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Hi Martin. We’ve found a way to reproduce the issue, thank you for reporting it. Please wait while we work on a solution and provide you with a version to test.
Hi. We had a similar report recently, we’re investigating it. Can you confirm whether you’re using a hardware keyboard connected to the tablet?
Hi. What is your device model? Did you try to enable the pointer mode, from the toolbar, to have a more accurate method to move the mouse pointer?
I’m happy you solved it. 🙂 I’ll forward your request to devs, so they can evaluate it.
By the way since the video card is responsible for notifying the number of connected monitors, you could check if there is a setting allowing to report the monitor as connected also when it’s turned off. You could also configure energy saving settings, it’s not like turning the monitor completely off but it’s better than leaving it switched on.
Lastly, if you want to hide what you’re doing while you’re connected to the desktop for privacy reasons, you can enable the display blanking option in server settings.Agreed, here it is:
https://www.nomachine.com/FR06R03993
It has been added to the short term release roadmap, so you can subscribe to the FR to be notified when it’ll be available. 🙂
But I can’t tell if NoMachine is actually using portions of the RDP protocol which would limit it to 1 monitor, or not.
The free version of NoMachine doesn’t support RDP sessions, it’s a feature available in the Linux Terminal Server products.
Are you able to see more than 1 monitor, or are you only using 1 monitor in your setup?
If you can correctly connect to the Windows physical desktop (the same you use at work) and both monitors are detected by the Operating System (they’re not switched off/disconnected), you’ll see all your monitors in the remote desktop session of NoMachine and you don’t need to virtualize your desktop like you’re used to do with RDP.
Hi. Yes, it is currently only a command line option. We could improve the option usage by adding a key in the connection file (NXS). Would that be fine for you?
Hey Ranger, thank you for sending the useful information. There are many differences between NoMachine and Windows Terminal Services, and one of those is for sure the way they deal with displays on the server. When you connect with RDP, Windows Terminal Service creates a desktop with virtual displays that don’t necessarily match the actual monitors connected to the server (usually RDP clients allow to use the default display resolution or set a custom resolution). In your recent screenshot I see your machine lists a single monitor NEC 2560×1440, which is the one shown in NoMachine display settings. In order to see correctly two monitors in NoMachine you need to verify why your PC at work doesn’t show both NEC monitors in display settings.
Hi jason. The path you see in libfontconfig.so is just the default one, but you can change it by setting the variable NX_CONFIG in the environment where you’ll start the player. It is a path representing where the client will store its data, by default
~/.nx. If you also want to move user files/folders created by the NoMachine server services you’ll have to change the keyUserNXDirectoryPathin/usr/NX/etc/node.cfg.Could you please clarify if the screenshot of the display settings was taken while NoMachine was connected to the desktop? I see you often talk about RDP, but I didn’t understand if you do it as a comparison or to outline that you’re connecting to the desktop while an RDP connection is active. Thank you.
The software update message is misleading. The remote desktop is running on a headless Linux server (where there is not an X server running), and the update process detects it as a virtual desktop. By the way in this specific configuration the software update program can’t complete its task, so you’ll have to download the newest NoMachine package from the website and install it to upgrade your version. We’ll improve it to support also headless servers.
Hi. We’re not currently aware of issues with detecting monitors connected to the remote desktop, you should be able to use both monitors at full resolution.
Can you please open the menu (Ctrl + Alt + 0) and verify if you see the “Change monitor” button in the Display menu? Could you send a screenshot of the Display settings panel, so we’ll know the parameters that are being detected? Thanks.Hi. On mobile app you don’t need to use the menu: open the OnScreen keyboard (or press the toolbar icon if you’ve a physical keyboard) and use the extended bar to press Control, Alt and Delete. It’ll trigger the Secure Attention Sequence on the server to unlock the screen.
Thanks. This looks to be an old problem popped out again after some OS changes. Please try this: enter Settings > General > Keyboard and turn off Smart Punctuation. Let me know if this fixes it.