Brian

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Viewing 15 posts - 1 through 15 (of 21 total)
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  • Brian
    Participant

    UPDATE – Worked together with your people and found this also was resolved with release candidate 9.1.22, so I am all set. Thanks so much!

    in reply to: Screen shading cannot be controlled #53701
    Brian
    Participant

    Worked together with your people and found all of my issues in this thread were resolved with release candidate 9.1.22, so I am all set. Thanks so much!

    Brian
    Participant

    I am experiencing this same phenomenon: do not receive push notifications and when asking to be re-sent, receive nothing. Happens with both an iPhone client and a MacBook Pro client attempting to connect to a MacMini M1 server.

    As to the above:

    – after inserting the email address in the 2FA machine configuration window, you received a push notification on your phone asking you to accept/refuse receiving notifications regarding that machine. [Never received]

    – that you accepted this notification and see a success message. [No, as never received]

    – then you tried to connect to your computer after you accepted pairing on the phone. [Same as above].

     

     

    in reply to: Screen shading cannot be controlled #53550
    Brian
    Participant

    I made the requested changes to the node.cfg file and I still note the screen shading issue. It happens when the server screen is asleep and it also happens when the screen is awake so it does not appear related to sleep issues. I am providing a link to a screencast video so you can see the issue happening for yourself. I will email the logs without the /users folder as the number of files in that folder is so large my email server rejects the mail. Let me know if this is an issue or if you want it anyway and I will send it with a different mail service. https://app.screencast.com/EUnOprNy76vZp

    in reply to: Screen shading cannot be controlled #53156
    Brian
    Participant

    No it does not help by implementing the suggested settings on either the server or the client. I’m also having issues I’ve never had before with the server being unresponsive to the keystrokes from the client, i.e., I cannot enter in my MacOS password on the remote server lock screen; characters will not appear in the password entry field when keys are depressed. Restarts and close and reopens do not remedy this issue. Very frustrating after just having gotten version 8 finally working.

    in reply to: Screen shading cannot be controlled #53131
    Brian
    Participant

    I’ve also added a link to screencast where I’ve placed a brief 17 second video that shows what is happening on my client side connection on the MBP as well as a snip of the security settings on the MacMini M1 server.

    See video here:

    Brian
    Participant

    Noted with thanks!

    Brian

    Brian
    Participant

    Got it now, thanks! Installed and an interesting result. When it connects for the first time the results are exactly the same as before:

    the client connects to the server and the server wakes up, but the client is in black screen. Moving the finger around on the black screen of the iPhone correspondingly moves around the arrow cursor on the MacBook, but this is not visible on the black screen of the client.

    Now however, after having installed your update, if I then disconnect from the server, and I reconnect once again, I am able to connect and see the server on my iOS client, apparently because the server has now been awaken (though it was in the previous instance as well so I’m not able to understand why dropping out and going back in works now.)

    This behavior is different than with my MacMini M1 where the computer wakes and connection is possible right from the very first attempt. So this is usable now, but wanted to throw these findings out to you for what it’s worth.

    Thanks!

    Brian

    Brian
    Participant

    What in box are we referring to ? Nothing received in my email and if it is here on the website I’m not sure if I know where that is? Sorry!

    Brian
    Participant

    I’ll take it whenever you’re ready to send it….

    Brian
    Participant

    Did you get my logs on email?

    Brian

    Brian
    Participant

    Ah thanks for that link on how to collect all of the log files.  Again, what I am seeing, on an iOS iPhone 12 Pro Max client (running ver. 8.7.1) and an Intel MacBook Pro (running ver. 8.16.1) is that for both LAN and outside External WAN IP address connection attempts, the client connects to the server and the server wakes up, but the client is in black screen. Moving the finger around on the black screen of the iPhone correspondingly moves around the arrow cursor on the MacBook, but this is not visible on the black screen of the client. If the MacBook is already awake, the client will connect and the screen of the MacBook is visible as normal on the iPhone client with no black screen.

    The ZIP file is too big to attach so I will email it to you…(I did reset and clear the logs before I started debug mode to catch the errors for demonstration).

    Thanks!

    Brian

     

    in reply to: Black screen on connect after 8.15.3 upgrade #51615
    Brian
    Participant

    And an additional note relating to an earlier post: attempting to work around this bug by downloading an earlier version of NM did not help at all. I downloaded and reinstalled the previous build (8.13.1 – 7/29/2024) to see if it would solve the problem and it did not. More than anything else I’m just curious what caused this to all of a sudden break. If it’s not a NM-internal proprietary secret my curiousity is killing me to know!

    in reply to: Black screen on connect after 8.15.3 upgrade #51612
    Brian
    Participant

    This works! Please note a reboot of the computer hosting the server is required though!

    Thanks!!

    Brian

     

     

    in reply to: Black screen on connect after 8.15.3 upgrade #51531
    Brian
    Participant

    Yeah, kind of have to go in with Britgirl on this one: with all due respect to the frustrations of daclint01; the objective is to get this thing fixed so we can be on the most current release and that it just works! We will get there, even if it takes sending a dozen logs. I realize that we are the debugging universe, compensated via a free product that is essentially fully functional, which of course assists to perfect the commercial product as well. I don’t mind being the testing ground given the supreme responsiveness of the NM support team.

    Brian

     

Viewing 15 posts - 1 through 15 (of 21 total)