piotr

[piotr]

hi,

installed 5.2.21 and same issue, unable to login because of lsass.exe crash due to nxlsa.DLL.

how have u fixed this as nxlsa.DLL library is same size/dated as from 5.2.11_1?

Log Name: Application
Source: Application Error
Date: 2017-05-10 18:57:27
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xyz
Description:
Faulting application name: lsass.exe, version: 6.1.7601.23714, time stamp: 0x58bf80a6
Faulting module name: nxlsa.DLL, version: 0.0.0.0, time stamp: 0x53eb4648
Exception code: 0xc0000005
Fault offset: 0x0000000000007292
Faulting process id: 0x318
Faulting application start time: 0x01d2c9ae7a5d19e0
Faulting application path: C:\Windows\system32\lsass.exe
Faulting module path: C:\Windows\system32\nxlsa.DLL
Report Id: bf0c7181-35a1-11e7-a022-e4b318ec9487
Event Xml:

1000
2
100
0x80000000000000
108357
Application
xyz

lsass.exe
6.1.7601.23714
58bf80a6
nxlsa.DLL
0.0.0.0
53eb4648
c0000005
0000000000007292
318
01d2c9ae7a5d19e0
C:\Windows\system32\lsass.exe
C:\Windows\system32\nxlsa.DLL
bf0c7181-35a1-11e7-a022-e4b318ec9487

[piotr]

hi Cato,

i’ve sent you the crashDump for lsass.exe in email.

[piotr]

As a workaround to prevent reboots I’ve removed problematic lib from system directory
C:\Windows\system32\nxlsa.DLL and the client is working up to my needs.

[Author]

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