Tor

[Tor]

If the client can create the connection file it should also be able to modify it, but just to be sure everything is correct, could you check permissions and ownership of folder Documents/NoMachine and connection files stored inside it?

Please try also to right click the connection in the Machines list, select the item “Create a copy file”, save the new file on the desktop and connect by using this entry instead of the original. Are credentials saved in that case?

[Tor]

Hi klnbrk. Your logs point out networking problems, it looks like you loose the connection to the VPN and to the remote desktop, and from that time on the client could not reconnect because it could not find the server host. Could you verify the network stability with ‘ping’ or similar tools?

[Tor]

Hi flight750, please try our latest update and let us know if the window resize now better fits your needs.

[Tor]

Please open a Command Prompt window and let me the output of the following command:

find "EnableAcceptingConnection" "%ProgramFiles(x86)%\NoMachine\etc\node.cfg"

[Tor]

Hi. Did you try to enable desktop sharing by using the link in the bottom-right corner of the client window?
You can find a description here:

https://www.nomachine.com/DT11R00177#3.7.

[Tor]

Hi. Please try to start the player with the --activegrab option, by running the command

/usr/NX/bin/nxplayer --activegrab

If it helps you can either create a link to the player to always add that option, or you can edit the file $HOME/.nx/config/player.cfg and set the configuration key “Enable active keyboard grabbing” to “true”.

[Tor]

Hi. What is the Windows version running on the computer where you try to change shortcuts?
Did you try to register multiple different shortcuts, and none of them work? There is a chance that some key combinations are already used by the Operating System, so NoMachine can’t take over it.

About changing the host resolution, if you want to avoid that behaviour you should be sure to disable the Display option “Resize remote display” and never select the radios “Resize the remote display…” in the Display resolution welcome panel.

[Tor]

Hi. About the credentials saving issue, do you connect to the server through an automatically discovered server item, or did you manually configure the connection by setting the server IP? If you’re not sure open the context menu by right clicking the connection item, and check if the “remove connection” menu entry exists or not.

PS: I’m discussing the connection dropping in the other thread you’ve opened, to better split the topics.

[Tor]

Hi. Does the disconnection occur as soon as you minimize the window, or after some time? Is the window disappearing when you minimize it, or it stays open with an error explaining the disconnection reason? In the latter case, what is the error?

PS: I’m going to ask for details about the username/password problem in your other thread, to better split the topics.

[Tor]

We’ve found a problem with the Magic/Smart Keyboard, the device still reports it as available also when it gets disconnected, so the app behaviour is unexpected. Can you confirm if this could be your case? If it is so, restarting the device when this happens causes the keyboard status to be reset and fixes the NoMachine app issue.
However we didn’t reproduce the pinch gesture problem, could you share additional details? It doesn’t work at all, so pinching in/out is just ignored?

[Tor]

Hi. Do you mind sending whole logs directory where you’ve found that file to forum[at]nomachine[dot]com? We might need also server side logs, but let’s try to grab as much info as possible from the client first. Thanks.

[Tor]

Please, what is the iPadOS version you’re using?

[Tor]

You could contact us at forum[at]nomachine[dot]com if you want to get a binary fixing the issue. We’ve documented it here:

https://www.nomachine.com/TR01S10023

[Tor]

Hi. Can you please send for debugging client side logs (%USERPROFILE%\.nx) and the output of the command xrandr -q executed in a session, after trying to enable the multiple monitors fullscreen? Mail everything to forum[at]nomachine[dot]com. Thanks.

[Tor]

Hi. I’m testing Manjaro 20.2:

– Copy the original .desktop file with cp /usr/share/applications/NoMachine-player-base.desktop ~/Desktop/nomachine-session.desktop
– Change Exec line of new .desktop by adding the option "--session <name>"
– Double click the .desktop file to start the session
– Right click the NoMachine icon in the task bar and select “Pin”

From now on any new nxplayer icon is grouped with the one I’ve pinned in the bar.
Could you share how you’re doing it?

[Author]

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