Forum / NoMachine for Windows / Service doesn’t start on Windows 10
Tagged: stops stop service windows
- This topic has 17 replies, 6 voices, and was last updated 2 years, 2 months ago by Britgirl.
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March 11, 2021 at 09:33 #32335MaykroParticipant
After installing the last version of NoMachine and rebooting PC (Windows 10 2004 x64), the service does not start and lsass.exe does not appear in processes. If I manually try to start the service, it starts and stops immediately (green – red indicator).
Antivirus disabled. I tried reinstalling NoMaсhine and disabling the firewall.
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March 11, 2021 at 11:42 #32344MaykroParticipantI trued copy
<NoMachine_installation_dir>\lib\perl\POSIX.dll
to<NoMachine_installation_dir>\bin
directory didn’t help at all.pipe:
\\.\pipe\nxdevice-bc72a506-0e0c-4bff-b6f8-c2b6aa32e906
\\.\pipe\nxserver-WqJhjF9jm0-l0dmS-Hs8dXKc0
\\.\pipe\nxsspi-ef0b693a-97e0-4d61-8582-a24f630526e1March 11, 2021 at 15:35 #32351CatoParticipantHello Maykro,
Please, follow this guide on how to export Windows event logs:
We need Windows Logs/System, Windows Logs/Security and Windows Logs/Application. Please send logs to forum[at]nomachine[dot]com, referencing the topic in the email subject.
March 12, 2021 at 15:10 #32373CarinParticipantHi Maykro,
We received your files, but the file containing Windows Logs/Security events is corrupted. Can you please recreate the file and send it again?
Thanks!March 15, 2021 at 17:22 #32396CatoParticipantHello Maykro,
What’s the output of the following command ran from command line on your Windows host?
C:\Users\HP>”c:\Program Files (x86)\NoMachine\bin\nxservice64.exe” –status nxlsa
You need to use path to NoMachine’s installation directory valid on your system.
March 15, 2021 at 18:16 #32402MaykroParticipantThe command returns nothing. NoMachine installed in c:\Program Files (x86)\NoMachine\
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March 15, 2021 at 18:52 #32407CatoParticipantThere is a typo in command, it should be
--status nxlsa
, not-status nxlsa
.March 16, 2021 at 17:06 #32423MaykroParticipantC:\Users\Maykro>”c:\Program Files (x86)\NoMachine\bin\nxservice64.exe” –status nxlsa
Stopped
March 22, 2021 at 11:03 #32487exoluneParticipantHello
I have the same problem : I can’t start the server on my PC (Win 10 Pro). Could you help me please ?
March 22, 2021 at 11:04 #32495CatoParticipantThe output of command indicates that the nxlsa.dll module, required by NoMachine Server, is correctly installed, but it wasn’t loaded by lsass.exe Windows service. Please, check if ‘nxlsa.dll’ file is present in ‘C:\Windows\System32’ directory. If it resides there, you need to perform another OS reboot.
March 22, 2021 at 16:57 #32521MaykroParticipantFile “nxlsa.dll” does not exist in the directory “C:\Windows\System32”
I tried to do this https://www.nomachine.com/AR12O00954 but got an error:
C:\Program Files (x86)\NoMachine\bin>nxservice64.exe –install nxlsa
ERROR: Cannot register LSA package. Error code is 0.
March 22, 2021 at 16:58 #32522MaykroParticipantSorry, I’m wrong, the file exists in ‘C:\Windows\System32’. I tried rebooting multiple times, not help at all, service as before does not start.
March 31, 2021 at 09:43 #32671CarinParticipantHi Maykro,
Please do a full reinstall and try the NoMachine latest release 7.4.1.
April 2, 2021 at 07:05 #32728MaykroParticipantIt didn’t help.
April 6, 2021 at 11:11 #32747typical2ParticipantNoMachine 7.4.1_1 on Windows server 2019 build 17763 (release 1809), service does not start on boot.
ServiceExecServer: ERROR! Failed to start nxserver processs.
nxexecExecServer: ERROR! Failed to start server process
nxexecExecServer: ERROR! Cannot execute nxserver process.
Error code is : 0.Weirdly enough I have another Windows server exact same build and release that NoMachine service works completely fine on. Only difference is the one that doesn’t work is a domain controller.
I also have a Windows 10 Pro build 19042.804 that the service works fine on as well (not domain joined).Has no one found a solution?
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