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February 11, 2016 at 14:39 in reply to: Error 138 – Can’t connect to office computer from home #10025leekasterParticipant
Ok thanks. I appreciate the help.
leekasterParticipantI just did. Thanks
leekasterParticipantThe screen shot is attached. No, the external IP address listed on the Welcome screen is not the same as my public IP address. I’m fairly certain I do have dynamic IP.
leekasterParticipantI turned on port forwarding for port 4000 in my router settings but the IP address it’s forwarding to is a private IP address within my office network. I found my public IP address and tried using that but it also didn’t work. I am accessing the internet through a local network. I can send you a network map if you think that might help. Thanks
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leekasterParticipantHi kroy–
Thanks for the response. Yes, I entered in the IP addresses and port numbers listed in the Welcome screen. It lists three of them and I tried them all. And I confirmed that my router has UPnP enabled. Not sure it matters, but I am in a small office and accessing the internet on the server side via a Marvell ethernet controller that I share with several other users. The internet service provider is AT&T. My computer repair person mentioned the problem may be that I don’t a static IP address. I have no idea, that is past my level of sophistication when it comes to computers.
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