mpassell

[mpassell]

The 5.1.16 release candidate fixed the problem for me, as well.

[mpassell]

@animaniak – I got the debug copy of v5.1.9 on March 10th.

[mpassell]

Hi. I sent my debug logs back on March 14th. Has anyone had a chance to look over them?

[mpassell]

Thanks. I meant to mention here that I was given a debug copy of v5.1.9 in order to help diagnose the problem mentioned in https://www.nomachine.com/forums/topic/nxnodebin-cpu-usage-jumps-with-5-0-58 and that appeared to fix the problem described in this thread.

By the way, on a separate note, I always check the “Notify me of follow-up replies via email” box below but I never get follow-up emails. That’s the main reason I didn’t reply here until now.

[mpassell]

Thanks! It turns out that I am affected by that problem (just had to restart the server in order to unlock it), but although they may be related, the one I was reporting is a bit different. Mouse clicks on the client aren’t registering as mouse clicks on the server while remotely connected. As I said, given that there are issues associated with mouse and keyboard control, they may very well be related.

[mpassell]

Thanks. I sent an email to forum[at]nomachine[dot]com on Monday saying that I was interested in trying out a debug version, but haven’t heard back. I recently upgraded the OS and NoMachine on both server and client to the latest (El Capitan and NoMachine v5.1.9) and now I’m having other issues (no mouse clicks registering) that I describe in a separate forum topic.

[mpassell]

Disappointingly, going back to v5.0.47 on server and client didn’t seem to help. I wonder what else changed… I noticed that H.264 was an option in the connection preferences. If I choose that without doing the extra setup described above, will it have no effect? I tried it, just in case, and it didn’t seem to have any impact.

[mpassell]

Thanks for the additional instructions. Is there anywhere I can go to download v5.0.47? Once I can get my hands on it, the command line instructions should make it easy for me to install it.

I could try to get H.264 working, but it seems like overkill, especially when everything was working fine before. As I think I said, simply moving my mouse around on the remote machine’s (server’s) screen often drives the server’s CPU up over 50%. I definitely shouldn’t need an enhanced, media-focused encoding to move my mouse around. 😉

I guess I’ll make a separate decision about moving to El Capitan.

[mpassell]

Not directly related to this, I’ve also been thinking about updating to El Capitan (10.11). Any chance that might improve the situation?

[mpassell]

The only way I’ve ever installed NoMachine was through a DMG (at least on a Mac), so I doubt the codec-related explanation is very likely. I’ve attached a sample from the process. I’m not sure it was spiking at the moment I took it, but at least it was pretty high (25% of CPU). If that doesn’t prove useful, I can uninstall and go back to the earlier version, but it’ll be a bit of a pain to do it before tomorrow, since uninstalling the software I’m using to connect to the machine where I’d be downgrading makes it a bit hard to do the install. 🙂 Oh, speaking of that, is it possible to install from the command line (without any GUI)? It wouldn’t be a problem for me to ssh into the machine and run an installer that way.

Attachments:

1. Sample_of_nxnode.txt

[mpassell]

