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Hi Britgirl
I started using NoMachine again on the 17th when you posted this. I wanted a few days with it to get an idea of what was and wasn’t working.
At first, I was still getting the white screen (Windows 10 User connecting to a MacOS Host). I played with a couple settings on login and found that if I disabled the client side hardware decoding, It would work!
I will log in and I can see the white screen behind the NoMachine Overlay when you first log in. I go into Display Settings and when I disable client side hardware decoding and then I can see screen appear behind the overlay. BUT if I re-enabled hardware decoding, I can still see the screen. It doesn’t go back to white. I’m not sure if the hardware decoding actually is really being enabled again though.
Latency is a bit higher than it has been in the past (maybe like 250-500ms).
Hope that info helps!
After testing more and searching the forum, I believe my issue is the same as mentioned in these posts (in particular the first one):
https://forums.nomachine.com/topic/multi-monitors-blank-when-connected-and-server-keeps-restarting
https://forums.nomachine.com/topic/blank-screen-when-connecting-to-big-4k-desktop
https://www.nomachine.com/TR12M06304
It appears that this maybe still an issue? Since the iMac Pro screens are 5K, this may not be resolvable?
Was this resolved? I am having this exact same error.
I’m connecting to a iMac Pro (new iMac Pro with 3 monitors) over VPN. Sometimes it knows there are three monitors, other times it is blank with a random resolution and unknown codec.
What’s strange is I can connect the other way:
iMac Pro (remote) -> MacBook Pro (Home)But I cannot connect:
MacBook Pro (Home) -> iMac Pro (remote)
Windows 10 (Home) -> iMac Pro (remote)