Black screen when connecting to Ubuntu 24.04.1 LTS

[linux-ninja]

Hi Team,

I am dealing with the same issue, I am also running “Ubuntu 24.04.1 LTS”

I am running the latest version of nomachine “8.14.2-1″…I am getting a black screen when I try to connect from a Ubuntu client 24.04.1 LTS to the server running Ubuntu 24.04.1 LTS. I tried various thing but still the black screen persists. Please advise.

Attachments:

1. 

   nomachine_blackscreen.png
   

[Britgirl]

Hi,

I spun off your issue because it appears to be a different one, and it’s better to keep this black screen issue separate from “player disconnects”.

I tried various thing but still the black screen persists

Did you try any/all of the tips explained here?

Connecting to Linux headless machines with NoMachine
https://kb.nomachine.com/AR03P00973

Have you tried disabling Wayland and using X.org?

If none of those worked, please confirm the desktop environment you are connecting to on the Ubuntu host (and that you have NoMachine 8.14 on both sides).

[Britgirl]

I saw your request for the patch in another topic, https://forum.nomachine.com/topic/after-upgrade-to-ubuntu-24-04-1-lts-players-immediately-disconnects/page/3#post-50869. What you can do is send us the logs for the issue that you are experiencing, submit them here or send to forum[at]nomachine[dot]com, so we can check first whether your issue is related to the problem in the other topic.

Enable debug on the server side, then reproduce the problem. You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243

[linux-ninja]

@Britgirl,

I think this issue is impacting Ubuntu to Ubuntu connectivity using release 24.04.1 LTS. As previously mentioned RHEL to Ubuntu 24.04.1 LTS appears to be working fine.

[Author]

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