Forum Replies Created
-
Posts
-
OK, good news.
I think you need to update your instructions about logs, here
https://knowledgebase.nomachine.com/DT11R00182#1
sending them by email doesn’t work. I got another delayed message today.
Thanks!
We have found that after VNC disconnects, the M1 Mac locks its screen again.
Our Intel Macs are still (stuck) on Catalina, and they don’t show this behaviour.
Britgirl, thanks for your email about submitting logs.
I replied via email, but I’m not sure if that is going to get to you because the reply address is just forum[at]nomachine.com. That doesn’t seem likely to go anywhere useful. So my reply is also here:
>I don’t know. I haven’t got another message back from the NoMachine email server, nor a reply to the logs email.
> I was just following the NoMachine instructions.Hm, now I think about it, our Intel Macs are set to stay unlocked. Whereas the M1 locks itself.
So its possible the same problem would happen with them. I might have confused two variables…
Specifically I did the following:
Connected to the Mac using VNC (typed in the mac password)
Setup the nxserver debug.
Disconnected VNC.
Connected with NoMachine (see the black screen)
Disconnected NoMachine
Connected with VNC again
Collected the logs
Disconnected VNC.