Yes, after uninstalling, I downloaded and installed from a 5.0.58 package. Here’s the output you requested (as “ls -l”, just in case the timestamps are helpful):
-rwxr-xr-x 1 root wheel 1887296 Jan 15 06:24 libcrypto.dylib
-rwxr-xr-x 1 root wheel 181088 Jan 15 06:24 libexpat.dylib
-rwxr-xr-x 1 root wheel 298256 Jan 15 06:24 libfontconfig.dylib
-rwxr-xr-x 1 root wheel 65136 Jan 15 06:24 libfontenc.dylib
-rwxr-xr-x 1 root wheel 570512 Jan 15 06:24 libfreetype.dylib
-rwxr-xr-x 1 root wheel 305488 Jan 15 06:24 libjpeg.dylib
-rwxr-xr-x 1 root wheel 79312 Jan 15 06:24 libmdnsd.dylib
-rwxr-xr-x 1 root wheel 1110816 Jan 15 06:24 libnx.dylib
-rwxr-xr-x 1 root wheel 83376 Jan 15 06:25 libnxau.dylib
-rwxr-xr-x 1 root wheel 1142384 Jan 15 06:24 libnxc.dylib
-rwxr-xr-x 1 root wheel 326416 Jan 15 06:24 libnxcau.dylib
-rwxr-xr-x 1 root wheel 400720 Jan 15 06:24 libnxcde.dylib
-rwxr-xr-x 1 root wheel 148672 Jan 15 06:25 libnxcex.dylib
-rwxr-xr-x 1 root wheel 450128 Jan 15 06:24 libnxcim.dylib
-rwxr-xr-x 1 root wheel 131024 Jan 15 06:24 libnxcl.dylib
-rwxr-xr-x 1 root wheel 294368 Jan 15 06:24 libnxcsl.dylib
-rwxr-xr-x 1 root wheel 299600 Jan 15 06:24 libnxd.dylib
-rwxr-xr-x 1 root wheel 165248 Jan 15 06:25 libnxdi.dylib
-rwxr-xr-x 1 root wheel 955920 Jan 15 06:25 libnxdiag.dylib
-rwxr-xr-x 1 root wheel 450240 Jan 15 06:24 libnxdiex.dylib
-rwxr-xr-x 1 root wheel 1787632 Jan 15 06:24 libnxdifb.dylib
-rwxr-xr-x 1 root wheel 351552 Jan 15 06:24 libnxdift.dylib
-rwxr-xr-x 1 root wheel 277744 Jan 15 06:25 libnxdimi.dylib
-rwxr-xr-x 1 root wheel 612656 Jan 15 06:24 libnxdixl.dylib
-rwxr-xr-x 1 root wheel 83552 Jan 15 06:24 libnxesc.dylib
-rwxr-xr-x 1 root wheel 307936 Jan 15 06:24 libnxfs.dylib
-rwxr-xr-x 1 root wheel 81200 Jan 15 06:24 libnxlo.dylib
-rwxr-xr-x 1 root wheel 136448 Jan 15 06:25 libnxm.dylib
-rwxr-xr-x 1 root wheel 325984 Jan 15 06:24 libnxn.dylib
-rwxr-xr-x 1 root wheel 353136 Jan 15 06:24 libnxne.dylib
-rwxr-xr-x 1 root wheel 183120 Jan 15 06:24 libnxs.dylib
-rwxr-xr-x 1 root wheel 166576 Jan 15 06:24 libnxup.dylib
-rwxr-xr-x 1 root wheel 537232 Jan 15 06:24 libnxusb.dylib
-rwxr-xr-x 1 root wheel 61872 Jan 15 06:24 libogg.dylib
-rwxr-xr-x 1 root wheel 343088 Jan 15 06:24 libopus.dylib
-rwxr-xr-x 1 root wheel 4008912 Jan 15 06:24 libpixman.dylib
-rwxr-xr-x 1 root wheel 3390000 Jan 15 06:24 libpkcs11.dylib
-rwxr-xr-x 1 root wheel 188480 Jan 15 06:24 libpng.dylib
-rwxr-xr-x 1 root wheel 9328656 Jan 15 06:24 libqt.dylib
-rwxr-xr-x 1 root wheel 141536 Jan 15 06:24 libspeex.dylib
-rwxr-xr-x 1 root wheel 116112 Jan 15 06:24 libspeexdsp.dylib
-rwxr-xr-x 1 root wheel 230592 Jan 15 06:24 libssh.dylib
-rwxr-xr-x 1 root wheel 439328 Jan 15 06:24 libssl.dylib
-rwxr-xr-x 1 root wheel 217968 Jan 15 06:24 libvorbis.dylib
-rwxr-xr-x 1 root wheel 2768304 Jan 15 06:24 libvorbisenc.dylib
-rwxr-xr-x 1 root wheel 75344 Jan 15 06:24 libvorbisfile.dylib
-rwxr-xr-x 1 root wheel 730640 Jan 15 06:24 libvp8.dylib
-rwxr-xr-x 1 root wheel 196528 Jan 15 06:24 libwebm.dylib
-rwxr-xr-x 1 root wheel 281056 Jan 15 06:24 libyuv.dylib
-rwxr-xr-x 1 root wheel 124144 Jan 15 06:24 libz.dylib
drwxr-xr-x 22 root wheel 748 Jan 22 09:53 perl

[mpassell]

I’m glad you managed to reproduce it. When you say uninstall, do you just mean dragging the app to the trash or some sort of more complete cleanup? (It’s annoying that Macs don’t have better hooks for full uninstalls) I tried the basic uninstall and reinstall and I’m unfortunately not seeing any improvements.

[mpassell]

I just tried v5.0.63 on both client and server and the situation didn’t improve. Based on the 5.0.63 release notes (security fix), I wasn’t really expecting it to, but thought it was worth a try.

[mpassell]

Great! That seems to work well.

[mpassell]

Yes, exactly! There’s no way to do that currently.

[Author]

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