ps.georgiou

[ps.georgiou]

After modifying the permissions, a desktop was launched. However, I kept getting a black screen. I then followed the instructions for “Enterprise Desktop” https://kb.nomachine.com/AR03P00973 which also resolved the black screen issue.

Thanks for your help. I can now launch a remote desktop successfully.

[ps.georgiou]

I have emailed the logs. Let me know if there is still an issue. Thanks.

[ps.georgiou]

Hello.

I have regenerated the log files using these steps:

• sudo /etc/NX/nxserver –debug –enable all
• sudo /etc/NX/nxserver –restart
• sudo /etc/NX/nxserver –debug –collect

See the attached zip file.

Note that before reproducing the issue I have modified node.cfg to comment out the key change “PhysicalDisplays :3”

Thanks.

[ps.georgiou]

I have modified the node.cfg file as instructed, and then restarted the nxserver (/etc/NX/nxserver –restart). After doing this, I know see a different error message when trying to connect. This is the new message: “The session negotiation failed. Error: Cannot create a new display, please contact your system administrator”

 

[ps.georgiou]

Thank you for your reply. Please find attached the logs generated while reproducing the issue.

I will also try the proposed fix and report back.

 

 

Attachments:

1. NoMachine-log-2023.07.03-10.49.17.zip

[ps.georgiou]

Re-uploading the files since the upload failed in my original post.

Attachments:

1. nxserver.txt
2. server.txt
3. node.txt

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