graywolf

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Viewing 10 posts - 661 through 670 (of 670 total)
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  • in reply to: Keyboard maps to US when client and server are UK #2886
    graywolf
    Participant

    Hello zSeries.

    can you send the client and server log files? You can gather logs in this way:

    Create a compressed archive of the NoMachine /var/log directory

    The NoMachine /var/log directory on Linux is: /usr/NX/var/log. Create a compressed archive (tar.gz) archive from command line.

    Run a terminal and move to /usr/NX/var :

    $ cd /usr/NX/var/
    $ sudo tar cvfz NoMachine-log.tar.gz log
    Create a compressed archive of the .nx directory in the user’s home

    Run from a terminal:

    $ tar -cvp –exclude ‘cache*’ –exclude ‘images’ –exclude ‘recording’ -f – $HOME/.nx | gzip -c >nxdir.tar.gz

     

    How to gather client side logs

    Run from a terminal:

    $ tar -cvp –exclude ‘cache*’ –exclude ‘images’ –exclude ‘recording’ -f – $HOME/.nx | gzip -c >nxdir.tar.gz

    • This reply was modified 10 years, 6 months ago by graywolf.
    in reply to: Copy/paste doesn’t work #2536
    graywolf
    Participant

    Hello.

    May I ask you for mode information:

    Does it occur with any client platform you tried (Windows, Ubuntu, CentOs)?

    Does it show up accessing an existing desktop or using a virtual desktop session?

    Is the target Fedora 12 desktop KDE or Gnome?

    Is there any clipboard manager running in the Fedora 12 desktop (e.g. klipboard in KDE)?

    Could you send client and server logs of an affected session?

    in reply to: 4.1.28 compatible issue with Win7 widget and outlook 2013 #2398
    graywolf
    Participant

    nxlier,

    could you provide more information about Windows and Outlook version:

    – Is Windows 7 the 32 or 64-bit version? With or without Service Pack 1?

    – Is Outlook 2013 the 32 or 64-bit version?

    in reply to: No mouse input after some time #1829
    graywolf
    Participant

    Hello,

    are you experiencing those problems in a physical or virtual display?

    Have you tried restarting the server rather than rebooting (/usr/NX/bin/nxserver –restart)?We had issues in the past with window managers grabbing the mouse and never releasing, so try also this one: compiz –restart

    If you want to provide log files, please create a tarball including:

    – the directory $HOME/.nx

    – the directory /usr/NX/var/log

     

    in reply to: Authentication Failed? #1775
    graywolf
    Participant

    Geekazoid,

    this issue looks very specific to some SUSE Linux distribution versions. For some reason, modules pam_unix.so and pam_unix2.so are not
    linked to libpam.so. This looks solved in more recent versions of SUSE.

    It will be fixed in the next release.

    in reply to: Authentication Failed? #1641
    graywolf
    Participant

    hchan, it looks that authentication stage simply hangs and it is killed after a 20 seconds timeout. Do you have SELinux or similar protection running on your server? You can try to temporary set SELinux in permissive mode using the command:

    # setenforce 0

    Geekazoid, we are investigationg your issue to find why the load of PAM module fails. Could you check the PAM configuration of command “su” (look at files /etc/pam.d/su or /etc/security/pam.d/su) and if the “su” command works as expected?

    in reply to: Keyboard/Right-click issues #1622
    graywolf
    Participant

    Can you tell us what version of NoMachine you are connecting to and what language and model you want to use fo the keyboard? As far as we are aware there are no keyboard issues on the latest version.

    NoMachine client doesn’t emulate the right mouse button using the ctrl key, because this would affect the remote applications that actually interpret ctrl+click as a command. I suggest changing the trackpad settings to emulate the right click in a different way (for example using two fingers).

    in reply to: Authentication Failed? #1591
    graywolf
    Participant

    Hello.

    Could you post the messages printed in /usr/NX/var/log/nxerror.log? They would give us hints about the reason of the authentication failure.

    in reply to: Fonts for NoMachine and Centos 6 #1589
    graywolf
    Participant

    Hello.

    In version 4, fonts are not necessary, unless you are running NoMachine in single application (floating window) mode. Or are you connecting to a 3.5 server?

    in reply to: ubuntu 13.10 aws ec2 #1268
    graywolf
    Participant

    Hello.

    In http://pastebin.com/1xVjAR4k, shouldn’t it be

    ubuntu@ip-172-31-15-216:~$ DISPLAY=:0 /etc/X11/Xsession xfce4-session

    I’m guessing you want to launch the Xfce desktop.

Viewing 10 posts - 661 through 670 (of 670 total)