Forum Replies Created
-
AuthorPosts
-
Britgirl
KeymasterWhat you sent us is from the player side.
192 192 2025-07-12 18:56:21 028.117 ClientSession: Failing reason is ‘No route to the network or to the host ‘172.xx.x.xxx’ was found. The issue could either be caused by a wrong server address or by a networking problem. Please verify your connection and try again.’.
On the server host you want to connect to (172.xx.x.xxx), go to the settings>server>security and set debug level 9, restart, reproduce and click take logs.
Britgirl
KeymasterPlease update to NoMachine 9, since the TR I linked in my previous post is now solved. If you still encounter the problem on v9, a new topic can be submitted. Thanks!
Britgirl
KeymasterCan we see the logs from the server side machine? Go to Settings > Server > Security, set log level to 9, reproduce the problem, then “take logs “. For full instructions see this document: https://kb.nomachine.com/DT08U00298. Send us the complete file, you can either attach here or send directly to forum[at]nomachine[dot]com, making sure to reference the title of the topic as the subject of your email.
Britgirl
Keymaster“I don’t even know what “an MDNS connection is” – Sorry, I was asking how you are connecting, i.e are you creating a connection or are you clicking the machine icon (pipe icon) to connect.
In any case, we still need logs with debug enabled on the server because the problem you have now is different to the original “connection reset” error. Please send the server logs and the player logs as described in the document I linked previously.
July 16, 2025 at 12:15 in reply to: NoMachine session freezing and restarting on Debian GNU/Linux 12 (bookworm) #53766Britgirl
KeymasterThe output shows that the drivers are causing Xorg to crash and not NoMachine.
Britgirl
KeymasterWhat is the best practice to add nodes created in inverse mode to nodes group “ndgr_XYZ” ?
The best practice is to use node commands on machine with installed CS
This local admin can’t create nodes group on ECS, managed by a dedicated admin, can he ?
The admin who is managing nodes of ECS cannot manage ECS groups.
Should only these 2 commands be used by ECS admin to addd nodes to nodes group ?
Yes
It is mandatory to use node_UUID ?
You can choose between uuid and node-name. When you manage nodes which are accessible from ECS you can also use ip:port. In your case nodes are behind firewall so you can only use uuid/node-name.
Britgirl
KeymasterHi mckaygerhard, we checked the code fragment he proposed, but there wasn’t any change. Can we ask you to submit logs? In Settings > Server > Security, set log level to 9 and restart the server. Reproduce the issue and then go back to the settings and click Take logs. Submit the file here or send directly to forum[at]nomachine[dot]com. Thanks!
Britgirl
KeymasterWe have opened a Trouble Report which you can monitor here: https://kb.nomachine.com/TR07W11459. Although your issue is a black screen, it’s caused by the same bug.
July 16, 2025 at 11:15 in reply to: Minimized NoMachine session windows always open at reconnection? #53762Britgirl
KeymasterYour request is certainly a reasonable one though, so we’ll see how we can improve this aspect
Please use the following link to monitor the fix: https://kb.nomachine.com/TR07W11471.
Britgirl
KeymasterWe have opened a Trouble Report for this issue, please use the following link to monitor its status: https://kb.nomachine.com/TR07W11470.
Britgirl
KeymasterYou say it’s on the same LAN, so are you using an MDNS connection (a NoMachine host broadcast on LAN) ?
Can we see the logs from the Raspberry server? Go to Settings > Server > Security, set log level to 9, reproduce the problem, then “take logs “. For full instructions see this document: https://kb.nomachine.com/DT08U00298. Send us the complete file, you can either attach here or send directly to forum[at]nomachine[dot]com, making sure to reference the title of the topic as the subject of your email.
Britgirl
KeymasterThis is the Trouble Report which you can monitor: https://kb.nomachine.com/TR05W11324.
July 16, 2025 at 10:14 in reply to: CTRL ALT combination not forwarded to Ubuntu machine – Intellij IDEA #53758Britgirl
KeymasterThe issue looks like this Trouble Report, currently open: https://kb.nomachine.com/TR08R09811. Please use that link to monitor its status.
Britgirl
KeymasterThe Trouble Report was solved in the following software update: https://kb.nomachine.com/SU05W00266. Please update to NoMachine 9 if you’ve not done so already. Thanks.
Britgirl
KeymasterHello,
To help us diagnose the issue, could you please run the following commands on your system and send us the resulting output files?
systemctl –user status pulseaudio.* pipewire.* pipewire-pulse.* > systemctl_status.txt
pactl info > pactl_info.txt
pactl list sinks > pactl_sinks.txt
pactl list sources > pactl_sources.txtOnce you have these files, please compress them into a single archive (for example, audio_logs.zip) and attach it to your next message.
Thank you for your help—this information will allow us to investigate the problem more effectively.
-
AuthorPosts