Forum Replies Created
-
Posts
-
Hi Eric,
I’m happy that you found a way around the problem. Be aware that this case was already investigated in the past. We tested all methods (at least 5) provided by X for getting the screen content, but none of them demonstrated to be any faster than the method currently used by NoMachine.
That said, we are already working on a totally new method for screen capture that won’t require any interaction with the X server and that should solve that kind of slowness. It is currently in testing phase and it will be included in one of the next releases. It should be noted anyway that pulling data from the GPU shouldn’t be so slow, and this can’t be considered in any way a NoMachine bug.
You could say that this X.org bug is triggered by NoMachine, but only in the sense that the applications you mention usually perform drawing operations to the X server (in this case data is sent to video buffer) and very rarely ask for the screen content back (in this case data is received from video buffer).
NoMachine already makes sure of performing the minimum amount of operations to get the screen content, and this has been proven to not significantly overload the X server in the great majority of systems.
I am not aware of any problem with Radeon or Nvidia cards (for example we tested CentOS 6 with Radeon HD 6570).
You may try to install proprietary drivers from AMD (or remove them if you already did).
I am sorry to say that this is an issue which needs fixing in Ubuntu (and the xorg version they are using) and is out of own hands unfortunately.
It was a design choice that most of the session configuration happens at runtime based on information provided by the server after authentication to the server has taken place. Rather than put everything in the hands of the user who with v3 had to know a priori what to configure and what was available (or not), it’s now the server which tells the client what the user can do or not. So really, there is less training for new users of the latest version.
Specifically, all connections to a physical desktop happen in “shadow” mode, so that no choice by the user is necessary.
Also all connections to a virtual desktop owned by a different user can only happen in shadow mode.
So I assume that your problem is with connecting to a virtual desktop owned by yourself. By default the session is “migrated” to the new client and probably you want instead that the previously connected client is not disconnected. This can be achieved by changing the ‘automigrate’ option to ‘0’ in the ConnectPolicy key. To hide this complication to the user was a precise design choice. The main reason is that session sharing makes sense between different users. Allowing the user to connect to its own session in shadow mode would mean more or less to “share the session with yourself”.But in general, it should be easy for end-users to share sessions..ideally an invite/respond function, but even a method that you can use from within an already connected session, ie. “show running sessions”.
A system based on invitions will be part of the new NoMachine Network Service (or NoMachine Anywhere, we are still debating what name is the best), currently in its final stages of implementation.
In the past a delay was observed due to the initialization of the hardware decoder with specific graphics cards on windows. So one thing to try is disabling the hardware decoding by changing the following key to ‘false’:
<option key=”Enable hardware accelerated decoding” value=”true” />
The configuration key is in the ‘C:/Users/<username>/.nx/player.cfg’ file. If you are using NoMachine 5, the same setting can be changed via the ‘Disable client side hardware decoding’ checkbox in the Display settings GUI.
Should the problem persist, we would need your logs for further investigations. You can gather them as explained in https://www.nomachine.com/DT07M00098 and send them to forum[at]nomachine[dot]com.
Hello Eric,
this actually looks like a problem with your drivers. What NoMachine does is querying the screen content few times per second. This is not a high work load and the X servers normally handles it without any problem on the widest range of systems we tested.
Can you provide more info on your graphics card and the drivers? Is it possible to upgrade the drivers?
Hi Sean,
are you connecting with the same user that owns the remote desktop? That option disallows connections from different users unless the desktop owner explicitly accepts them. But if you authenticated to the server using the same credentials as the desktop owner, no further confirmation is required.
So what you ideally need is the NoMachine Network service above mentioned. It will be perfect for users who either don’t know their IP or are not able to configure their router for whatever reason.
NoMachine Anywhere is in its final stages of development as part of the version 5 roadmap.
Can you also tell us if you are using the SSH or the NX protocol? If you are connecting with SSH, one possible reason is a timeout in the DNS reverse lookup. In that case a solution is adding the following in the ‘sshd_config’ file on the server:
UseDNS no
Yes, that can be done. NoMachine automatically maps the port on the router and shows the IP address to connect to. Here you can find a step by step with screenshots (see the Using NoMachine for remote access to a computer over the internet section).
More details on how the port mapping works can be found in this article: https://www.nomachine.com/AR11L00827.
Note that all this will work even more smoothly when we will release the NoMachine Network Service (or NoMachine Anywhere, we are still debating what name is the best). With this service the user will not have to care about anything.
Hi,
this article may help you: https://www.nomachine.com/AR09L00814.
We reproduced the issue in our labs. Here is the relevant Trouble Report:
https://www.nomachine.com/TR10M06126
As a workaround, installing pulseaudio should do the trick.
Thanks for the report!
Unfortunately that is not possible with the NoMachine free version, since it only allows to share the physical desktop. In other words, it is not possible to show a login dialog to the local user and, at the same time, the desktop to the remote user.
What you would need is the Workstation for Linux. That way you can run a virtual Linux desktop session, so 1 ) no one will be able to see what you are doing and 2) you won’t need to blank the screen and worry about not having remembered to disconnect from the physical desktop.
Hi milosh,
that issue is known and it is tracked in this Trouble Report: https://www.nomachine.com/TR10M06095. The fix will be included in the next update.