Britgirl

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Viewing 15 posts - 1 through 15 (of 5,071 total)
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  • in reply to: BT Adapter offline after installing NoMachine #52380
    Britgirl
    Keymaster

    It could be related to the NoMachine USB drivers. Please disable them using the instructions here
    https://kb.nomachine.com/AR12O00955.

    Does that help?

    Britgirl
    Keymaster

    DefaultDesktopCommand "/usr/bin/startxfce4" works for us.

    You could be having issues with dbus. Try this instead:

    DefaultDesktopCommand "/usr/bin/dbus-launch --exit-with-session /usr/bin/startxfce4"

    in reply to: Debian 12 connection time out after 1st connection #52378
    Britgirl
    Keymaster

    Hi, we need to see the logs from the host you are connecting to. Use the automatic procedure here: https://kb.nomachine.com/DT07S00243. Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    in reply to: Client screen not refresh on mint 22.1 #52362
    Britgirl
    Keymaster

    The logs were not from the server unfortunately which is what we need in this case.

    First, please try disabling hardware decoding on the computer you are connecting from when you encounter this issue. The instructions on how to do that are here: https://kb.nomachine.com/AR07U01202 but I will paste them here for convenience.

    Exit the Player by going to the !M icon in the system tray and selecting “Quit NoMachine player”.

    Edit the player.cfg file in the user’s home on the client side.

    This file is:
    $HOME/.nx/config/player.cfg on Linux and macOS and %USERPROFILE%\.nx\config\player.cfg on Windows.

    Edit the “Enable hardware accelerated decoding” key and set the value to ‘disabled’.

    For example:

    <option key="Enable hardware accelerated decoding" value="disabled" />

    Then open NoMachine again and connect to the problematic Linux host. Is there any change?

    If that does not help, then we will require the full logs from the problematic server side with debug enabled. If I’ve understand you correctly, this is the Linux Mint 21.3 host.  You can extract them using the automatic procedure here: https://kb.nomachine.com/DT07S00243. Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    in reply to: Space-bar holding doesn’t work in Yt #52361
    Britgirl
    Keymaster

    Strange, the workaround works for us using Brave. – xset r off must be set locally on the side you are connecting from, not inside the session.

    Britgirl
    Keymaster

    Hi, in the logs you provided there were no agent logs which would have been useful.

    Please enable debug level using the automatic procedure before reproducing the issue and gathering a new full set of logs. Instructions on how to do this are available here: https://kb.nomachine.com/DT07S00243

    The nx* log entries in the syslog would also be useful. There were no *nx entries in the journalctl you attached.

    journalctl -b -0 | grep -i "nxserver\|nxnode\|nxwebplayer" > journalctl.extract

    or:

    
    grep "nxserver\|nxnode\|nxwebplayer" /var/log/SYSLOGFILE > syslog.extract

    where SYSLOGFILE is the system log file.

    Send everything to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email.

    in reply to: Colours shifted #52356
    Britgirl
    Keymaster

    Rhapsody, please check your email inbox.

    in reply to: I need video streaming for more than 30 pc #52355
    Britgirl
    Keymaster

    just to clarify, by installing one Enterprise Desktop on a host, unlimited connections can connect to its physical display. Purchasing a pack of ED gives you 10 subscriptions, one subscription per machine you want to access. Unlimited connections to each of the ED hosts.

    We don’t provide an SDK to do what you are describing. What you could try is to explore the OS and framework API to look for a way to grab windows content and paint it on your application, maybe?

    in reply to: NoMachine does not work if the Mac is encrypted #52348
    Britgirl
    Keymaster

    In theory you should be able to connect because you stated that you are actually logged in. If you had locked it and logged out, it would be impossible to connect. What is the error (or errors) you are seeing by NoMachine when you try to connect?

    Also logs from both machines would be useful. You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243 and gather the logs. Please submit them to forum[at]nomachine[dot]com.

    in reply to: Inverse connection and node public key #52344
    Britgirl
    Keymaster

    The key is used only to authenticate the node host, so that ECS is sure a connection is incoming from an authorized host. The encryption key is negotiated between client and server as part of initial SSL/SSH handshake.

    in reply to: Colours shifted #52325
    Britgirl
    Keymaster

    Hi, apologies for not following up. We are preparing a new library based on 8.16 that is why we have not sent you the test library mentioned in my earlier post.

    in reply to: NoMachine does not work if the Mac is encrypted #52324
    Britgirl
    Keymaster

    Hi, what is being encrypted exactly and using which tool?

    in reply to: Blurred colored fonts #52305
    Britgirl
    Keymaster

    Hi, are you running a virtual desktop session?

    Is there any difference if you change the Quality slider in Display (ctrl-alt-0 > Display > Change settings)?

    Logs would be useful. Please submit from both player and server hosts. You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243

    Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    in reply to: Client screen not refresh on mint 22.1 #52303
    Britgirl
    Keymaster

    Forgot to ask, please also tell us if either of your Linux systems are running in a VM.

    in reply to: Client screen not refresh on mint 22.1 #52302
    Britgirl
    Keymaster

    This has been reported a couple of times but we have never been able to reproduce it. It could be that your xorg is crashing. You should send us the full logs (debug enabled) as per the instructions here:

    https://kb.nomachine.com/DT07S00243

    Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

Viewing 15 posts - 1 through 15 (of 5,071 total)