Britgirl

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Viewing 15 posts - 2,671 through 2,685 (of 5,111 total)
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  • Britgirl
    Keymaster

    I looked at the second screenshot that you have in your long list of images. I can’t copy it here because it contains sensitive data so you would be better to remove it IMHO. However, if I look in your “Stato del Server” where it says “usa un IP dalla list….” it’s the last one in the list, and it begins with 10.

    Failing that, I don’t know what else to suggest other than wait for NoMachine Network.

    in reply to: Connection time out #31471
    Britgirl
    Keymaster

    Your connection time out details have been removed and added as an attachment to avoid having long amounts of cfg and files content in the thread 😉

    If you’re having problems attaching simple txt files or the files are big, please send direct to forum[at]nomachine[dot]com. Make sure you use the title of the topic as the subject of your email. Thanks!

    in reply to: Cannot authenticate #32081
    Britgirl
    Keymaster

    More about the ‘nx’ user is available here:

    https://www.nomachine.com/AR01N00871

    Britgirl
    Keymaster

    Are you using the correct IP address to connect because everything looks fine in your configuration.

    The IP to use is the one that starts 10.175.xx.xxx (checking the first image in the long list of items you posted).

    Britgirl
    Keymaster

    Everything seems correct in the router set-up. Are you using the computer’s external IP address to create the connection?

    If it still doesn’t work, I don’t know what else to suggest other than to wait for NoMachine Network when all this advanced configuration won’t be necessary.

     

    in reply to: Connection reset by peer #31433
    Britgirl
    Keymaster

    We received them but they didn’t reveal anything out-of-the-ordinary. Can you send us the nxdb file?

    – reproduce problem
    – shutdown NoMachine if possible
    – copy nxdb file and send to us directly to forum[at]nomachine[dot]com

    if shutdown is not possible

    – reproduce problem
    – run sudo /etc/NX/nxserver --redis cmd save
    – copy nxdb file and send to us

    in reply to: Unable to view server status on Raspberry Pi 4 #31429
    Britgirl
    Keymaster

    oops sorry @hpb,  my question was for @John_miffy 😉

    in reply to: Unable to view server status on Raspberry Pi 4 #31425
    Britgirl
    Keymaster

    Would you like to receive the patched binary for testing as well? 🙂

    in reply to: Trying to test Terminal Server on CentOS7.9 #31424
    Britgirl
    Keymaster

    Hi, you have two choices basically. You can either uninstall and remove all traces of the product and reinstall or you can write to our sales team and ask for an extension 🙂

    One thing though, you say you were evaluating Terminal Server but are interested in purchasing Enterprise Terminal Server. These are two separate products. The former is for a single server set-up; the latter offers multi-node support, so you would need to add on Terminal Server Nodes in order to create your load-balanced set-up.

    in reply to: NoMachine Client portable version #31387
    Britgirl
    Keymaster

    Hi,

    we have just recently made some changes to our roadmap which affect the FR that you linked. Please check it again and proceed to the new link that is provided in the dismissed FR. It is definitely planned and its current target is version 7.

    in reply to: My rdp display is upside down #31384
    Britgirl
    Keymaster

    Please check that you have the screen recording permissions set like in the screenshot.

    in reply to: My rdp display is upside down #31375
    Britgirl
    Keymaster

    Update: images received from user.

    Britgirl
    Keymaster

    If you can send us logs when it does happen, this would be useful.

    Edit: the topic is now closed. If it happens again, please start a new topic.

    in reply to: Black screen when logging into remote machine #31336
    Britgirl
    Keymaster

    Hi, the player logs were not included. Are you sure you ticked the box “Don’t delete logs files on exit’ as outlined here? – https://www.nomachine.com/DT10O00163#2

    Provided that checkbox is ticked, logs will be saved on the connecting client of the affected session.

    We’ve also released version 7 since this topic started, so it would be wise to update to that on both the client and server and try and reproduce.

    in reply to: Log on to physical console #31332
    Britgirl
    Keymaster

    Daniel, sorry for the delay in replying. If you have NoMachine free installed on the remote Linux computer, this shouldn’t be possible. It’s strange that we don’t detect physical session. First, can I ask you to update to the latest version (v7)?

    Can you also confirm the following:

    – are you using Wayland? If so, can you try with x.org instead?

    – is this a virtual machine, if so is it virtualbox or something else?

    – can you show me the output of nxserver --history

    Also, logs of the affected session (from the server host) would be useful. (see https://www.nomachine.com/DT11R00182) and submit to forum[at]nomachine[dot]com.

     

Viewing 15 posts - 2,671 through 2,685 (of 5,111 total)