kroy

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Viewing 15 posts - 226 through 240 (of 569 total)
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  • in reply to: Access to linux instance on AWS #19325
    kroy
    Contributor

    We see on your screenshot that the authentication via Private Key went well. But your desktop is locked. The system asks for the desktop owner password – it is not NoMachine who asks for a password. You can disable this feature in the Screensaver and Power Management system settings.

    in reply to: Access to linux instance on AWS #19316
    kroy
    Contributor

    Hi jgk,

    Are you sure that you have selected the ‘Private key’ authentication and chosen the correct key? The whole procedure of the article was tested many times and we didn’t find the problem.

    in reply to: Log files every 2 sec #19258
    kroy
    Contributor

    It looks like the is problem with special characters in hostname. Please follow this trouble report: https://www.nomachine.com/TR12M06315 and use the notify me tool to know when a fix is available.

    As a workaround you can remove special characters from the hostname.

    in reply to: Cannot login on Windows 2008 #19248
    kroy
    Contributor
    in reply to: The username or password is incorrect #19247
    kroy
    Contributor

    You were able to connect to the server via NoMachine so it looks that is system problem. Are you sure that username and password is okay? Did you try to log physically with those credentials and it works? Maybe you need log to the system  with format: <domain>\<username>

    in reply to: H.264 libraries incompatible with NX 6.2.4? #19216
    kroy
    Contributor

    And logs clearly show “Incompatible library version” error.

    This message wasn’t in the logs from the session you pasted where you used the downgraded library.

    Have you linked to new or old libraries now? Bear in mind that the latest ffmpeg is not supported at the moment. You need to use the older version. Please make sure you are making the symlinks to the correct library.

    in reply to: Log files every 2 sec #19204
    kroy
    Contributor

    Can you zip C:\ProgramData\NoMachine\var\log directory (administrator privileges are required) and send compressed file to forum[at]nomachine[dot]com?

    in reply to: Error 71: Protocol Error #19099
    kroy
    Contributor

    Are you sure that ~/.Xauthority file has the correct permissions? Can you try removing ~/.Xauthority* files and re-login?

    Logs which you sent weren’t the right ones. The Player logs you must send are from the same session which we can find in /usr/NX/var/node/. If the suggested above workaround won’t help please edit /usr/NX/etc/node.cfg, uncomment and set the following:

    SessionLogClean 0

    Then reproduce problem and send again player logs and server side logs.

    in reply to: H.264 libraries incompatible with NX 6.2.4? #19086
    kroy
    Contributor

    Are you sure that that you have simlink libs again after update? Are the files in the same directory?

    in reply to: !M menu bar icon missing #19067
    kroy
    Contributor

    We aren’t able to reproduce the problem. Did you make any system changes on your Mac? Logs would probably tell us something more.

    – Open Terminal
    – Execute the command tar -czf nxclient-logs.tar.gz ~/.nx/M-*
    – Execute the command tar -czf stacks.tar.gz ~/Library/Logs/DiagnosticReports/nx*
    – Execute the command sudo tar -czf nxvarlog.tar.gz /Library/Application\ Support/NoMachine/var/log/

    In the Finder window you’ll find the files nxclientlogs.tar.gz, stacks.tar.gz and nxvarlog.tar.gz. Please send them to forum[at]nomachine[dot]com.

    in reply to: Can’t connect anymore after update #19028
    kroy
    Contributor

    We cannot reproduce the problem. Are you able to start desktop physically on that machine? Are there any core dumps? It should be placed on home directory. More info about debug cores you can find there: https://www.nomachine.com/AR09L00810. If you use apport – look for cores on the /var/crash directory.

    To unpack:

    sudo apport-unpack

    Navigate to the and core file should be named there CoreDump. Then follow instruction from above link.

    Please send file with backtrace and also .xsession-errors (which should be on home directory) and compressed folder with logs (/usr/NX/var/log/) to forum[at]nomachine[dot]com.

    in reply to: Can’t connect from Android to Linux #18836
    kroy
    Contributor

    If router, which is connected to the server host, supports UPnP commands you can connect to that machine using External IP and Port.

    You can find instructions on how to find IP and Port here: https://www.nomachine.com/getting-started-with-nomachine (in the paragraph “Install NoMachine on the first computer”).

    You can also try port forwarding. Configure your router manually to pass traffic to port 4000 (NX protocol). You can find more informations about how to connect to NoMachine when the server is behind a NAT router or a firewall here: https://www.nomachine.com/AR11L00827.

    in reply to: Connecting to Windows 10 machine #18833
    kroy
    Contributor

    Remote login to Windows with empty password is forbidden by Windows policies: https://www.nomachine.com/AR05L00802.

    But  it is possible to connect without using system password. There are two ways to achieve it.

    1. Connect with using private key authentication (https://www.nomachine.com/AR02L00785).

    2. Enable NoMachine database. To do it – edit server.cfg as an administrator (in the default it’s located in the %PROGRAMFILES(x86)%\NoMachine\etc directory).Uncomment and change the keys to following values:

    EnableUserDB 1
    EnablePassDB 1

    More details you can find here: https://www.nomachine.com/DT02O00125#10.1.

    in reply to: Black screen and Ooops! #18762
    kroy
    Contributor

    Did you try sudo yum install dejavu-lgc-sans-fonts or sudo yum install dejavu-serif-fonts? Please check that fonts are also ok in other applications, not just NoMachine.

    If you are sure that fonts are installed – server-side logs would be required (see instructions in https://www.nomachine.com/DT10O00163). Please send the ~/.nx and /usr/NX/var/log. You can send them to forum[at]nomachine[dot]com making sure you reference the topic.

    in reply to: No sound/audio on Linux client #18761
    kroy
    Contributor

    Do you use physical desktop? ALSA is not supported in physical session (https://www.nomachine.com/TR10K03969). To make sound working on connections to such sessions you need to install pulseaudio. Then execute command: sudo /usr/NX/scripts/setup/nxnode --audiosetup.

Viewing 15 posts - 226 through 240 (of 569 total)