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Britgirl
KeymasterContact us at issues[at]nomachine.com and we will give you further information.
Britgirl
February 4, 2014 at 17:54 in reply to: Black box behind cursor in VMWare Player running Ubuntu #2126Britgirl
KeymasterHi Ethanee, a Trouble Report is open: https://www.nomachine.com/TR02L04246
Britgirl
KeymasterSee this article here https://www.nomachine.com/AR10K00710.
Britgirl
KeymasterThat would be very helpful. Can you send us details? Contact us at isses[at]nomachine.com so that any sensitive data is not published on the forums.
January 31, 2014 at 18:33 in reply to: Feature request: "Show the server status" should show product identity #2083Britgirl
KeymasterCould it be that you had a different server product installed prior to installing NoMachine Terminal Server?
Britgirl
KeymasterThere is an issue with reporting sessions from remote node where NoMachine server did not find working ‘X server’. That’s why the virtual
session was indeed created on the remote host, but it was not reported on ‘session list’. Thus the session will not be available for reconnection. Version 4.1 will have the fix.why “out of the box server node” comes with port 22 (proto SSH?), but when I run “nxserver –nodeadd <ip>” its added with port 4000 (proto NX?)?
Britgirl
KeymasterTR has been opened.
January 31, 2014 at 09:24 in reply to: NoMachine enterprise evaluation fails to install properly on RHEL 6.5 #2061Britgirl
KeymasterOur pleasure 😉
Britgirl
KeymasterHi, we will need:
1. Compressed var/log directory from server’s side (on Windows standard path should be C:\ProgramData\NoMachine\var\log
2. Confirmation of whether you have a password set (if it’s not a password-less account)
3. Did you reboot of the server machine after installing NoMachine.
4. Are there other user accounts on the server machine – can you successfully log in on them via NoMachine?For logs, see the following article: https://www.nomachine.com/AR07K00677
January 30, 2014 at 17:13 in reply to: NoMachine enterprise evaluation fails to install properly on RHEL 6.5 #2046Britgirl
KeymasterThis is a bug. Problems with update are not related to the expired evaluation license. You should simply get a warning message and the server will refuse to work once update completed.
We have reproduced it and there is a workaround available while users wait for the fix to be released.
Britgirl
KeymasterHi Muttonhead, yes NoMachine is free 🙂 and you are doing everything right. What’s wrong is a bug that we’ve fixed. Can you contact us direct to get more information?
Thanks, Britgirl
Britgirl
KeymasterAnd the client logs
Reproduce the problem (with player opened and connected) and send us the ‘.nx’ directory.
Britgirl
Keymaster@carsten.heidmann did you follow the instructions here? https://www.nomachine.com/AR10K00710
Or is it a normal installation running Ubuntu dekstop (LightDM/Unity)?
@simonquerrero NX Free Edition was a terminal server and supported SSH.
If you want those functionalities, you need the Workstation for Linux.
Britgirl
KeymasterNoMachine clients have always been free as a rule. I advise you to contact our team via the website to check this and also to ask about pre-release versions of any of our upcoming products. The sales or info team will be able to provide you with more information and also advise you on the right server products.
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