Tor

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Viewing 15 posts - 361 through 375 (of 625 total)
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  • in reply to: Feature request: assign keyboard keys #16256
    Tor
    Participant

    Hi.
    In order to offer as much modifiers as possible regardless the keyboard being used, the NoMachine app implements an extended keyboard bar. You can see it on top of your virtual keyboard or, if you’re using a physical keyboard, you can open it with three fingers tap or by tapping the Keyboard icon in the side toolbar. In the extended keyboard bar you’ll find Control, Esc, and other useful modifers and keys.

    As for the request to map keyboard modifiers depending from the remote OS, you may be interested in the following Feature Request:

    https://www.nomachine.com/FR10M02977

    in reply to: iOS multitasking not possible #16255
    Tor
    Participant

    Hi. Our application on iPad requires full screen view, it supports only landscape mode and it cannot use auto-layout constraints: for all these reasons it is not eligible to use Slide Over and Split View. We’ll explicitly opt out of those features to avoid to cause issues with the keyboard. Thank you for reporting it. 🙂

    in reply to: Fit client window – does not change resolution? #16124
    Tor
    Participant

    Client window doesn’t change size automatically except in specific cases. You could resize the window at least once while you’re connected to the remote desktop, and check the box “Remember current window size and position” in the disconnection panel (screenshot attached). If you need your window to start at a certain size, add the option --geometry WxH[+X+Y] to the application’s shortcut.

    Attachments:
    in reply to: Fit client window – does not change resolution? #16104
    Tor
    Participant

    I assume you’re connecting to a physical desktop available on the Linux server. As soon as you connect to the remote desktop, a sequence of panels will show some tutorials and allow a quick configuration about display and audio. I’ve attached an image to show the one you must configure: uncheck the “Change the server resolution …” box to avoid to resize the remote desktop. You can then change the size of the client window without fearing to resize the desktop on Linux.

    Attachments:
    in reply to: Mac Player not exiting #16069
    Tor
    Participant

    Hi. In order to be compliant with OS guidelines the player works in a slightly different way on macOS: there are one or more player processes running connections, and a bundle acting as an HUB for all those connections. When you want to close NoMachine on macOS you not only need to close the player process, but also the bundle. The command “open -W -a …” will return the control to the caller only when the process ‘nxdock’ will terminate.

    in reply to: Reverse ssh tunnel error #15721
    Tor
    Participant

    Hi Rob.

    We’re reporting the error of the OS networking layer. Those errors are very common and users are usually aware of what they mean. We’ve often considered the idea to print user friendly errors, but some of them, like those related to networking, can have a so wide set of reasons that we could give a misleading information, ending by causing more troubles instead of helping to solve them.

    We’ll make sure to update our Knowledge Base to explain the error and offer some hints for the troubleshooting.

    in reply to: IOS11 Beta, quote key(s) no longer work #15681
    Tor
    Participant

    Due to some new requirements to submit the App to Apple, we may have problems to update the version currently on the store, so releasing the fix in a very short time may not be an option. The next big release, requiring a few more weeks to be ready, is already aligned with new requirements and contains a complete overhaul of keyboard events implementation, so at the moment it is the most viable solution.

    in reply to: IOS11 Beta, quote key(s) no longer work #15653
    Tor
    Participant

    Hi. We can confirm the issue, thank you for reporting it. It is documented here:

    Single and double quotes no longer work after upgrading to iOS 11
    https://www.nomachine.com/TR08O08032

    We’ll evaluate if we can release the fix as soon as possible, or include it in the next big release which is a couple of months away.

    in reply to: Hide default user name from login page #15480
    Tor
    Participant

    Hi.
    A server configuration may help, but unluckily it is currently not working correctly. You can read about it here and maybe subscribe the Trouble Report to be notified when we’ll release the fix:

    https://www.nomachine.com/TR08O08009

    While waiting for this fix, if you’ve control over client machines you may pre-configure a connection file and lock it down by setting it as read-only, so credentials will never be stored. Of course the drawback is that also settings changed by users will not be saved.

    About console command, you can start a connection with the command nxplayer --session <path to NXS file>. I’m not sure it is what you need, but you may give a try and tell me if it fits your needs.

    Tor
    Participant

    Hi. What is the server operating system, and the NoMachine version installed on client and server?

    in reply to: Ipad Pro mouse support #15375
    Tor
    Participant

    Hi. We only did a preliminary analysis on the devices, nevertheless we’re still very interested in supporting them, since Apple is firm in its decision to not bring mouse support on iOS. I’ve added a reference to this post in our implementation request, so we can contact you if we’ll have a beta version for our beloved guinea pigs! 😀

    in reply to: Connection settings are not being stored #15281
    Tor
    Participant

    When connecting to computers discovered through the MDNS service, all configurations are stored in a cache and associated to respective servers through a unique ID. In this case there is either a problem with the cache or with the information received from discovered servers. Since we’re not aware of such issue, in order to investigate it we would need to send you a client version collecting more information. Would you like to test it?

    in reply to: Opening/creating virtual desktop hanging #15280
    Tor
    Participant

    Hi. Client logs don’t show anything weird and we’re not aware of similar problems. Could you please collect server side logs (follow the article below), and send them to forum[at]nomachine[dot]com

    How to gather debug logs for support requests
    https://www.nomachine.com/DT07M00098#1

    Thanks.

    Tor
    Participant

    Hi Craig.
    You should check the box “Save this setting in the configuration file” when selecting the session type, and when configuring custom session details. Once the connection file stores that information the client will no longer ask for it.

    The --hide option will hide the menu as soon as the client connects to the custom session.

    in reply to: Error 61: NoMachine on iOS #15144
    Tor
    Participant

    A ‘connection refused’ error is usually raised if there are no services listening on that port, or if a firewall is rejecting the connection. Since you can connect with another client I suppose there is a problem with your tablet reaching the server. Can you maybe use network tools to verify the connection between your tablet and the server?

    About importing a connection file, you can do it through iTunes: connect the tablet, enter “File Sharing” section, select the NoMachine icon then “Add…”. Once you’ve uploaded the connection file, you can load it by tapping the Open button in the app.

Viewing 15 posts - 361 through 375 (of 625 total)