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December 18, 2025 at 12:39 in reply to: CachyOS/KDE/Wayland/9.2.18-1 – Installing makes AMD iGPU go into software mode? #55106
BritgirlKeymasterJesse, we confirm that your are experiencing the same bug as reported here: https://kb.nomachine.com/TR11W11619
The next maintenance will include the fix, so watch out for the 9.3 release.
BritgirlKeymasterCan you also send us the client side logs whilst your connected to the remote desktop? Start the session, open the session menu (Ctrl-Alt-0) > Connection info. Save the file. You can submit it here or send to forum[at]nomachine[dot]com. Please use the title of this topic if you choose the latter option. Thanks!
BritgirlKeymasterHi, there was no attachment showing the settings.
BritgirlKeymasterTry setting the view to 1:1 (viewport) in Display settings of NoMachine. You can also find more information about scaling options in NoMachine here: https://kb.nomachine.com/AR02M00835.
BritgirlKeymasterJust a quick follow up. We have added your steps to our internal notes for the investigation.
BritgirlKeymasterGood to know everything’s working 🙂
BritgirlKeymasterHi, your using a 9.1 server and a fix for the crash is already in version 9.2. However, in your case that crash is happening because of the following bug for which we have a Trouble Report already open: https://www.nomachine.com/TR10W11586. A fix for that issue is planned for the next maintenance release.
BritgirlKeymasterNow it’s clearer, we previously understood that a connection from your Windows client failed to connect as well. Take a look at the following https://kb.nomachine.com/AR06U01201 which explains how multi-monitors currently works in NoMachine.
Did you already try the following (they are the same steps as the other article you linked)?
– Open the NoMachine menu panel inside the session (ctrl+alt+0 or click on the page peel in the upper right corner of the window)
– Click on ‘Display’
– Click on ‘Resize remote display’ then on ‘Fullscreen on all monitors’It’s important that Resize is enabled, then on Fullscreen on all monitors. Can you show us a screenshot of the Display settings maybe?
There is also a Trouble Report open https://kb.nomachine.com/TR03U10791. When the X11 vector graphics mode is disabled, multiple monitors of the client are not treated as separate monitors. We are not sure if this is your case, but please check this setting in the ‘Server settings’ -> ‘Performance’ on the Linux host.
BritgirlKeymasterHi, if you are unable to connect, can you show the error message you see? A screenshot will suffice. Can you describe the problem with multi-monitors, what is not working exactly?
Logs from both client and server machines would also be useful. You can extract them using the instructions here: https://kb.nomachine.com/DT08U00298#1.1.
Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!
BritgirlKeymasterThis is a duplicate of https://forum.nomachine.com/topic/very-small-application-font-size-on-fedora-43.
December 15, 2025 at 12:36 in reply to: Switching the view between multi-monitors in version 9 #55078
BritgirlKeymasterHi JayMac, we can send you a debug library with instructions on how to gather the logs.
BritgirlKeymasterPlease try again. We have checked our download servers and everything is working correctly.
December 12, 2025 at 19:11 in reply to: VLC player stops working after installing NoMachine_9.2.18 #55064
BritgirlKeymasterHi, there is a Trouble Report documenting the issue here and it includes a workaround as well which you can use: https://kb.nomachine.com/TR11W11619. The fix is already lined up for the next maintenance release.
BritgirlKeymasterHi, seeing the logs would be useful from the server machine you are connecting to.
Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!
The instructions are here: https://kb.nomachine.com/DT08U00298#1.1
December 9, 2025 at 19:01 in reply to: CachyOS/KDE/Wayland/9.2.18-1 – Installing makes AMD iGPU go into software mode? #55046
BritgirlKeymasterGot the logs, thanks Jesse. We’ll be taking a look and will let you know soon. Good to know the workaround temporarily solves the issue!
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