fra81

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Viewing 15 posts - 166 through 180 (of 720 total)
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  • in reply to: GPU Usage High – RTX 2080 Ti graphics card #32792
    fra81
    Moderator

    Hi Remo,

    I don’t see anything abnormal here. Tto reduce the GPU usage, you can try to check the ‘Disable client-side image post-processing’ and ‘Disable multi-pass display encoding’ options in the Display setttings in the session menu panel, but this is not necessarily what you want. To stop the NoMachine player from using the GPU completely, you would need to check instead the ‘Disable client side hardware decoding’ option. At this point the software fallback will be used, though fully optimized.

    in reply to: Hardware acceleration alternatives #32721
    fra81
    Moderator

    Hi TimeWalker,

    the original FR has been dismissed because the OMX framework, from our tests, revealed to be not suitable at its current state. MMAL is indeed under evaluation by our development team and you are right that it can be an interesting alternative.

    in reply to: Changing window settings doesn’t work #32720
    fra81
    Moderator

    Hi Jon,

    yes, it could definitely have to do with the settings on the Linux system, but we can check NoMachine logs for any issue. Please find instructions for server side logs at https://www.nomachine.com/DT11R00181#1.1 (debug level, steps 1 and 2, is not necessary) and for client side logs at https://www.nomachine.com/DT11R00181#2.2.

    in reply to: Caret position not updating correctly in 7.2.3 #32719
    fra81
    Moderator

    Thank you for reporting!

    fra81
    Moderator

    Hi PRosa,

    please try to uncheck the following two options (one at a time) in the Server settings -> Performance tab of the computer where you are connecting to:

    Use hardware encoding

    Use acceleration for display processing

    Does any of them help?

    in reply to: Headless server #32701
    fra81
    Moderator

    Hi,

    the problems you see are not caused by NoMachine and are described in this article:

    https://www.nomachine.com/AR03P00973

    You may try with a dummy HDMI display adapter or the suggestions at point 2) of the article.

    in reply to: Videos no longer play #32699
    fra81
    Moderator

    Hi zerocool,

    please try to open Server settings –> Performance tab, on the server machine, and uncheck the ‘Use acceleration for display processing’ option. Let us know if that works.

    in reply to: Caret position not updating correctly in 7.2.3 #32667
    fra81
    Moderator

    Hi oscahie,

    some changes have been done in the new version 7.4.1. Can you try to install it on the server machine?

    in reply to: Poor performance/lag when host screen is off #32322
    fra81
    Moderator

    Hi Coleman,

    can you show the output of the ‘xset q’  command run inside the NoMachine session, when the screen is off?

    in reply to: Connection time out #32163
    fra81
    Moderator

    Thanks for the logs. I can see there is a couple of issues that are fixed in NoMachine version 7, even though it’s not completely clear if they are related to the problem you are experiencing. So please upgrade also the server side to version 7 (you are using there version 6.13.1). If the problem is still reproducible, it would be great to have a new set of logs (client + server), so that we can rule out what is not related.

    fra81
    Moderator

    Hi psuresh431,

    unfortunately I still can’t see the relevant logs, the ‘.nx’ directory in the home of user ‘nxuser’, on the Linux machine.

    In the meanwhile, to narrow things down, you could try to disable hardware decoding (see https://www.nomachine.com/DT10R00167&dn=menu%20panel#5.7).

    in reply to: Slow connection on MX Linux #32057
    fra81
    Moderator

    Hi,

    CPU and memory usage are very low, so this really seems like a network problem. You can try to test this by using the ‘ping’ command towards the server during the slow down, or by transferring a file from the server to the client with any other tool. You can also try to gather NoMachine session statistics (run the menu panel within the session by Ctrl+Alt+0 or click on the page peel, click on Connection, then click on ‘Take the statistics’).

    fra81
    Moderator

    You seem to be experiencing this issue, already solved:

    https://www.nomachine.com/TR06R09772

    Therefore I suggest you to upgrade NoMachine to at least the last version 6, that is 6.13.1.

    in reply to: Transparent windows on headless host #31841
    fra81
    Moderator

    Hi,

    this problem doesn’t depend on NoMachine. When the machine is headless, the GPU is not working normally and some apps may fail to render correctly. If you can’t attach a monitor, you can try to use a dummy display adapter (HDMI dummy plug). In the forum post you mention, the problem was solved by updating the graphics card’s drivers.

    fra81
    Moderator

    Hi,

    please gather server side logs from wks 1 as explained in https://www.nomachine.com/AR10K00697, and client side logs from wks 2 as explained in https://www.nomachine.com/DT10O00163#2. You can send everything to forum[at]nomachine[dot]com. As a quick test, you can try to disable hardware encoding on the server:

    1)  Edit the node configuration file, /usr/NX/etc/node.cfg

    2) Uncomment and disable the EnableHardwareEncoding key:

    EnableHardwareEncoding 0

Viewing 15 posts - 166 through 180 (of 720 total)