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Britgirl
KeymasterThe attachments you sent were from the client-side computer, we need them from the server-side (the machine you are connecting to).
February 11, 2021 at 10:01 in reply to: NoMachine time lag after remote computer inactivity/lock screen #31922Britgirl
KeymasterCan you tell us the version of Xubuntu? What desktop environment is it?
Britgirl
KeymasterHi, thanks for your feedback.
Once you’ve closed all connections, and the server isn’t active, why keep a systray icon?
If you don’t want to see the icon in the system tray, you can of course select ‘Quit the player’ as well, not just shut down the server. Then next time you need to start a session or access the NoMachine settings, you can open it from the applications menu or session shortcut on your desktop. The icon will appear again in the systray.
Use of the systray….this is the usual “integration” problem in the target desktop environment. What the target desktop environment offers is the system tray, where those making the software are supposed to place the most frequently accessed functions.
If you don’t use it, people complain that you don’t use it. If you use it, people complain that you use it. It’s a tough world 🙂
In version 7 we redesigned the interface in order to make the opening of, and access to, multiple sessions faster because this is the most common use we have found amongst our users and what our users asked us for more frequently.
But, as mentioned, doing one thing well and doing more can bring inconvenience for those who preferred an application that did less, better still, one thing. It’s a tough world.
February 10, 2021 at 11:03 in reply to: Black screen on connecting to Linux Mint running in Parallels VM with 3D acceleration #32090Britgirl
KeymasterCan you send us the complete NoMachine logs from the Guest OS (Linux Mint) as per instructions here?
Britgirl
KeymasterHi, we know it’s important and for this reason it’s been brought forward in our roadmap.
February 9, 2021 at 15:21 in reply to: Permission denied error creating /home directory for domain user #31865Britgirl
KeymasterThanks for letting us know.
Britgirl
KeymasterThanks for letting us know.
Britgirl
KeymasterThis looks similar to another topic which was submitted.
https://forums.nomachine.com/topic/fedora-33-kde-not-accepting-admin-passwordCan you send us the whole server-side folder $HOME/.nx ? Please zip up the file and send to forum[at]nomachine[dot]com using the title of your topic as the subject. Thanks!
Britgirl
KeymasterCan you send us the whole server-side folder $HOME/.nx ? Please zip up the file and send to forum[at]nomachine[dot]com using the title of your topic as the subject. Thanks!
Britgirl
KeymasterCan you send us the whole server-side folder $HOME/.nx ? Please zip up the file and send to forum[at]nomachine[dot]com using the title of your topic as the subject. Thanks!
Britgirl
KeymasterOk thanks for letting us know.
Britgirl
KeymasterWe’re not able to reproduce this.
Are you referring to disk sleep or display sleep? What’s the macOS version? Can you submit a screenshot of your system’s sleep settings? If you connect using the traditional player, what happens?
Edit: update to the latest version and let us know if it is still occurring.
February 4, 2021 at 15:40 in reply to: Copy-paste adds a null character at the end of a string #31750Britgirl
KeymasterThis was fixed in the release we published yesterday: please update to version 7.1.3.
Copy paste from Windows client ends up with a NUL character with PyCharm
https://www.nomachine.com/TR01S10008February 2, 2021 at 09:47 in reply to: How to get correct resolution when running NoMachine in a VM #31668Britgirl
KeymasterYou can change the remote resolution, but only among resolutions made available by the VGA adapter. Turning off the X server on the remote NoMachine server will let it create a virtual display whose resolutions are not limited in any way.
Alternatively, you can install Workstation for Linux on the VM.
Britgirl
KeymasterErm we do read the forums and most of us who respond on here are in fact developers who develop whilst not on the forums 😉
The issue you reported yesterday is a known one, and I was waiting for confirmation before posting the link to the Trouble Report. You can sign up to receive a notification of its fix if you wish using the ‘notify me’ box.
Incorrect mouse pointer offset when dragging the cursor in a macOS session
https://www.nomachine.com/TR01S10032This should be in the next maintenance scheduled for next week.
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