Haven

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Viewing 15 posts - 61 through 75 (of 97 total)
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  • in reply to: Serving an application to web browser #6417
    Haven
    Participant

    Hello Alexander,

    Are there differences between running it on one server and two or more servers?

    NoMachine Cloud Server provides multi-node support with load balancing. By adding the remote nodes we can balance CPU usage between hosts.

    Does NoMachine provide something to help lock down the linux environment in a way that locks the user into that particular application (so that the user is not able to run other commands)?

    NoMachine does not provide a way to lock down a user on the system. It provides however some methods to disable certain features (e.g. copy&paste and file transfer). It’s also possible to use users’ profiles for implementing a solution that can be suitable for your purposes.
    By defining a set of rules you can define which application each user is allowed to run on that host. The connected user will be then able to run only this program via NoMachine.

    Is there a way to automatically shut down a session if some timeout happens (e.g. no mouse is moved and the application is not performing any time-consuming task)?

    NoMachine does not provide such solution. We actually want to preserve user session as long as possible to make them accessible in any time. We have Feature Request that should be released soon, that will terminate ‘long disconnected session’: https://www.nomachine.com/FR07D01435
    Also you could configure NoMachine Server to terminate session right after user is disconnected.

    How does it work with the new high-DPI monitors?

    I am not aware of any issues with new high-DPI monitors. But please check this Feature Request ‘Adding an option
    to use native resolution on High-DPI displays’:
    https://www.nomachine.com/FR02M02864

    • This reply was modified 9 years, 10 months ago by Britgirl.
    in reply to: Enable Session Shadowing on iMac #6327
    Haven
    Participant

    Hello Ravi,
    We will need debug NoMachine server logs to investigate further. Please follow the instructions here:
    https://www.nomachine.com/AR07K00677
    Send them to issues[at]nomachine[dot]com

    After enable debug logs on problematic machine please execute:
    /etc/NX/nxserver --restart
    and after that try to reproduce the issue.

    Additionally please provide files from the server machine:

    /Applications/NoMachine.app/Contents/Frameworks/etc/server.cfg
    /Applications/NoMachine.app/Contents/Frameworks/etc/node.cfg
    in reply to: Enable Session Shadowing on iMac #6279
    Haven
    Participant

    hello ravikanthuppu,
    Please check the following keys:

    VirtualDesktopSharing
    PhysicalDesktopSharing

    in file:
    /Applications/NoMachine.app/Contents/Frameworks/etc/server.cfg

    Both keys should be enabled to provide access to physical session.

    in reply to: No Available Session on this Server #6228
    Haven
    Participant

    Hello bmanning81,
    We will need debug NoMachine server logs to investigate further. Please follow the instructions here:
    https://www.nomachine.com/AR07K00677
    Send them to issues[at]nomachine[dot]com

    Please execute:
    /etc/NX/nxserver --restart
    before reproducing the issue.

    • This reply was modified 9 years, 10 months ago by Haven.
    Haven
    Participant

    Hello Maurice,
    Thank you for your logs. We found that we the problem lies with
    connecting NX application directly to session display. We need
    NX application working directory to investigate further.

    The logs are stored in /sdcard/.nx directory. Extracting logs
    mostly depends from tools installed on the device. You can enter
    in the last R- directory under /sdcard/.nx and for example share
    the files, or compress the directory and share the archive

    in reply to: Getting server side H264 going #6083
    Haven
    Participant

    Hello vstubbs,
    Thank you for sending the logs. We found serious issues with installation reported from both machines. Some of them are:

    Subscription file /usr/NX/etc/server.lic has wrong permissions. Correct permissions are 0400
    Cannot open lock file '/usr/NX/etc/nodes.db.lock': Permission denied
    Initialization: Cannot open file /usr/NX/etc/server.cfg: No such file or directory

    We suggest to uninstall NoMachine software, remove the /usr/NX/ directory and proceed with a fresh install.

    Haven
    Participant

    Hello Maurice,
    Thank you for your logs. Unfortunately I did not find where exactly issues is.

    To investigate further, the nxagent directory is required. Please go back to
    previous debug logs request and before reproducing the issue make sure that
    key ‘SessionLogClean’ is set to 0 in node.cfg. In your <home directory>/.nx/
    directory will appear directories with name beginning with: T-C-.

    Than please send full set of logs to issues[at]nomachine[dot]com again.

    Haven
    Participant

    Hello jxg134630,
    It is not possible to reboot multi-node server machine without disconnecting users. But if session was created on the remote node machine then user will be able to reconnect to the session after reboot.

    in reply to: Enable guest access to NoMachine Terminal Server Node #5991
    Haven
    Participant

    Hello joe.gly,
    We have identified this issue and have opened a Trouble Report:
    https://www.nomachine.com/TR01M04875

    As a temporary workaround please remove your remote node and add it again:

    /etc/NX/nxserver --nodedel <remote node>
    /etc/NX/nxserver --nodeadd <remote node>
    in reply to: NX node: set bind/connect ip #5982
    Haven
    Participant

    Hello ponch,
    NoMachine require associating local IP address 127.0.0.1 with localhost hostname.
    Please check if you can (temporarily) set the value for localhost to ‘127.0.0.1’ in ‘/etc/hosts’ file on the troublesome server.
    Then after restart of nxserver it should be possible to establish sessions.

    If the issue persists please gather debug information following the instructions here:
    https://www.nomachine.com/AR07K00677
    Send them to issues[at]nomachine[dot]com with your ‘/etc/hosts’ file.

    Haven
    Participant

    Hello maurice,
    We will need debug NoMachine server logs to investigate further. Please follow the instructions here:
    https://www.nomachine.com/AR07K00677
    Send them to issues[at]nomachine[dot]com

    in reply to: Enable guest access to NoMachine Terminal Server Node #5949
    Haven
    Participant

    Hello joe.gly,
    We have identified the issue and have opened a Trouble Report:
    https://www.nomachine.com/TR01M04838
    Please also check the latest release. A patch was included.

    in reply to: Can't connect. Error is 110: Connection timed out #5833
    Haven
    Participant

    Hello dhfx,
    To investigate further we need output of command:
    /etc/NX/nxserver --history
    and debug logs gathered by following the instructions here:
    https://www.nomachine.com/AR07K00677
    Send them to issues[at]nomachine[dot]com

    Please execute:
    /etc/NX/nxserver --restart
    before reproducing the issue.

    • This reply was modified 9 years, 12 months ago by Haven.
    Haven
    Participant

    hello omsi,
    Attached logs show issue with NoMachine license but not on machine that you are trying to connect to, but on local host.

    You can verify this issue by executing:
    nxserver.exe –subscription
    nxserver.exe –version

    If you need some help with finding the reason of that issue send us logs from local machine. Please follow the instructions here:
    https://www.nomachine.com/AR07K00677
    Send them to issues[at]nomachine[dot]com

    About the issue with connecting to remote machine:
    NoMachine nxplayer failed to connect to ’5.9.39.150′ and returns error: Connection timed out. It could be due to issue with accessing port 4000 on that machine. In this case you should check router configuration if port 4000 is forwarded to the proper machine.

    in reply to: Cannot connect to remote Windows 7 machine #5694
    Haven
    Participant

    The NoMachine server logs from Windows would be useful.
    Please follow the instructions here:
    https://www.nomachine.com/AR07K00677
    Send them to issues[at]nomachine[dot]com

    It seems to be the same issue already reported in this TR: https://www.nomachine.com/TR10L04643.

    You can sign up to receive notification of the patch when it is released (most likely in the next update).

Viewing 15 posts - 61 through 75 (of 97 total)