Tor

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Viewing 15 posts - 376 through 390 (of 625 total)
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  • in reply to: Configure connection device forwarding #15138
    Tor
    Participant

    You can find the ‘Audio’ and ‘Mic in’ items in the session menu, by selecting respectively “Disable audio” and “Disable mic” you can stop audio forwarding from and to the server.

    in reply to: Android client – portrait view? #14983
    Tor
    Participant

    Hi. NoMachine app for tablet only supports landscape mode. The version optimized for smartphones will support also portrait. You may subscribe this Feature Request to be contacted as soon as we’ll release it:

    Offering a NoMachine client for Android smartphones
    https://www.nomachine.com/FR09L02828

    Tor
    Participant

    I did do that already… Problem not solved.

    Did you do it in a new startup script? Because the one I’ve used yesterday was still not setting correctly the path, although it was doing it correctly for the System NX directory.

    Tor
    Participant

    Hi. If I’ve understood correctly the problem you’re reproducing, it should be due to the “Personal NX dir” using a relative path. Try to generate the new CFG by setting the “Personal NX dir” to an absolute path pointing to the .nx folder on the portable device.
    You can share your new CMD script by sending it to forum[at]nomachine[dot]com, so I can test it if you’ve more troubles.

    PS: I’d strongly suggest to ship images with your portable client, without them the interface is quite… ugly. 😀

    in reply to: Window without borders #14828
    Tor
    Participant

    Thanks for explaining your use case. Can you please confirm you’re launching your remote application by using a NoMachine custom session? Furthermore, what are operating systems where your NoMachine clients are running?

    in reply to: Grab keyboard shortcuts does only work temporarily #14827
    Tor
    Participant

    Hi. We didn’t find conditions causing such an issue, global shortcuts are totally catched by the client when it has the focus, so we need more information to try understand what is happening.

    • Let’s assume we define “client” the machine where NoMachine client is running, and “server” the machine where you connect with NoMachine, can you please explain the following sentence: “NoMachine switches the program on the server instead doing so on the client”. That sentence is the normal behaviour when grabbing keyboard is enabled, so there is something I’m still missing in your description.
    • Do you work physically on the iMac where NoMachine client runs, or do you connect remotely to it?
    • Did you notice if the problem occurs immediately after you switch locally to NoMachine client? e.g. you’re working on application A, then you switch to NoMachine client with Cmd + Tab and start doing Cmd + Tab to switch apps in the remote desktop.

    Thanks.

    Tor
    Participant

    This message is just to tell you that we’re still investigating the issue, we didn’t reproduce it so far so we’re analyzing possible problems. We may need to send you a debugging version, would you like to help us by running it?

    in reply to: Ctrl combinations ignored #14819
    Tor
    Participant

    Hi. It is not currently possible, but we’ll add it in future. Please subscribe the following Feature Request to be notified when we’ll release it:

    Adding a new key in player.cfg to toggle ‘activegrab’ option
    https://www.nomachine.com/FR05O03411

    Tor
    Participant

    If you answer to my questions with questions we’ll not go far. 🙂 I’ve asked to check the “cache” subfolder, not only “.nx”. Also logs I’ve asked here can be helpful to understand what is happening, assuming there are no interferences (like something deleting the NoMachine cache, just to say).

    Tor
    Participant

    I’m saying, that it is only randomly going to the remote desktop! In 80 percent it is still controlling the server side OS and does not get to the remote desktop!

    Server side OS and remote desktop are the same thing. This is probably the reason why I don’t get what you mean. Are you maybe running NoMachine client remotely in another remote desktop solution?

    By the way, so far attempts to reproduce issues with keyboard grabbing in our labs were unsuccessful. Maybe there is a 3rd party software interfering with NoMachine client, or there is a particular condition causing the misbehaviour.
    We’ll need more information to run a deeper investigation, so please answer to the following questions:

    • Is the issue occurring when switching any application, or only some particular applications?
    • Do you’ve a single NoMachine client running, or multiple instances?
    • Do you’ve 3rd party tools that may affect user input?
    • Are you switching applications on different Spaces or Monitors?

    Additionally it would be great if you could show the keyboard viewer (from Language OS X settings) and reproduce the issue while recording a video (for example with Quicktime Player).

    Tor
    Participant

    From your client configuration file I see you’re probably using MDNS discovered servers, which confirms the reason why you don’t find files in Documents/NoMachine where only static connections are saved (connections that you’ve created with the wizard).
    Settings for MDNS servers are stored in a cache, and they’re valid until the server doesn’t change its identity, like for example when NoMachine is uninstalled and installed again. You may pay attention to that to confirm if it occurs in that condition.
    The other possibility is that the cache folder has bad permissions. Open Terminal and use the following command:

    ls -ld $HOME/.nx/cache

    Tor
    Participant

    Can you please send by e-mail also a screenshot of Folders tab from NoMachine Preferences?

    Tor
    Participant

    Could you please send your client logs to verify if there is something wrong? Connect to your remote desktop and while the client is running open Finder, press Shift + Command + G, write “.nx” in the appearing dialog. Select the folder “config” and all folders with prefix “R-“, right click and select “Compress items”, then send the created archive to forum[at]nomachine[dot]com.

    in reply to: How to stop automatic scolling #14711
    Tor
    Participant

    Open Finder, press Shift + Command + H to enter your home directory, press Shift + Command + G and in the dialog write “.nx” (without quotes).

    Tor
    Participant

    Hi. You’re saying that when the grabbing keyboard option is enabled, the Cmd + Tab option goes to the remote desktop. This is exactly what the option is supposed to do. Can you please confirm the problem to be sure we’re talking about the same thing? 🙂
    Also, for the investigation it is extremely important to know name and version of operating systems of client and server. Thanks.

Viewing 15 posts - 376 through 390 (of 625 total)