Tor

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Viewing 15 posts - 406 through 420 (of 661 total)
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  • Tor
    Participant

    Hi. What is the server operating system, and the NoMachine version installed on client and server?

    in reply to: Ipad Pro mouse support #15375
    Tor
    Participant

    Hi. We only did a preliminary analysis on the devices, nevertheless we’re still very interested in supporting them, since Apple is firm in its decision to not bring mouse support on iOS. I’ve added a reference to this post in our implementation request, so we can contact you if we’ll have a beta version for our beloved guinea pigs! 😀

    in reply to: Connection settings are not being stored #15281
    Tor
    Participant

    When connecting to computers discovered through the MDNS service, all configurations are stored in a cache and associated to respective servers through a unique ID. In this case there is either a problem with the cache or with the information received from discovered servers. Since we’re not aware of such issue, in order to investigate it we would need to send you a client version collecting more information. Would you like to test it?

    in reply to: Opening/creating virtual desktop hanging #15280
    Tor
    Participant

    Hi. Client logs don’t show anything weird and we’re not aware of similar problems. Could you please collect server side logs (follow the article below), and send them to forum[at]nomachine[dot]com

    How to gather debug logs for support requests
    https://www.nomachine.com/DT07M00098#1

    Thanks.

    Tor
    Participant

    Hi Craig.
    You should check the box “Save this setting in the configuration file” when selecting the session type, and when configuring custom session details. Once the connection file stores that information the client will no longer ask for it.

    The --hide option will hide the menu as soon as the client connects to the custom session.

    in reply to: Error 61: NoMachine on iOS #15144
    Tor
    Participant

    A ‘connection refused’ error is usually raised if there are no services listening on that port, or if a firewall is rejecting the connection. Since you can connect with another client I suppose there is a problem with your tablet reaching the server. Can you maybe use network tools to verify the connection between your tablet and the server?

    About importing a connection file, you can do it through iTunes: connect the tablet, enter “File Sharing” section, select the NoMachine icon then “Add…”. Once you’ve uploaded the connection file, you can load it by tapping the Open button in the app.

    in reply to: Configure connection device forwarding #15138
    Tor
    Participant

    You can find the ‘Audio’ and ‘Mic in’ items in the session menu, by selecting respectively “Disable audio” and “Disable mic” you can stop audio forwarding from and to the server.

    in reply to: Android client – portrait view? #14983
    Tor
    Participant

    Hi. NoMachine app for tablet only supports landscape mode. The version optimized for smartphones will support also portrait. You may subscribe this Feature Request to be contacted as soon as we’ll release it:

    Offering a NoMachine client for Android smartphones
    https://www.nomachine.com/FR09L02828

    Tor
    Participant

    I did do that already… Problem not solved.

    Did you do it in a new startup script? Because the one I’ve used yesterday was still not setting correctly the path, although it was doing it correctly for the System NX directory.

    Tor
    Participant

    Hi. If I’ve understood correctly the problem you’re reproducing, it should be due to the “Personal NX dir” using a relative path. Try to generate the new CFG by setting the “Personal NX dir” to an absolute path pointing to the .nx folder on the portable device.
    You can share your new CMD script by sending it to forum[at]nomachine[dot]com, so I can test it if you’ve more troubles.

    PS: I’d strongly suggest to ship images with your portable client, without them the interface is quite… ugly. 😀

    in reply to: Window without borders #14828
    Tor
    Participant

    Thanks for explaining your use case. Can you please confirm you’re launching your remote application by using a NoMachine custom session? Furthermore, what are operating systems where your NoMachine clients are running?

    in reply to: Grab keyboard shortcuts does only work temporarily #14827
    Tor
    Participant

    Hi. We didn’t find conditions causing such an issue, global shortcuts are totally catched by the client when it has the focus, so we need more information to try understand what is happening.

    • Let’s assume we define “client” the machine where NoMachine client is running, and “server” the machine where you connect with NoMachine, can you please explain the following sentence: “NoMachine switches the program on the server instead doing so on the client”. That sentence is the normal behaviour when grabbing keyboard is enabled, so there is something I’m still missing in your description.
    • Do you work physically on the iMac where NoMachine client runs, or do you connect remotely to it?
    • Did you notice if the problem occurs immediately after you switch locally to NoMachine client? e.g. you’re working on application A, then you switch to NoMachine client with Cmd + Tab and start doing Cmd + Tab to switch apps in the remote desktop.

    Thanks.

    Tor
    Participant

    This message is just to tell you that we’re still investigating the issue, we didn’t reproduce it so far so we’re analyzing possible problems. We may need to send you a debugging version, would you like to help us by running it?

    in reply to: Ctrl combinations ignored #14819
    Tor
    Participant

    Hi. It is not currently possible, but we’ll add it in future. Please subscribe the following Feature Request to be notified when we’ll release it:

    Adding a new key in player.cfg to toggle ‘activegrab’ option
    https://www.nomachine.com/FR05O03411

    Tor
    Participant

    If you answer to my questions with questions we’ll not go far. 🙂 I’ve asked to check the “cache” subfolder, not only “.nx”. Also logs I’ve asked here can be helpful to understand what is happening, assuming there are no interferences (like something deleting the NoMachine cache, just to say).

Viewing 15 posts - 406 through 420 (of 661 total)