amou

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August 15, 2024 at 01:30 in reply to: Long wait time while white screen #49211

amou
Participant

Hi Britgirl

Issue has been resolved, thank you!

August 14, 2024 at 08:19 in reply to: Long wait time while white screen #49191
amou
Participant
Hello

I set “Use hardware encoding” is not ticked as you said, but it still took about 6 minutes to see the SERVER screen.
Attachments:
1. 2024-08-13-090716.png
1. NoMachine-log-2024.08.13-09.17.19.zip
August 6, 2024 at 03:43 in reply to: Long wait time while white screen #49064
amou
Participant
We tried switching the server with the client, connection log is as below.

It took even longer to connect to each other and to see the server screen.
Attachments:
1. NoMachine-log-2024.08.06-10.41.09.zip
2. nx-1.zip
August 6, 2024 at 03:27 in reply to: Long wait time while white screen #49061
amou
Participant
HI

The server and client logs have been uploaded.

Srrver is Win 11 Pro

client is Win 10 Home

Thank you.
Attachments:
1. NoMachine-log-2024.08.06-10.13.41.zip
2. nx.zip
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