bucu

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 75 total)
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  • in reply to: Inputs stop working after rest after NoMachine update #50302
    bucu
    Participant

    No, they shouldn’t. We are aware of thisĀ problem and it will be fixed in next release.

    in reply to: Inputs stop working after rest after NoMachine update #50265
    bucu
    Participant

    Can you tell us if any of power saving options regarding display from Lock Screen tab in System Settings on your macOS are set? If yes can you please try running this command:
    sudo mv /Applications/NoMachine.app/Contents/Frameworks/lib/libnxsck.dylib /Applications/NoMachine.app/Contents/Frameworks/lib/libnxsck.dylib-bak
    and then restart nxserver with: sudo /etc/NX/nxserver --restart and let us know if anything has changed?

    in reply to: Mint21: No mouse wheel scroll in SOME applications #49625
    bucu
    Participant

    Hi,
    we have reproduced your problem. Can you try editing /usr/NX/etc/node.cfg on your server machine and adding DisplayAgentExtraOptions "-alteventapi 1" to its end? After that please restart nxserver with sudo /etc/NX/nxserver --restart. Please let us know if this fixes scrolling in Tixati for you.

    in reply to: Please add an option to hide the local cursor #48432
    bucu
    Participant

    I wasn’t precise enough when asking about scaling: I didn’t mean cursor scaling alone, I meant scaling in the system display settings. Can you please clarify that maybe with a screenshot?

    That said, we couldn’t reproduce your problem in our labs. Can you send us zipped logs from following folders on the server side while the problem occurs:$HOME/.nx from linux or %USERPROFILE%\.nx from Windows?

    Please send them to forums[at]nomachine[dot]com

    in reply to: Please add an option to hide the local cursor #48365
    bucu
    Participant

    I assume macOS is the client, what is the server machine you are running your session on? Is there any system display scaling enabled there? Are you, by any chance, running a nested session (you are connected to a server and have opened a new connection from that server)?

    in reply to: Please add an option to hide the local cursor #48296
    bucu
    Participant

    Hi,

    can you tell us what macOS and NoMachine versions are you having this problem on?

    in reply to: Sonoma server issue #45592
    bucu
    Participant

    Hi,

    it looks like after update the permissions for Accessibilty and Screen Recording are not handled properly. May you please try removing NoMachine from both lists and then restart NoMachine (you can do it from terminal with sudo /etc/NX/nxserver --restart) and follow the prompts that should direct you to enabling both permissions?

    bucu
    Participant

    Hi,

    we were not able to reproduce your issue in our labs. We noticed that in some cases cursor shape does not change, but if clicked in correct spot windows would resize. Can you confirm that you tried resizing despite cursor not changing shape and even thought it could be difficult to get?

    If you are sure it is not the case then may you please provide us with more details about your setup? Things like GPU model, driver version, is it a virtual machine, or anything that is unusual in your setup that could help us narrow your problem.

    in reply to: Macbook screen blacking out when lid is down #44955
    bucu
    Participant

    Hi,

    are you using any apps that might prevent screen from going to sleep mode like Amphetamine? Closed lid on macOS is one of the cases where we don’t expect the session to work if you don’t have any external monitor or dongle connected.

    That said we are working on a fix that will allow users with vanilla macOS to close their lids and still be able to connect.

    in reply to: Keyboard shortcut bug #43572
    bucu
    Participant

    Hi,

    Indeed NoMachine is not setting that bit. We added it but it hasn’t change the behaviour for us – in both cases (with and without) VSCode was working as expected. Would you be interested in trying a debug package with that bit set and some logs enabled? If yes please contact us at forum[at]nomachine[dot]com

    in reply to: Screen blanking not working #42294
    bucu
    Participant

    I was asking whether you had actually forwarded your mouse/keyboard via USB to the server machine. You can read about how to do it in this document (https://kb.nomachine.com/DT06S00218?s=usb#4.3)

    However I have the impression that it’s not your case so if possible please send us server and client logs. Instructions on that can be found in my previous post.

    in reply to: Screen blanking not working #41836
    bucu
    Participant

    We have never encoutered similiar problems. Is it possible that you have your mouse/keyboard fowarded to the sever machine? If this is the case then it is the expected behaviour. If not, we would need logs from both server and client side. Please follow instructions from https://knowledgebase.nomachine.com/DT11R00181 and send them to forum[at]nomachine[dot]com.

    in reply to: Sticky functions keys when using DisplayServerExtraOptions #41721
    bucu
    Participant

    The old event API used when setting that key is deprecated and the problem is not on NoMachine’s side so there is little we can do about it.

    We would like to hear more about the problem with dragging you have mentioned in the first post. Would you be intereseted in trying out a custom package with debug enabled (assuming we won’t be able to reproduce that dragging problem in our labs)?

    As for missing modifiers – it sounds like https://kb.nomachine.com/TR09S10357 can you confirm that this is your problem?

    in reply to: Screen blanking not working #41349
    bucu
    Participant

    Does the pulsing happen only when using local mouse/keyboard? If yes, then it is an expected behaviour that is meant to show that the machine is not “dead” to a user that is not aware that someone is connected.

    in reply to: Screen blanking not working #41319
    bucu
    Participant

    Hi,

    can you check if any gamma correcting application is running on the server side? It could be f.lux, lunar or something similiar. If they are running you will need to disable them for blanking to work properly.

    If that’s not the case we would need server side logs to investigate your problem. Please follow instructions from https://knowledgebase.nomachine.com/DT11R00181 and send them to forum[at]nomachine[dot]com.

Viewing 15 posts - 1 through 15 (of 75 total)