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After modifying the permissions, a desktop was launched. However, I kept getting a black screen. I then followed the instructions for “Enterprise Desktop” https://kb.nomachine.com/AR03P00973 which also resolved the black screen issue.
Thanks for your help. I can now launch a remote desktop successfully.
I have emailed the logs. Let me know if there is still an issue. Thanks.
I have regenerated the log files using these steps:
- sudo /etc/NX/nxserver –debug –enable all
- sudo /etc/NX/nxserver –restart
- sudo /etc/NX/nxserver –debug –collect
See the attached zip file.
Note that before reproducing the issue I have modified node.cfg to comment out the key change “PhysicalDisplays :3”
I have modified the node.cfg file as instructed, and then restarted the nxserver (/etc/NX/nxserver –restart). After doing this, I know see a different error message when trying to connect. This is the new message: “The session negotiation failed. Error: Cannot create a new display, please contact your system administrator”
Thank you for your reply. Please find attached the logs generated while reproducing the issue.
I will also try the proposed fix and report back.