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It’s difficult to say without seeing server-side logs. Please follow the instructions in this article https://www.nomachine.com/DT10O00162 and submit everything to forum[at]nomachine[dot]com.
It’s a known issue, see here please https://www.nomachine.com/TR12R10001 and sign up to receive a notification when it’s fixed (next maintenance release).
I looked at the second screenshot that you have in your long list of images. I can’t copy it here because it contains sensitive data so you would be better to remove it IMHO. However, if I look in your “Stato del Server” where it says “usa un IP dalla list….” it’s the last one in the list, and it begins with 10.
Failing that, I don’t know what else to suggest other than wait for NoMachine Network.
Your connection time out details have been removed and added as an attachment to avoid having long amounts of cfg and files content in the thread 😉
If you’re having problems attaching simple txt files or the files are big, please send direct to forum[at]nomachine[dot]com. Make sure you use the title of the topic as the subject of your email. Thanks!
More about the ‘nx’ user is available here:
Are you using the correct IP address to connect because everything looks fine in your configuration.
The IP to use is the one that starts 10.175.xx.xxx (checking the first image in the long list of items you posted).
Everything seems correct in the router set-up. Are you using the computer’s external IP address to create the connection?
If it still doesn’t work, I don’t know what else to suggest other than to wait for NoMachine Network when all this advanced configuration won’t be necessary.
We received them but they didn’t reveal anything out-of-the-ordinary. Can you send us the nxdb file?
– reproduce problem
– shutdown NoMachine if possible
– copy nxdb file and send to us directly to forum[at]nomachine[dot]comif shutdown is not possible
– reproduce problem
– runsudo /etc/NX/nxserver --redis cmd save
– copy nxdb file and send to usoops sorry @hpb, my question was for @John_miffy 😉
Hi, you have two choices basically. You can either uninstall and remove all traces of the product and reinstall or you can write to our sales team and ask for an extension 🙂
One thing though, you say you were evaluating Terminal Server but are interested in purchasing Enterprise Terminal Server. These are two separate products. The former is for a single server set-up; the latter offers multi-node support, so you would need to add on Terminal Server Nodes in order to create your load-balanced set-up.
Hi,
we have just recently made some changes to our roadmap which affect the FR that you linked. Please check it again and proceed to the new link that is provided in the dismissed FR. It is definitely planned and its current target is version 7.
Please check that you have the screen recording permissions set like in the screenshot.
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Update: images received from user.
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