After upgrade to Ubuntu 24.04.1 LTS players immediately disconnects

[mowie]

Looks like

sudo /usr/NX/bin/nxserver --eglcapture yes

worked for my server. Thanks!

[Britgirl]

psantucc, we are preparing a new package with a possible fix for you to test. We’ll let you know when it’s ready.

[fra81]

@psantucc,

while the test package is being prepared, can you tell about the GPU model and drivers version?

It could also be useful to know about the GL/EGL version. To do that, you can run these commands in a terminal on the server:

glxinfo | grep "OpenGL version"
eglinfo | grep "EGL version"

Before that, you may need to install ‘mesa-utils’ package providing the glxinfo command.

Please also try to add this line into the /usr/NX/etc/node.cfg file on the server:

WaylandModes drm,egl,compositor

Then restart the NoMachine server. This will make an alternative capture method (“drm”) be used before the default one (“egl”). Does this workaround help?

[psantucc]

Graphics are Intel HD integrated on the i5 650 CPU, no discrete card.  The driver config from lshw is:

configuration: depth=32 driver=i915 latency=0 resolution=1920,1080

glxinfo | grep “OpenGL version”:
OpenGL version string: 2.1 Mesa 24.0.9-0ubuntu0.1

eglinfo | grep “EGL version”:
EGL version string: 1.5

Adding “WaylandModes drm,egl,compositor” is effective! I see the desktop from my Windows client as I type this message.

[Britgirl]

Hi, we would still like to send you a debug package if that’s ok with you, it would allow us to debug EGL capture. Please check your inbox for emails from us, there will be a link to a package for you to download along with further instructions.

 

[Britgirl]

Hi, we got the logs, but I forgot to ask you for the nxegl logs as well. Check your inbox 🙂

[Britgirl]

Hi, we have been investigating in the meantime (since you submitted the nxegl log) and we have a potential patch for the issue that you were encountering. If you are interested in testing a patched package, let us know 🙂

[linux-ninja]

I would like to test the proposed patch, please advise on URL for the patch. Thank you in advance.

[linux-ninja]

Guys, I have done additional testing and it appears that this is impacting Ubuntu 24.04.1 LTS only when connecting from a client using Ubuntu 24.04.1 LTS to a server running Ubuntu 24.04.1 LTS.

I did some testing from a client running RHEL 8.10 to a server running Ubuntu 24.04.1 LTS and it works fine, so I am suspecting the issue is isolated to Ubuntu client/server using released 24.04.1. Hope a patch or work around is release soon, I am willing to test further is possible. Thank you.

[Britgirl]

We released 8.16 last week. We invite everyone, in particular user psantucc, to update your software, both sides, and let us know if you continue to have problems.

[Author]

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