Tor

[Tor]

Hi Rob.

We’re reporting the error of the OS networking layer. Those errors are very common and users are usually aware of what they mean. We’ve often considered the idea to print user friendly errors, but some of them, like those related to networking, can have a so wide set of reasons that we could give a misleading information, ending by causing more troubles instead of helping to solve them.

We’ll make sure to update our Knowledge Base to explain the error and offer some hints for the troubleshooting.

[Tor]

Due to some new requirements to submit the App to Apple, we may have problems to update the version currently on the store, so releasing the fix in a very short time may not be an option. The next big release, requiring a few more weeks to be ready, is already aligned with new requirements and contains a complete overhaul of keyboard events implementation, so at the moment it is the most viable solution.

[Tor]

Hi. We can confirm the issue, thank you for reporting it. It is documented here:

Single and double quotes no longer work after upgrading to iOS 11
https://www.nomachine.com/TR08O08032

We’ll evaluate if we can release the fix as soon as possible, or include it in the next big release which is a couple of months away.

[Tor]

Hi.
A server configuration may help, but unluckily it is currently not working correctly. You can read about it here and maybe subscribe the Trouble Report to be notified when we’ll release the fix:

https://www.nomachine.com/TR08O08009

While waiting for this fix, if you’ve control over client machines you may pre-configure a connection file and lock it down by setting it as read-only, so credentials will never be stored. Of course the drawback is that also settings changed by users will not be saved.

About console command, you can start a connection with the command nxplayer --session <path to NXS file>. I’m not sure it is what you need, but you may give a try and tell me if it fits your needs.

[Tor]

Hi. What is the server operating system, and the NoMachine version installed on client and server?

[Tor]

Hi. We only did a preliminary analysis on the devices, nevertheless we’re still very interested in supporting them, since Apple is firm in its decision to not bring mouse support on iOS. I’ve added a reference to this post in our implementation request, so we can contact you if we’ll have a beta version for our beloved guinea pigs! 😀

[Tor]

When connecting to computers discovered through the MDNS service, all configurations are stored in a cache and associated to respective servers through a unique ID. In this case there is either a problem with the cache or with the information received from discovered servers. Since we’re not aware of such issue, in order to investigate it we would need to send you a client version collecting more information. Would you like to test it?

[Tor]

Hi. Client logs don’t show anything weird and we’re not aware of similar problems. Could you please collect server side logs (follow the article below), and send them to forum[at]nomachine[dot]com

How to gather debug logs for support requests
https://www.nomachine.com/DT07M00098#1

Thanks.

[Tor]

Hi Craig.
You should check the box “Save this setting in the configuration file” when selecting the session type, and when configuring custom session details. Once the connection file stores that information the client will no longer ask for it.

The --hide option will hide the menu as soon as the client connects to the custom session.

[Tor]

A ‘connection refused’ error is usually raised if there are no services listening on that port, or if a firewall is rejecting the connection. Since you can connect with another client I suppose there is a problem with your tablet reaching the server. Can you maybe use network tools to verify the connection between your tablet and the server?

About importing a connection file, you can do it through iTunes: connect the tablet, enter “File Sharing” section, select the NoMachine icon then “Add…”. Once you’ve uploaded the connection file, you can load it by tapping the Open button in the app.

[Tor]

You can find the ‘Audio’ and ‘Mic in’ items in the session menu, by selecting respectively “Disable audio” and “Disable mic” you can stop audio forwarding from and to the server.

[Tor]

Hi. NoMachine app for tablet only supports landscape mode. The version optimized for smartphones will support also portrait. You may subscribe this Feature Request to be contacted as soon as we’ll release it:

Offering a NoMachine client for Android smartphones
https://www.nomachine.com/FR09L02828

[Tor]

I did do that already… Problem not solved.

Did you do it in a new startup script? Because the one I’ve used yesterday was still not setting correctly the path, although it was doing it correctly for the System NX directory.

[Tor]

Hi. If I’ve understood correctly the problem you’re reproducing, it should be due to the “Personal NX dir” using a relative path. Try to generate the new CFG by setting the “Personal NX dir” to an absolute path pointing to the .nx folder on the portable device.
You can share your new CMD script by sending it to forum[at]nomachine[dot]com, so I can test it if you’ve more troubles.

PS: I’d strongly suggest to ship images with your portable client, without them the interface is quite… ugly. 😀

[Tor]

Thanks for explaining your use case. Can you please confirm you’re launching your remote application by using a NoMachine custom session? Furthermore, what are operating systems where your NoMachine clients are running?

[Author]

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