Britgirl

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Viewing 15 posts - 16 through 30 (of 5,073 total)
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  • in reply to: Client screen not refresh on mint 22.1 #52303
    Britgirl
    Keymaster

    Forgot to ask, please also tell us if either of your Linux systems are running in a VM.

    in reply to: Client screen not refresh on mint 22.1 #52302
    Britgirl
    Keymaster

    This has been reported a couple of times but we have never been able to reproduce it. It could be that your xorg is crashing. You should send us the full logs (debug enabled) as per the instructions here:

    https://kb.nomachine.com/DT07S00243

    Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    in reply to: Debian 12 connection time out after 1st connection #52300
    Britgirl
    Keymaster

    Did you already see our article about headless Linux hosts?

    Connecting to Linux headless machines with NoMachine
    https://kb.nomachine.com/AR03P00973

    sudo init 3
    
    sudo /etc/NX/nxserver --restart

     

    in reply to: Space-bar holding doesn’t work in Yt #52296
    Britgirl
    Keymaster

    Thanks for reporting. We’ve reproduced it and confirm that disabling the autorepeat using # xset r off in a local terminal should fix it.

    in reply to: License file broadcast #52285
    Britgirl
    Keymaster

    I forgot to mention that you can also use a third party tool such as ansible.

    in reply to: License file broadcast #52284
    Britgirl
    Keymaster

    What you can do is use the Server admin tool (https://www.nomachine.com/server-admin)  to access your node servers and upload the license files.

    Otherwise you can automate the procedure by means of a bash script which executes the appropriate command for each node.

    On Linux and macOS:

    
    sudo /etc/NXnxserver --subscriptionset [--target ]

    On Windows:

    
    cd C:\Program files (x86)\NoMachine\bin\
    nxserver --subscriptionset [--target ]

    Subscriptions are by default 1 year. Of course, we also provide for multiple years, please contact our Sales Department.
    https://www.nomachine.com/AR03D00367

    With the release of version 9, licenses will become “online” so that you install once and don’t have to update each license file after the expiry. The validity of the license will be checked by our licensing server.

    in reply to: Static address for both sharing network services? #52280
    Britgirl
    Keymaster

    Hi,

    developers have been busy with NoMachine Network which has had priority and is planned for the upcoming NoMachine 9.  Your request was indeed added as a Feature Request for the roadmap post version 9. Which specific version we can’t say, but once version 9.0 has been released, developers will be able to start work on implementing the enhancements we have planned for 9.x.

    Britgirl
    Keymaster

    Hi, are you still experiencing the issue or did reinstall of NoMachine solve it?

    in reply to: Black screen on 8.16 #52257
    Britgirl
    Keymaster

    Are you able to send us the full logs so we can check them? You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243.  Submit logs from both server and player machines.

    Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    in reply to: Audio not muted on Ubuntu server (NoMachine 8.16.1) #52256
    Britgirl
    Keymaster

    Hi, about the attachment rules, generally it’s possible to attach a txt file. There could be a character which is causing it to be intercepted, so yes, in that case it’s advisable to zip it. Thanks for your understanding.

    in reply to: I need video streaming for more than 30 pc #52244
    Britgirl
    Keymaster

    Hi, I assume you would like your users to connect to 30+ Windows hosts. If we can assume a commercial environment, you would need Enterprise Desktop installed on each of those Windows machines. Convenient Enterprise Desktop Packs are available, each pack contains 10 subscriptions. More about this is here: https://www.nomachine.com/product&p=NoMachine%20Enterprise%20Desktop.

    The NoMachine model works in the following way: you purchase a subscription annually. You need to renew it in order to keep the functionality and continue allowing users to remotely access those machines. The alternative is to install the free version on your Windows host, however, the free edition is for non-commercial use.

    What is the difference between NoMachine Free Edition and NoMachine Enterprise Desktop?
    https://kb.nomachine.com/AR07L00808

    Information about your subscription and renewing:
    https://kb.nomachine.com/AR03D00365
    https://kb.nomachine.com/AR10K00711

    Do you have an sdk so I can integrate with my application

    Please provide more details about how you would like to integrate NoMachine with your application.

    Britgirl
    Keymaster

    We’ve not been able to reproduce this behaviour. Are you sure there are no other factors influencing the missing screen lock? Is it affecting just your computer or other Win11 computers?

    Britgirl
    Keymaster

    You should have received an email with a new link.

    in reply to: Same RSA keys pair for many nodes? #52225
    Britgirl
    Keymaster

    You can use the same keypair, one public key is placed on the ECS host. If you do that, you will need to run --serveradd on each node, and then accept the fingerprint of the ECS when prompted.  If you need further assistance setting up your ECS and node infrastructure, please contact us directly and one of our technicians will assist you.

    Britgirl
    Keymaster

    Hi Brian, just a quick update, the logs you submitted were useful but we need to debug deeper. We are preparing a new debug package and will send it soon.

Viewing 15 posts - 16 through 30 (of 5,073 total)