Guro

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Viewing 10 posts - 16 through 25 (of 25 total)
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  • in reply to: Server doesn’t start on Windows 7 #25901
    Guro
    Contributor

    Hello

    Could you reinstall NoMachine with disabled Firewall(if it enabled) and disabled Antivirus (if it installed)?

    We try to reproduce this issue in our labs.

    Thanks

    in reply to: Server doesn’t start on Windows 7 #25885
    Guro
    Contributor

    Hello.

    Could you provide opened pipe name information?

    You just need to open PowerShell and input

    [System.IO.Directory]::GetFiles(“\\.\pipe\”)

    Please, check if listed pipe name contains pipes with nx prefix.

    like:

    \\.\pipe\nxdevice-bc72a506-0e0c-4bff-b6f8-c2b6aa32e906

    \\.\pipe\nxfsd-709fd562-36b5-48c6-9952-302da6218061

    \\.\pipe\nxserver-WqJhjF9jm0-l0dmS-Hs8dXKc0

    \\.\pipe\nxsspi-ef0b693a-97e0-4d61-8582-a24f630526e1

    You can use  pipelist.exe tool for this, also.

    Thanks.

    in reply to: Bug when forwarding Kerberos credentials to the server? #21494
    Guro
    Contributor

    Hello

    Did you use ‘password’ or ‘kerberos’ authentication?

    And could you send client session and server debug logs to us? You can attach them here or submit the to forum[at]nomachine[dot]com.

    Instruction to take logs are here: https://www.nomachine.com/DT10O00163

    Thank You.

     

    in reply to: Arch generated keys do not work #21481
    Guro
    Contributor

    Hello.

    Yes, you can continue using keys generated by nxkeygen.

    Thanks.

    in reply to: Arch generated keys do not work #21438
    Guro
    Contributor

    Hello

    We working to fix this issue. For temporary solution we recommend to use system (Linux,osX) native ssh.

    You can edit nxplayer configuration file. First close nxpayer window.

    On client side. This file located ~/.nx/config/player.cfg

    File has xml format. Please find <option key=”SSH client mode” value=”library” /> and change

    library on native. Like this: <option key=”SSH client mode” value=”native” />
    Close file and start nxplayer. Instead NX protocol switch on SSH for your connection.

    Thanks

    in reply to: NoMachine 6.2.4_1 RSA key issue #19780
    Guro
    Contributor

    Hello

    Currently we are unable to reproduce this issue in our test environment.

    To take more detailed information of lsass to the NoMachine service, we need to prepare a debug package. Would it be possible for you to install this NoMachine package and then and send us the logs to us for further analysis?

    in reply to: Connection lost to XP machine #19160
    Guro
    Contributor

    Hello

    Send logs to us if you happen to notice further problems 🙂

    Thanks

    in reply to: Connection lost to XP machine #19116
    Guro
    Contributor

    Hello.

    No, you’re not doing anything wrong.

    Could you provide NoMachine logs to us?

    You can find it in C:\Documents and Settings\All Users\NoMachine\var\log,

    just zip this folder and send to us.

     

    Could you also try doing this:

    1. Open “NoMachine Service” switch on “Server Preferences” tab.
    2. Choose devices tab.
    3. Switch off all check boxes.
    4. Click “done”.
    5. Restart server.
    6. Check connections again.

    If you still notice problem, report to us please.

    Thanks.

    Guro
    Contributor

    Hello.

    This bug was described as TR and solution released with NoMachine 6.2.4 version.
    Please update your NoMachine installation.

    Sorry, for late answer.

    Guro
    Contributor

    Hello

    Did you notice whether Kerberos tickets are getting lost on both OSes( mate 16.04 and ubuntu ?18.04).

    Are all OSes in the same kerberos REALM? Are they in the same domain?

Viewing 10 posts - 16 through 25 (of 25 total)