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Britgirl
KeymasterCan you confirm that this list is from the server side? Can you tell us the client-side resolution?
Britgirl
KeymasterWhich version of NoMachine are you trying to install? The latest 5.2.21?
April 13, 2017 at 07:50 in reply to: Multi-monitors blank when connected and server keeps restarting #14393Britgirl
KeymasterLooking in the logs we found this:
2017-04-10 03:53:24 998.815 15473 NXSERVER WARNING! Process ‘/usr/NX/bin/nxexec –node –user acc –priority realtime –mode 0 –pid 12’ with pid ‘16992/16992’ finished with exit code 11 after 9,774 seconds.
which is caused by the TR we already mentioned. Sign up to the notify me tool on the TR’s web page to know when we’ve released a fix. Thanks!
Britgirl
KeymasterCome and download 5.2.21 or use the automatic updates to get the fix for this 🙂
Britgirl
KeymasterCome and download 5.2.21. A fix has been released.
Britgirl
KeymasterFor everyone’s info the Trouble Report related to this forum topic is available here: https://www.nomachine.com/TR12N07462.
Britgirl
KeymasterJust to let you know that we’re investigating this further and will publish some information soon.
Britgirl
KeymasterOk, thanks for letting us know.
April 12, 2017 at 11:01 in reply to: Suddenly unable to control/interact with physical display #14373Britgirl
KeymasterOk, thanks for letting us know 🙂
Britgirl
KeymasterFrom what you wrote via email previously (not here in the forums) you appear to be using a Virtual Machine template provided by Aruba which has NX 3.5.0 pre-installed. The forums were created to help NoMachine 4 users which are not version 5 users. Additionally, NX 3.5 is no longer supported. If possible, please use another template and install NoMachine 5 on top of it.
We tested it and it works perfectly.Britgirl
KeymasterSounds more like a misconfiguration in your VM. What is the VM running on?
Britgirl
KeymasterIs the problem on Win 10 or Win 8 – I ask because for your title you wrote 8.1
Britgirl
KeymasterHello,
yes, it is cross platform.
check out the article here: https://www.nomachine.com/AR10K00723
Install NoMachine for your OS on the device you are connecting from, then install NoMachine on the computer you want to connect to.
I also suggest you take a look at the tutorials here about getting started with using the product: https://www.nomachine.com/support
April 11, 2017 at 11:15 in reply to: Multi-monitors blank when connected and server keeps restarting #14354Britgirl
KeymasterWe’ve received them. Thanks 🙂
Britgirl
KeymasterUninstall NoMachine and check if nx user is present. If it is, remove it and then reinstall NoMachine.
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