grisou83

[grisou83]

Hello,
I just tried to connect to your portal server and I notice that you are using 4.0.346 .
You can’t see the available sessions list because there was a bug on that version.
Please update to latest available version:
https://www.nomachine.com/download-enterprise

Additionally please correct:
ConnectionMethod NX http
to
ConnectionMethod NX

You can now remove the temoporary account you just created for test 🙂

[grisou83]

Connecting to the Terminal Server you should see a screen like this.
Clicking on the icons on the upper right (those with the +) you should be able to either create a new desktop, or run a new application instance (like Firefox or OpenOffice) in its own floating window.

Attachments:

1. 

   Immagine.png
   

[grisou83]

I recall a few customers that reported similar problems. In the end it was solved by changing or adjusting the keyboard layout on the server.
It seems that also the screensaver programs can be at fault, since they try to “improve” security by assuming that the password must be entered on a physical keyboard, that can happen to have a different layout.
A test you can do is to enter the password using the virtual keyboard embedded into the web session. To display it check the keyboard icon in the panel or press Ctrl+Alt+0.

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