mscher

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  • January 20, 2024 at 15:45 in reply to: Client does not start on Windows 10 Pro #46783
    mscher
    Participant

    Tor,

    Thanks for your help. Unfortunately the Trend Micro app is managed by the company IT department, so I am afraid I can’t disable it. I will contact them and see if there is anything they can do.

    Thanks again.

    January 17, 2024 at 17:40 in reply to: Client does not start on Windows 10 Pro #46745
    mscher
    Participant

    The Task Manager has entries for:

    NoMachine Device Server

    NoMachine Node Process

    NoMachine NX Server

    NoMachine Server Process

    NoMachine Tray Monitor

    January 17, 2024 at 17:38 in reply to: Client does not start on Windows 10 Pro #46744
    mscher
    Participant

    Thanks, the log is there.  It is filled with this message:

    Sat Jan 13 17:39:49 2024

    ————————

     

    Module: C:\Program Files\NoMachine\bin\nxserver.bin pid 17660

     

    Thread: 5308 exception 0xc0000005, ‘Access violation’

     

    In: C:\Windows\SYSTEM32\ntdll.dll at 0x6aac1548

     

    Error: Invalid read from address 0x1654

     

    #0  0x000000006aac1548 ntdll.dll(RtlVirtualUnwind)

    #1  0x000000006aac1040 ntdll.dll(RtlVirtualUnwind)

    #2  0x000000006aac0e7b ntdll.dll(RtlVirtualUnwind)

    #3  0x0000000069f01048 KERNEL32.DLL(RtlVirtualUnwind)

    #4  0x0000000059a80c85 TmUmEvt64.dll

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