fisherman

[fisherman]

I would recommend that you remove NoMachine Enterprise Desktop with following

rpm -e nomachine-enterprise-desktop
rm -rf /usr/NX

then do clean installation of NoMachine Cloud server.

I would just add that NoMachine Cloud server is done mainly to centralize access to # of different NoMachine servers. More information you can find What NoMachine server products can I use with Cloud Server

[fisherman]

I would say that to achieve situation that on every command you create new session you will need to disable autoconnect in ConnectPolicy key in server.cfg
ConnectPolicy autocreate=1,autoconnect=0,automigrate=0,desktop=0,dialog=0,xsessions=0,udp=1

[fisherman]

We would need additionally nx logs from the home folder.

you can easy create an archive and send it to use by executing following command:
sudo tar -cvzf macServerSideLogs.tar.gz /Library/Application\ Support/NoMachine/var/log $HOME/.nx

or check our automatic log collection feature https://knowledgebase.nomachine.com/DT11R00182

You can get all needed logs by executing
/etc/NX/nxserver --debug --collect

[fisherman]

Based on the logs you posted, it looks NoMachine is not installed on the server host you are trying to connect.

Please can you ask administrator to check if NoMachine is installed on mentioned hosts.

[fisherman]

graywolf asked correctly to re-enable nxnode permission in system/ Security & Privacy/Accessibility.

About permissions you can see more on following article: https://knowledgebase.nomachine.com/AR10P01001.

[fisherman]

You can disable “Match the client resolution upon connecting” see attached iPad screenshots.

Attachments:

1. 

   Initial_connection_dialog.png
   

2. 

   Display_menu.png
   

[fisherman]

Can you check following article https://www.nomachine.com/accessing-your-remote-desktop-on-google-cloud-platform-via-nomachine.

[fisherman]

I am not sure that I fully understood the problem. What I can advice that you check following NoMachine article Switching the view between multi-monitors during a remote desktop session.

If this does not help, can you maybe describe in details what is the OS on server and possibly screenshot of display arrangement of server and client.

[fisherman]

upnp needs to be enabled on your home router, or you will need to do manual port forwarding. You will need to consult your router manual how to do it.

[fisherman]

NoMachine on Windows does connect to the physical screen thus requires entering login information on Windows login screen. I noticed that there is dismissed out of scope FR that was suppose to solve that problem https://knowledgebase.nomachine.com/FR05N03109.

[fisherman]

Possibly easiest way to do it is to open NoMachine user Interface and edit port with enabling Gateway port. See more information at following article https://knowledgebase.nomachine.com/DT11R00177 in section #3.2.

 

Attachments:

1. 

   Gateway_port.png
   

[fisherman]

Please enable debug, I understood that server host is Windows. Easiest way to enable logs on windows could be to run CMD as Administrator and then execute
"C:\Program Files (x86)\NoMachine\bin\nxserver" --debug --enable all

Then please restart NoMachine server and reproduce problem.
"C:\Program Files (x86)\NoMachine\bin\nxserver" --restart

and after reproducing error please send us created zip archive to forum[at]nomachine[dot]com and then disable debug.

"C:\Program Files (x86)\NoMachine\bin\nxserver" --debug --disable all

More information about enabling debug and collecting logs can be found here: Collect server side logs automatically

[fisherman]

About connecting to the NoMachine from external network I could ask you to check following article: How to connect to NoMachine when the server is behind a NAT router or a firewall.

For easier access, NoMachine has open feature request that will help in your case, you can see more information at FR07J02731 – Creating the NoMachine Network service to let people connect to each other’s computers.

[fisherman]

I did not noticed any issue with using NoMachine with Azure.

What I am thinking is that possibly you are not using correct login form when connecting to the domain user ( user@DOMAIN or DOMAIN\user ).

Additionally can you verify typed password on Windows login screen by using reveal button.

[fisherman]

Please check following article for compiling drivers: What to do if USB support is disabled on Linux with NoMachine 6 or later installed

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