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Hi, sorry for the delay in coming back to you. Logs confirmed that the issue is related to a Trouble Report already open https://www.nomachine.com/TR05V11141 and which will be fixed in the next software update. The workaround is to set
WaylandModes drm,egl,compositorin the NoMachine node.cfg file on the server.The debug package needs to be prepared specifically. When it’s ready, you’ll receive an email with a download link. Thanks for your patience so far 🙂
Additional debug logs (https://kb.nomachine.com/DT07S00243) are required of the Wayland session to be able to proceed. Please follow these steps:
1. select Gnome Wayland on login window and login to desktop (on server)
2. wait until the server is screen locked so that the problematic situation is present to reproduce
3. try to connect to server while it’s screen locked
4. confirm that problem still exists (nxplayer screen should output error that connection failed)
5. login to server via ssh by command line from client machine and run this command:
gdbus call --session --dest org.gnome.Mutter.DisplayConfig --object-path /org/gnome/Mutter/DisplayConfig --method org.gnome.Mutter.DisplayConfig.GetCurrentState
6. provide the output from step 5 and server-side logs.Thanks for your patience. We were able to reproduce your same issue eventually. There are improvements to be made to USB forwarding of android devices which have USB debugging enabled in general and developers are now working on that. It’s likely that future v9.x releases will include these improvements.
The logs show
9864 9864 2025-03-05 21:29:16 414.897 NXSERVER WARNING! Process ‘/usr/NX/bin/nxexec –node –user nomachine –priority realtime –mode 0 –pid 49’ with pid ‘10026/10026’ finished with exit code 1 after 0,009 seconds.This means that the correct privileges are not set.
Did you already follow the instructions in our document for installing on Docker? https://kb.nomachine.com/DT07S00242. We recently updated it.
The logs you forwarded were not sufficient. Can you enable debug on the server-side, reproduce and extract them using the instructions here: https://kb.nomachine.com/DT07S00243. Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!
We are unable to reproduce the problem you have with NX sessions. Note that the option we offer only hides the identity of an unknown server. If you connect to the same server but the identity changes, it is a mismatch that is shown to you for security reasons. It is the same for SSH sessions. So it is better to check the player logs from NX connection and then a set for the SSH connection. You can submit them here, thanks!
Hello, it would be useful to know (the same questions as the other topic):
In which way did you uninstall NoMachine:
1) moved NoMachine.app to trash bin?
2) removed /Applications/NoMachine.app dir from terminal?
3) removed /Applications/NoMachine.app dir from SSH session?Did you see message boxes requesting password and administrative privileges for NoMachine Uninstall?
https://forum.nomachine.com/wp-content/uploads/2024/02/PasswordNoMachineUninstall.png
https://forum.nomachine.com/wp-content/uploads/2024/02/AllowNoMachineUninstall.pngDo you still have /Library/Application Support/NoMachine/var/log. If yes, could you pack the dir and send to forum[at]nomachine[dot]com?
Could you send also output from commands:
which bashls -l /bin/bashid nxPlease check the correct way to uninstall NoMachine in the following article in our KB:
How to uninstall NoMachine on Mac
https://kb.nomachine.com/AR12K00767Hi, yes, the NoMachine Terminal Server suite is one of 3 families that we offer. To find our more, you can use the menu of our website by selecting Terminal Server Products. Here is the direct link: https://www.nomachine.com/terminal-server-family. You could try the Workstation to start off with. All Enterprise products are available as evaluation software, no registration required, so feel free to download and try.
We have updated the article to point to the Enterprise section of the website so users can find the products easily.
Hi, we got your new logs, thank you. It doesn’t seem to be an issue that is caused by NoMachine itself, but from your system. It would be helpful to see a journalctl file from the same time as the nxserver logs. This would help us to identify what is causing the NoMachine agent to crash.
Hi,
when you say “soft rendering” which option in the server panel are you referring to? Did you disable “hardware encoding” or “acceleration for display processing”?
You mentioned getting a blank screen. Is the screen completely black?
Can you send us server side logs gathered when reproducing the problem? Please enable debug, reproduce the problem, then extract them using the instructions here: https://kb.nomachine.com/DT07S00243
You can submit them here to send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!
Hi, that other problem is indeed specific to a macOS, it’s related to a macOS windowing feature 🙂 On Linux Mint it’s strange because it’s one of the more popular amongst our users and we test regularly and we aren’t aware of a similar issue.
Thanks for the environment details. Whilst we investigate your issue, can you send us the complete set of logs? From both server and player machines, with debug enabled on the server? The instructions to get both are here: https://kb.nomachine.com/DT07S00243
Send them to forum[at]nomachine[dot]com (or attach here). Please use the title of this topic as the subject of your email. Thanks!
Hi, further investigation shows that the problem is within Xwayland which does not transfer the clipboard, specifically when no X11 app has the focus. If there is an X11 app open and it has the focus, there is no issue with clipboard.
