fisherman

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Viewing 15 posts - 166 through 180 (of 267 total)
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  • in reply to: Disable file transfer with firewall #32424
    fisherman
    Moderator

    If you want to disable file transfer, you can do this by editing the cfg files as explained in that article I mentioned in my earlier reply. I don’t know what permissions your users have. If they don’t have administrator rights on the server, then they won’t be able to re-enable it.

    Or you can do it in the server UI itself. Again, this depends on what permissions your users have on the server host. If the connecting user is an admin user, it’s impossible to prevent them from accessing the server preferences.

    Regarding the ports, you must have port 4000 open in order to accept connections in general. If you disable it, you won’t be able to connect at all. Ports 22 are for SSH connection on Mac/Linux and 4022 on Windows.

    in reply to: Disable file transfer with firewall #32359
    fisherman
    Moderator

    You can check this document https://www.nomachine.com/DT11R00185 Enabling and disabling the NoMachine device sharing services manually.

    All needed configuration requested will require administrator rights.

    about used ports in NoMachine you can check following Link https://www.nomachine.com/AR01L00770 Default ports used by NoMachine 4 or later

    fisherman
    Moderator

    I tried to reproduce your problem without success. Additionally I dont see relation with NoMachine, especially as Wake on LAN is the client side feature.

    Can you verify router configuration and if your remote magic packet is correctly sent to the MAC address of the server.

    in reply to: Verify GPU encoding used? #32317
    fisherman
    Moderator

    1. Can you make sure that devices under /dev/dri are also in video group and have correct permissions
    ls -la /dev/dri

    2. we have hard coded path to look for iHD driver in /opt/intel/mediasdk/lib64/

    You could try to create these directories and add symbolic there. so something like:

    mkdir /opt/intel/mediasdk/lib64/
    ln -s /path/where/he/has/iHD_drv_video.so /opt/intel/mediasdk/lib64/iHD_drv_video.so
    in reply to: Small updates to screen are missed #32305
    fisherman
    Moderator

    Thanks for the info. I am glad that you solved the problem.

    in reply to: Small updates to screen are missed #32299
    fisherman
    Moderator

    If you are using headless server, please check following article https://www.nomachine.com/AR03P00973.

    in reply to: Verify GPU encoding used? #32292
    fisherman
    Moderator

    can you link following libraries in folder /usr/lib/x86_64-linux-gnu/

    ln -s libva.so.2 libva.so
    ln -s libva-drm.so.2 libva-drm.so
    in reply to: Verify GPU encoding used? #32265
    fisherman
    Moderator

    Please can you execute following commands to install debug library:

    wget https://download.nomachine.com/44bef5297fe9efb3430b9fd47ad18b01/downloads/temporary/forum/libnxcex.so
    sudo /etc/NX/nxserver -shutdown
    sudo mv  /usr/NX/lib/libnxcex.so  /usr/NX/lib/libnxcex.so.ORI
    sudo cp -rv libnxcex.so /usr/NX/lib/libnxcex.so
    sudo /etc/NX/nxserver --startup

    After reproducing the problem please send us from server side session log file.

    fisherman
    Moderator

    Mentioned TR was fixed on Windows hosts, Here is the Trouble Report mentioning specific problem on Linux
    https://www.nomachine.com/TR03S10106

    You can select checkbox “Notify me when the TR is closed.”, if you want to receive notification when this TR is closed.

    in reply to: Verify GPU encoding used? #32234
    fisherman
    Moderator

    Please can you check if libva-drm2 is installed on your host?

    in reply to: Verify GPU encoding used? #32211
    fisherman
    Moderator

    In order to understand why GPU encoding is not in use, can you provide us with following information:
    – GPU card on the server side
    – GPU drivers used
    – Session log file

    fisherman
    Moderator

    We did not notice any issue related to problem described in the submitted logs. This kind of issue is sometimes due to the desktop environment grabbing input devices and not releasing them. Can you try to create a new virtual desktop and check if keyboard and mouse are responding?

    fisherman
    Moderator

    Based on the client side logs you provided we don’t see any problem.

    Can you collect server and client side logs in the moment when issue is reproduced and please send them to forum[at]nomachine[dot]com using the title of this forum’s thread.

    You can use instruction from the following document https://www.nomachine.com/DT11R00182#1.

    in reply to: Verify GPU encoding used? #32115
    fisherman
    Moderator

    About /usr/NX/var/log/node folder please check on the server side.

    About Feature implemented I mentioned in a previous post, you need to update your client to the latest version 7.
    Information about used codec will be displayed in Display settings and Connection information.

    in reply to: Verify GPU encoding used? #32107
    fisherman
    Moderator

    Please check this new feature implemented in the version 7 https://www.nomachine.com/FR04R03973.

Viewing 15 posts - 166 through 180 (of 267 total)