I checked the router and I couldn’t find any differences between settings. So you gave me an idea. I went to [nameremoved]’s site and I ran a Upnp test and got the public IP. I entered the IP without any port and I was able to connect to the machine. However, this does not work if machine is on WiFi.
After further investigation, we found a bug which is most likely affecting you. When changing network the the new IP does not show in the Welcome Panel. It’s now been queued up for fixing and you can see it here: https://www.nomachine.com/TR01P08354. Use the ‘notify me’ tool to find out when a fix has been released.
Can you restart the nxserver on the affected host? Does it help?
Here is your reply to my original question whether restarting the nxserver on the affected host helps or not, so we don’t lose the thread:
Nope it does not work. At least I can access.
The only thing I can suggest is for you to wait for the TR to be fixed. The simplest solution is to use the Network feature when we release it. This will eliminate port forwarding on the router and the need for the IP address (mentioned in an earlier reply).