Uninstall – no C:\Program Files\NoMachine\var folder

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  • #47368
    KHenseler
    Participant

    OS: Windows 11 Enterprise

    Version 10.0.22631 Build 22631

    System Type x64-based PC

    I don’t think NoMachine installed completely when I attempted it. I can use NoMachine to connect to other systems, but the server doesn’t want to start. I was going to uninstall then make sure I had admin priviliges when I re-installed. But when I try to uninstall NoMachine, it says there’s no C:\Program Files\NoMachine\var folder. Using PowerShell confirms that. How do I uninstall NoMachine so I can try installing it again?

    PS Trying to install again doesn’t do anything.

    #47407
    zaq
    Participant

    Hello KHenseler,

    The var dir is in different place than you wrote:

    C:\ProgramData\NoMachine\var\

    Probably this file was missing:

    C:\ProgramData\NoMachine\var\uninstall\unins000.exe

    it’s executable which uninstall NoMachine.

    Could you install again !M and send to forum[at]nomachine[dot]com:

    1) An installation log file:

    C:\ProgramData\NoMachine\var\log\nxinstall.log

    if the file is missing please find the newest:

    C:\Users\YOUR_USERNAME\AppData\Local\Temp\Setup Log 2024….

    2) An uninstall log file:

    Run cmd as Administrator, and in cmd run:

    "C:\ProgramData\NoMachine\var\uninstall\unins000.exe" /LOG="C:\Users\YOUR_USERNAME\Desktop\NMuninstall.log"

    after uninstallation process closes, please send from your Desktop NMuninstall.log.

    Do you have NoMachine enterprise client installed parallel with
    NoMachine server package?

    #47417
    KHenseler
    Participant

    Sorry I wasn’t clear. There isn’t a var directory at all.

    PS C:\Program Files\NoMachine> dir

    Directory: C:\Program Files\NoMachine

    Mode                 LastWriteTime         Length Name

    —-                 ————-         —— —-

    d—–         3/13/2024   7:22 AM                bin

    d—–         3/12/2024   2:43 PM                etc

    d—–         3/10/2024   7:19 AM                lib

    d—–         3/10/2024   7:19 AM                scripts

    d—–         3/12/2024   2:43 PM                share

    PS C:\Program Files\NoMachine>

     

    #47419
    KHenseler
    Participant

    {sigh} never mind. ProgramData is a hidden directory in PowerShell, that’s why I couldn’t find it. After using ‘ProgramData’, I’m able to uninstall. Thanks for the help!

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