allspark

[allspark]

Hello!

Thank you for the response. At the moment I am not able to reproduce the pop up issue.

BTW it happened on the server machine not the client I connect to. It is now disappeared on server nomachine, and both working fine.

If it happens again  I will update the issue with more details. Thank you.

 

[allspark]

Hello,

Thank you! After I submitted my support ticket, I managed to resolve the issue by enabling the “Disable client-side hardware decoding” option.

I would also like to mention a minor glitch. On the main window, when you right-click on a client machine, the selection marker rapidly moves up and down at a high frequency. However, if you press the up, down, left, or right arrow keys, the issue seems to disappear. Unfortunately, when you close and reopen the window, the glitch reappears until you press the arrow keys again.

In the attached image, the problem is highlighted within the blue rectangle.

Aside from this, everything appears to be working fine now, and I’m happy with the app! 🙂

Regards,

Gabor

 

Attachments:

1. 

   menu_glitch.png
   

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