Tor

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Viewing 15 posts - 301 through 315 (of 600 total)
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  • in reply to: NoMachine nxplayer – grab active session #19978
    Tor
    Participant

    Thanks. If you didn’t change the connection policy on the server, the client will already select automatically the running virtual desktop assuming that (a) the connecting user is the owner of the session, (b) the name of the current session (the one you see in the main client interface) is the same of the one running on the server (the one you see in the list of running desktops) and (c) there is only one session with that name running on the server.
    Can you confirm if all those conditions are met?

    in reply to: NoMachine nxplayer – grab active session #19957
    Tor
    Participant

    Hi.
    Is the ‘active’ session a physical or a virtual desktop? What is the NoMachine product running on the server? Are you using latest NoMachine version?

    in reply to: Dark indicator icon #19877
    Tor
    Participant

    NoMachine can’t possibly know all the GTK theme names someone may use and then guess if light/dark would look better?

    What you suggest is what NoMachine does, but there is a problem causing the theme to be incorrectly parsed in your environment. We’ll fix it soon.
    In the meanwhile you can work around the issue by replacing the red icon with the dark version:

    sudo cp -a /usr/NX/share/images/tray-ubuntu.png /usr/NX/share/images/tray-linux.png
    sudo cp -a /usr/NX/share/images/tray-ubuntu-faded.png /usr/NX/share/images/tray-linux-faded.png
    in reply to: Latency and high CPU usage compared to Windows #19875
    Tor
    Participant

    Disabling client side post processing is a side-effect. Doing it always improves the performance a bit. In fact, among the other things, we are working on a better deblock filter. Despite this, the issue you are facing is a specific macOS problem occurring on monitors supporting wide color gamut. We’ve identified the operation wasting the CPU time and we will shortly release a fix for it.

    in reply to: !M menu bar icon missing #19859
    Tor
    Participant

    I have the same problem on macOS 10.14. Not so bad because I can just start NX manually, but still.

    Hi. Your problem may be a little bit different, so we’d like to check also current server/node logs. Please run the following commands in a Terminal window:

    cd /Library/Application\ Support/NoMachine/var
    sudo tar -czf NoMachine-log.tar.gz log

    Compress as well the log of the failed process I see in your home directory:

    tar -czf nxclient-logs.tar.gz ~/.nx/F-M-*

    Thanks!

    in reply to: Dark indicator icon #19810
    Tor
    Participant

    Hi. NoMachine selects the icon color depending from current theme. Please send here the output of the following command executed in a terminal window:

    gsettings get org.mate.interface icon-theme

     

    in reply to: NoMachine forgetting credentials after a while #19806
    Tor
    Participant

    Hi. We’re not aware of such an issue, but it would be nice if you could contact us on forum[at]nomachine[dot]com to receive a client debug version. It would be helpful to collect some data in order to understand why the client cannot match the server stored settings.

    in reply to: !M menu bar icon missing #19720
    Tor
    Participant

    Hi there, I am having this same problem. Please see attached image.

    Hi. Could you kindly execute this command in Terminal (located in Applications => Utilities) on the machine where you don’t see the icon?

    tar -czf nxclient-logs.tar.gz ~/.nx/M-*

    Send to forum[at]nomachine[dot]com the TAR.GZ archive. We’d like to check if you’ve problems with the image file. Thanks.

    in reply to: Slight resolution delay #19649
    Tor
    Participant

    Hi.

    Would it be possible in future to develop a NoMachine Android app that utilizes all available screen space?

    Current version already implements immersive mode (the way to use the full screen area), but we had to disable it because it was causing issues with positioning the extended keyboard. Unluckily Android doesn’t offer a programming interface to know the geometry of the virtual keyboard, so we had to find solutions based on application layouts which clash with immersive mode. We’ll release a version addressing the issue very soon, so immersive mode will be available again.

    in reply to: Screen resolution not correct Ubuntu 18.04 #19488
    Tor
    Participant

    Hi Larry. Thank you for sharing more details about your environment. The smaller window size is caused by the scaling of 125% you’re using on that monitor. You could verify this workaround:

    • Right-click the NoMachine User Interface shortcut and select Properties
    • Select the Compatibility tab
    • Check the box “Override high DPI scaling behavior”
    • Select “Application” from the combo under “Scaling performed by”

     

    in reply to: Screen resolution not correct Ubuntu 18.04 #19469
    Tor
    Participant

    Hey Larry! Could you please check if your display is configured to use 100% of available physical area? You’ll find it in Windows Settings => System => Display.

    in reply to: SSH authentication behavior #19299
    Tor
    Participant

    Hi. We’re working on a version allowing to configure the authentication through SSH agent and better handling multiple factors. There are still some doubts about what to show to users and how to retrieve correct information, I’ll try to pack a testing version as soon as all changes will be completed.

    in reply to: Feedback Chromebook and NX #19298
    Tor
    Participant

    Hi. We’re happy to know your experience on Chromebook! We’ve done many fixes and specific changes to support correctly Chrome OS and will keep doing it because, as you said, it’s a great opportunity for remote working.

    We’re currently working on improving window initial size and resizes, and we’d like to do something for cursor images, but unluckily Android doesn’t offer easy and reliable ways to do it. As workaround you may enable showing the remote cursor.

    About the mouse wheel, did you maybe notice if the experience is the same with multiple mouse models?

    in reply to: SSH authentication behavior #19074
    Tor
    Participant

    I’m surprised your authentication works! 😀 We don’t officially support a three-factor authentication, so I’m sure there is a lot of space for improvements. We’re doing tests in our labs to identify problems and required changes, I’ll send you an update as soon as we complete the investigation. Thank you for sharing your configuration. 🙂

    in reply to: NoMachine keeps forgetting connection details #18974
    Tor
    Participant

    Hi. What are connection details not correctly saved? Do you configure those connections with the wizard, or do you use the servers automatically discovered in LAN?

Viewing 15 posts - 301 through 315 (of 600 total)