Zardoc

[Zardoc]

Thanks very much

[Zardoc]

Hi,

I can confirm that the problem goes away with scaling set at 100%.

Still the same with 7.9.2

[Zardoc]

Fair enough, I will try to find time.

Thanks for the help.

[Zardoc]

Hi,

My eyes cannot handle a 100% scaling and a lot of my customers have a higher scaling than 100%.

Now, I don’t see this on all machines I login to. So is it mine or theirs? I can scale back my machine but it won’t work for me.

[Zardoc]

Hi,

I sent the logs for the server and my client logs. I uploaded also

Can you please let me know what the issue is? Same building and 2 out of 4 machines have no file transfer windows.

 

Do I delete .bin file and restore original file?

Thanks

Attachments:

1. NoMachine-Jaco-log-2022.03.07-22.46.54.zip
2. NX-Client-Zardoc.zip

[Zardoc]

Hi,

I’m sorry, I was confused by the late response.

I will look into it, but it’s a friend’s machine so it won’t be right away.

Thanks.

[Zardoc]

Done.

[Zardoc]

– What is the server, client OS

Windows 10 19044.1415 both machines

– What is the NoMachine version on server, client

7.7.4 Both machines

– Which selection you are using for transferring files
* Download file from the server
* Upload file from the client

Both. Neither work

– Additionally, can you verify if “Open menu panel” is opening menu on the client

Doesn’t work either

[Zardoc]

Hi,

Latest NoMachine Update has fixed the issue. I can now see the High computer.

Thanks for your devoted work!

[Zardoc]

Sorry, you hit the nail on the head!!

I run most computers in French Canadian. I had named the computer guêpe. I hadn’t though of it and I looked at the logs and figured also that that was the issue. I renamed it and all is well.

You are great detectives! Thanks.

[Zardoc]

Hi,

I sent the files. But I found the problem.

I would also like to share a remark. Is it necessary to moderate every post even after a user has been identified as legit? In my 20 plus years of doing desktop support this the first time that I have seen a forum that moderates all posts. It’s long and strenuous. I understand that trolls can be annoying but this forum is based more on concrete help and not opinions on any and everything.

I’m sure I’m not the first to suggest this. Thanks.

[Zardoc]

So, there isn’t a workaround for now?

[Zardoc]

Hi,

I just sent the updated files. I  hope that it gives you a clue. I just keep seeing a bunch of icons popping up in the systray and I can see that it’s creating a bunch of folders in the log section.

5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment HOME to C:\Users\Admin.
5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment USERPROFILE to C:\Users\Admin.
5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment HOMEPATH to \Users\Admin.
5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment HOMEDRIVE to C:.
5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment LOCALAPPDATA to C:\Users\Admin\AppData\Local.
5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment TEMP to C:\Users\Admin\AppData\Local\Temp.
5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment TMP to C:\Users\Admin\AppData\Local\Temp.
5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment APPDATA C:\Users\Admin\AppData\Roaming.
5080 1432 21:13:30 432.720 OsDetect: Setting os type to ‘Windows’.
5080 1432 21:13:30 432.720 Main: Creating a new connection monitor.
5080 10772 21:13:30 432.720 MdnsdListThread: WARNING! Could not open directory ‘C:\Users\Admin\.nx\cache’.
5080 1432 21:13:30 685.101 ClientThread: Creating new thread.
5080 6284 21:13:35 433.752 IoMonitorPid/PidMonitor: ERROR! Watchdogged process 8096 exited.
5080 6284 21:13:35 433.752 System: ERROR! Killing the process 5080 with watchdog signaled.
Error: Killing the process 5080 with watchdog signaled.
5080 6284 21:13:35 433.752 Process: WARNING! Dumping stack for thread 6284:
5080 6284 21:13:35 433.752 Process: #0 0x75d78930 msvcrt.dll(unlock).
5080 6284 21:13:35 433.752 Process: #1 0x75d89bd9 msvcrt.dll(fwrite).
5080 6284 21:13:35 433.752 Process: #2 0x67728dfd libnx.dll(Z11ProcessKillv).
5080 6284 21:13:35 433.752 Process: #3 0x67743a1f libnx.dll(ZN6System12handleSignalEi).
5080 6284 21:13:35 433.752 Process: #4 0x677466c2 libnx.dll(ZN10PidMonitor8eventPidEv).
5080 6284 21:13:35 433.752 Process: #5 0x773df5f2 KERNELBASE.dll(WaitForSingleObject).
5080 6284 21:13:35 433.752 Process: #6 0x6774532b libnx.dll(ZN10PidMonitor9notifyPidEv).
5080 6284 21:13:35 433.752 Process: #7 0x75f3f989 KERNEL32.DLL(BaseThreadInitThunk).
5080 6284 21:13:35 433.752 Process: #8 0x77eb74b4 ntdll.dll(RtlGetAppContainerNamedObjectPath).
5080 6284 21:13:35 433.752 Process: #9 0x77eb7484 ntdll.dll(RtlGetAppContainerNamedObjectPath).

[Zardoc]

BTW, it’s not the same system.

[Zardoc]

Hi Britgirl,

It is almost impossible to copy the folders. Like I said !M icons are popping in and out all over the systray and creating folders over and over. I will send what I was able to extract.

Thanks.

[Author]

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