guigrandesi

[guigrandesi]

Hello @Britgirl. I’m still waiting for an answer and the error still happens over and over.

 

Was it possible to analyze the logs?

 

Thanks.

[guigrandesi]

I didn’t know the recommendation of rebooting operating system. Anyway, I resbumited the logs via e-mail.

I did:

1) run %ALLUSERSPROFILE%\NoMachine\nxserver\nxserver.exe --debug --enable all;

2) reproduced the error;

3) reboot the system;

4) system initiated and reproduced error again;

5) run %ALLUSERSPROFILE%\NoMachine\nxserver\nxserver.exe --debug --collect

When I enter the commands on cmd, shows an error. Full message:

7292 8376 2024-04-24 09:25:58 989.133 HostHomeDirGet: ERROR! ‘ProfileImagePath’ not found.

7292 8376 2024-04-24 09:25:58 989.133 HostHomeDirGet: ERROR! Cannot retrieve home directory for user ‘LINEUS\re10978g’.

NX> 900 Debug mode enabled for: server

NX> 900 Debug mode enabled for: node

NX> 900 Debug mode enabled for: agent

Tks

[guigrandesi]

Ok thanks!
I sent the e-mail.

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