Forum Replies Created
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Tor
ParticipantHi. Connection configuration files are public and portable, you can use them from any devices. They’re stored by default in the Documents folder, there is a sub-folder called NoMachine. You can confirm the path (or change it) from Settings => Folders => Connections and Recordings.
Tor
ParticipantHi Christopher, thank you for the report. We agree, it’s not the right behaviour! 🙂 Could you kindly compress the most recent directory $HOME/.nx/R-* while the client is frozen, and send it to forum[at]nomachine[dot]com. We didn’t reproduce the issue in our labs, so your help would be great to speed up the investigation.
Tor
ParticipantHi Damian.
Your problem is very similar to the one described in this article:The NoMachine file transfer tracking window becomes unusable on GNOME
https://www.nomachine.com/TR06M05637A fix was released with version 5.1.54, so it would be great if you could upgrade your NoMachine client. Anyway you may try to work around the issue by unchecking the item “Show the transfer status” in the NoMachine tray menu.
Tor
ParticipantHi reesd.
Your remark is correct, even if the OS grabs the keystroke for its purposes we should be able to forward the Period key to remote desktop. There are some system shortcuts impossible to intercept, but Command-Period should not be among those because it generates a specific event delivered to the application. In order to track the issue we’ve opened this Trouble Report, you may sign up to be informed when we’ll release a fix:The Command-Period shortcut is not correctly sent to the remote desktop
https://www.nomachine.com/TR01O07531January 18, 2017 at 18:28 in reply to: Menu icon doesn’t appear on panel on Elementary OS (Ubuntu 16.04) #13569Tor
ParticipantHi efkan.
Thanks for your report. We correctly support the Indicator API (used on Freya with Ayatana, and on Loki through a plugin for Wingpanel), but we’ve verified the issue on Elementary and already implemented a fix. We’ll include it in the next release.
If you want to be informed when we’ll release it, you can subscribe to the following trouble report:Tor
ParticipantThe list of resolutions looks to be correct. Did I understand correctly that your remote desktop now resizes to the correct resolution, so the xrandr configuration somehow got fixed? 🙂
January 11, 2017 at 11:07 in reply to: Changes disabled & Authentication failed, please try again #13492Tor
ParticipantHi rdauria, thanks for your report.
The problem is documented here (slightly different condition, but same issue):https://www.nomachine.com/TR08N07113
A fix will be released in the next software update, you may subscribe to the trouble report to be automatically notified.
Tor
ParticipantHi Brian.
Did you see that message in our Play Store page? If it is so, you’re not being allowed to download the app because it currently needs at least a 7″ display. We’re working on a version optimized for smaller displays, it was delayed but it is still one of our top priorities. You may subscribe this Feature Request to be contacted when we’ll release it:Offering a NoMachine client for Android smartphones
https://www.nomachine.com/FR09L02828In the meanwhile you may wish to install the APK of our tablet version, you can get it from the download area of our website. On a display bigger than 5″ (like the one of the Nexus 6P) it is not perfect but still usable.
Tor
ParticipantHi Vanderemit. We’re very close to the release of the phone optimized application. The usability on small screens is very critical, so we’re evaluating all details thoroughly to be sure to give the best experience. Be patient just a bit more and I’m sure you won’t regret it. 🙂
December 27, 2016 at 15:45 in reply to: NX-client.bin high cpu load + display turns on and off every 10 seconds #13283Tor
ParticipantHi Florian.
Can you help us to identify the issue by answering to these questions?- What is the NoMachine version installed on client and server?
- What is the OS of the server?
- Where do you reproduce the issue, on the client or on the server?
- All monitors turn on and off, also the one of the notebook?
- When the problem occurs exactly, always or only when you connect with NoMachine?
It would be great if you could retrieve logs on the computer where the issue occurs. You should follow this article, point 3 of section 3:
https://www.nomachine.com/DT07M00098#3
Send the archive to forums[at]nomachine[dot]com.Tor
ParticipantHi.
Resolutions supported on your server are not related to those available on your client: even if your monitor has a resolution of 1600×900, the remote desktop may not support it. Can you send the list of available resolutions on the server by running the command ‘xrandr -q’ in a terminal, on Linux?December 13, 2016 at 13:31 in reply to: Client window does not properly resize to cover monitor #13176Tor
ParticipantHi. The list of available resolutions on the new server appears to have mixed or invalid refresh rates. Is the guest OS correctly configured (guest additions, VMWare tools, etc)?
December 12, 2016 at 11:51 in reply to: Client window does not properly resize to cover monitor #13165Tor
ParticipantHi.
The behaviour you’re describing looks correct if the client is not configured to resize the remote desktop, it keeps the original geometry and snaps the window to that size. If instead you’ve enabled the “Resize remote screen” option in the Display menu, then the remote desktop may not support the resolution you’re trying to set or the desktop environment is forcing its own resolution.This behavioural change may be due not only to different NoMachine versions, but also to different desktop environments used on those servers.
Are those servers running in virtual machines? Can you please send the output of the command ‘xrandr -q’ executed in a terminal on both servers?
Tor
ParticipantHi again. We’ve slightly changed the keyboard grabbing option, so that now it can work around your issue also when the NoMachine client is windowed. Would that be a good solution for you? If you would like to test it, please contact us at forum[at]nomachine[dot]com.
Tor
ParticipantThis is an accessibility feature and as such, we would like to support it. The problem is that it is implemented in a way that makes difficult for an application to continue to handle correctly keyboard events. There are many other apps with the same problem, and we guess this may be one of the reasons why the feature is not available on some recent desktop managers.
The keyboard grabbing option, configurable in the Input menu, can work around this problem when the NoMachine client runs fullscreen even if it doesn’t allow the cursor to highlight. Unluckily it doesn’t help in window mode. -
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