fisherman

[fisherman]

It looks everything is OK from NoMachine side.

Please can you send output of the.
ls -la /Users/npatelv/.home/hosts

[fisherman]

We dont have specific mouse, and we tried few other models and all buttons worked correctly.

I would like to ask you the following:
– Does all mouse buttons are working correctly on Linux client?
– What buttons are not working?
– Did you maybe reconfigured or remapped buttons?

[fisherman]

We have created TR related to this issue https://www.nomachine.com/TR09R09830.

[fisherman]

Wayland is not supported in the NoMachine virtual desktops, you can only use x11 desktops.

At the moment there is no possibility to add more Desktop types to the list, there is Feature Request for this: https://www.nomachine.com/FR09L02833.

However you can still create separate different .nxs connection file for the specific session type.

Create first connection file to start Gnome 3D as default on RHEL8 choose New Desktop and then click “Create a new virtual desktop” and select option “Save this settings in a connection file”;

Create second connection file to start Gnome Classic and then click “Create a new custom session”-> “Run the following command: env GNOME_SHELL_SESSION_MODE=classic /bin/dbus-launch –exit-with-session gnome-session –session gnome-classic” + important is to select options “Run the command in a virtual desktop” and “Save this settings in a connection file”

[fisherman]

Based on your information and the error you got we assume that you had overwrite client certificate that is not related to NoMachine Web access.

please execute following commands as root user

echo "Host:localhost" > /var/NX/nxhtd/.nx/config/client.crt
cat /usr/NX/etc/keys/host/nx_host_rsa_key.crt >> /var/NX/nxhtd/.nx/config/client.crt
echo "Host:127.0.0.1" >> /var/NX/nxhtd/.nx/config/client.crt
cat /usr/NX/etc/keys/host/nx_host_rsa_key.crt >> /var/NX/nxhtd/.nx/config/client.crt
chown nxhtd:nxhtd /var/NX/nxhtd/.nx/config/client.crt
chmod 600 /var/NX/nxhtd/.nx/config/client.crt

For more details you can check using these articles
– https://www.nomachine.com/DT03O00127#2
– https://www.nomachine.com/AR05P00980

[fisherman]

Please can you send output of the following commands

dscacheutil -q host -a name localhost
ls -l /etc/hosts
cat /etc/hosts

[fisherman]

Please check article on how to solve certificate issue: https://www.nomachine.com/AR05P00980.

[fisherman]

I am using Xcode as well on Mac and did not noticed issue like that.

Is it possible that you have some scheduler related to Xcode, that can triger maybe network disconnection or similar?

[fisherman]

I verified procedure to install NoMachine on AWS and everything is correct from the article.

when you are executing nxserver commands can you make sure that you are using double dash like “--restart” like

sudo /etc/NX/nxserver --status
sudo /etc/NX/nxserver --restart

https://www.nomachine.com/DT10O00163 (“How to gather debug logs for support requests”)

If you still having the issue please send the logs to forum[at]nomachine[dot]com using the title of this forum’s thread as the mail’s subject.

[fisherman]

Can you make sure that you have installed Desktop Environment.

Here you can find more information on setup https://www.nomachine.com/accessing-your-remote-linux-desktop-on-amazon-elastic-compute-cloud-via-NoMachine.

[fisherman]

What i have understood that this issue is probably connected with the fact that your provider does not offer real public IP but nated one. So basically you are using [ public ip ] — [ second level provider IP ] –> [ LAN subnetwork ].

You can confirm that by comparing IP from whatismyip to the IP provided in your 4G router.

If that is the case you can ask your network provider to assign direct public IP to the 4G router or to wait for our feature https://www.nomachine.com/FR07J02731.

[fisherman]

I still did not notice any similar issue.

Can you verify if possibly you have set Energy Saver settings for Power Adapter and used your computer on battery, or client host Energy saver settings?

[fisherman]

Please see requested feature related to the scaling https://www.nomachine.com/FR02M02864.

[fisherman]

Can you tell me what is the scaling setting on Windows ( See the screenshot ).

Please reproduce problem, dont close the session and send client and server logs to forum[at]nomachine[dot]com.

There is instruction how to enable and collect debug logs automatically: https://www.nomachine.com/DT10O00162.

[fisherman]

NX Logs from server and the client side would be helpful to investigate problem. Please enable debug, reproduce problem and send logs and as well server.cfg file to forum[at]nomachine[dot]com.

There is instruction how to enable and collect debug logs automatically: https://www.nomachine.com/DT10O00162.

[Author]

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