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Hi,
I’m sorry for the delay. Thank you for providing all the information about the issue.
It looks like the nxusb.ko loads correctly after manual compilation. I’d like to ask you some additional questions:
– Do you see a green dot in the corner of your smart card reader icon in “Menu -> Devices -> Connect a USB Device” tab when forwarding?
– Do you see both local and remote devices in the tab?
If you don’t see the devices, especially for the remote side, please make sure that the nxusb module is launched after opening “Menu -> Devices -> Connect a USB Device”:
– on Ubuntu you need to run ‘ps ax | grep nxusbd | grep -v grep’, the output should be non-empty
– on Windows you need to go to ‘Program Files/NoMachine/bin’ or ‘Program Files (x86)/NoMachine/bin’ and run ‘./nxservice64.exe –status nxusb’ (nxservice32.exe for 32-bit OS), the output should be ‘Running’
If you encounter any errors, you can post or attach the output of the commands and/or a screenshot of USB tab.
We are aware of the issue with forwarding USB camera from macOS-based client and we will be fixing it. Please watch out for the fix in a future maintenance. If you would like to check the status of this issue, you can do it here: https://kb.nomachine.com/TR05S10262.
Have you tried forwarding any other device? If not, please try to forward something else, like a Keyboard or USB stick, and write here whether it works or not.
The mouse should ‘freeze’ on the local side (in your case client-side), it’s normal because every USB device during forwarding is disabled on its host machine, and becomes operational on the machine where it’s forwarded to (in your case forwarded to the server). This is what seems to be failing.
You could also check the network latency (ping time), especially if the devices are in different networks.
Hi,
There is a known issue with forwarding camera between macOS and other operating systems: https://kb.nomachine.com/TR05S10262.