After disconnect, physical screen always stays black (on 9.3.7)

[rbuehlma]

I’m facing exactly the same issue as described in After disconnect, physical screen always stays black – NoMachine Forum but on the current version of NoMachine Enterprise Desktop.

TR12M06302 has been released for Version 5 but not for 9. Is the same issue also present in Version 9? Will this fix released for this version as well (and if yes, do you have an ETA for it?) or could it be a different issue?

If it is a different issue, please let me know which information I can provide to debug the issue.

Client & Server:
NoMachine Enterprise Desktop version 9.3.7
Ubuntu 25.10 running Gnome on Wayland

[Britgirl]

Hello, the problem you are encountering is most likely being caused by something else. Can you confirm the exact steps to reproduce the problem? Are you using multi-monitors? Also, a full set of logs which you can attach here (https://kb.nomachine.com/DT08U00298#1.1) or send directly to forum[at]nomachine[dot]com. If you choose to send via email, please use the title of this topic as the subject. Thanks!

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