Tor

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Viewing 15 posts - 196 through 210 (of 625 total)
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  • in reply to: Some issue with Keyboard mapping #28875
    Tor
    Participant

    Hi Luke. Can you confirm whether the command setxkbmap -model pc105 -layout it executed in the Linux terminal helps to solve the issue?

    in reply to: NoMachine on systray after install/reboot #28874
    Tor
    Participant

    I’d suggest to enable one tray shell extension at a time to test them, to avoid they interact badly. You can then open the NoMachine client, click Settings and restart the NoMachine server.

    in reply to: NoMachine on systray after install/reboot #28828
    Tor
    Participant

    I suppose you mean you’re not seeing the tray icon. GNOME 3.x has no drawer showing 3rd party application icons, you can try to install a GNOME Shell extension like

    https://extensions.gnome.org/extension/1031/topicons/

    or

    https://extensions.gnome.org/extension/615/appindicator-support/

    in reply to: Some issue with Keyboard mapping #28827
    Tor
    Participant

    Hi Luke. Can you run the command setxkbmap -print in a terminal on Linux and let us know the result? Generally such problems are related to the server keyboard layout not matching the physical keyboard you’re using on the client. For example if you’re using an italian keyboard on Windows, select the italian layout on the server so the remote system correctly interprets the pressed keys.

    in reply to: Can’t connect to Cloud server after 6.10.12 update #28750
    Tor
    Participant

    They are disabled/non-functional, but not hidden as before.

    Hello mw32. I’ve quoted the text above because as far as I understand it is what you’re seeing now, please tell me if I’m wrong. Menu controls are just disabled to prevent users from accessing them and keep the menu bar consistent (a menu bar with just one or two items would be terrible! 🙂 ). As far as I remember we’ve never hidden them and I didn’t find documented issues about this behaviour.

    in reply to: Inputs suddenly stopped working #28746
    Tor
    Participant

    Thank you Matt, we’ll keep an eye out for this problem. If you’ll reproduce it again, don’t hesitate to contact us.

    in reply to: Inputs suddenly stopped working #28738
    Tor
    Participant

    2. mouse and keyboard will work initially for a few minutes. Then when you try to use either input device terminals start closing and then the connection closes

    The terminals closure could be caused by this issue:

    https://www.nomachine.com/TR06R09781

    When you notice input starts working badly, try the workaround described in the Trouble Report. I’d be grateful if you can confirm it.

    in reply to: Inputs suddenly stopped working #28733
    Tor
    Participant

    After the last upgrade I started seeing this same issue. Linux terminals just hang and won’t accept any inputs.

    If you’ve the same issue reported by Matt (menu opening, etc), could you answer to questions 2, 3 and 4 of my previous post?
    Additionally, do you’ve issues only with terminals or with any application running remotely?

    in reply to: No service status screen on Android or Ipad #28710
    Tor
    Participant
    in reply to: No service status screen on Android or Ipad #28706
    Tor
    Participant

    Hi. You will find that welcome screen on the server where you want to connect. The Android app, which is a client, doesn’t need to show it.

    in reply to: Inputs suddenly stopped working #28676
    Tor
    Participant

    Hi. I’m not sure I understand everything, so I’ve some questions:

    1. What is the client side OS and NoMachine version?

    2. Mouse and keyboard are correctly sent to the remote desktop and they don’t work only when you want to open the client menu, or they don’t work at all and you can’t interact with the remote desktop?

    3. You’re now using Ctrl + Alt + T to raise the disconnect dialog. How did you close the connection with the desktop when you didn’t have problems with input events?

    4. Can you see the small upper right corner peel when you move over it? Only the click is not registered?

    Tor
    Participant

    Hi Martin. We’ve found a way to reproduce the issue, thank you for reporting it. Please wait while we work on a solution and provide you with a version to test.

    in reply to: Can’t type via NoMachine? #28613
    Tor
    Participant

    Hi. We had a similar report recently, we’re investigating it. Can you confirm whether you’re using a hardware keyboard connected to the tablet?

    in reply to: How to adjust sensitivity of mouse clicking #28612
    Tor
    Participant

    Hi. What is your device model? Did you try to enable the pointer mode, from the toolbar, to have a more accurate method to move the mouse pointer?

    in reply to: Maximum resolution – dual monitor #28094
    Tor
    Participant

    I’m happy you solved it. 🙂 I’ll forward your request to devs, so they can evaluate it.
    By the way since the video card is responsible for notifying the number of connected monitors, you could check if there is a setting allowing to report the monitor as connected also when it’s turned off. You could also configure energy saving settings, it’s not like turning the monitor completely off but it’s better than leaving it switched on.
    Lastly, if you want to hide what you’re doing while you’re connected to the desktop for privacy reasons, you can enable the display blanking option in server settings.

Viewing 15 posts - 196 through 210 (of 625 total)