antonioking

[antonioking]

Hello,

I’m following the instructions on the link you posted, however, the instructions appear incomplete or incorrect.

At point 3.1 it asks to compress the log folder by right or ctrl clicking the folder and clicking”Create Archive”. I do not have this menu option.

The alternative is to run a command. The first line:

$ cd /Library/Application Support/NoMachine/var/” generates an error “command not found”

 

Thanks

[antonioking]

Hi Cato

Thanks for responding, and apologies for the tardy response.

I’m not familiar with the “su” command. However, when I ran it with “the problematic user” I was prompted to enter a password. So I am assuming the command is working as expected?

In regards to point 2. Where do I find the Server logs or nxexec.log?

[Author]

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