Tor

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Viewing 15 posts - 211 through 225 (of 620 total)
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  • in reply to: Maximum resolution – dual monitor #27998
    Tor
    Participant

    Could you please clarify if the screenshot of the display settings was taken while NoMachine was connected to the desktop? I see you often talk about RDP, but I didn’t understand if you do it as a comparison or to outline that you’re connecting to the desktop while an RDP connection is active. Thank you.

    in reply to: Desktop session mistaken for virtual #27974
    Tor
    Participant

    The software update message is misleading. The remote desktop is running on a headless Linux server (where there is not an X server running), and the update process detects it as a virtual desktop. By the way in this specific configuration the software update program can’t complete its task, so you’ll have to download the newest NoMachine package from the website and install it to upgrade your version. We’ll improve it to support also headless servers.

    in reply to: Maximum resolution – dual monitor #27948
    Tor
    Participant

    Hi. We’re not currently aware of issues with detecting monitors connected to the remote desktop, you should be able to use both monitors at full resolution.
    Can you please open the menu (Ctrl + Alt + 0) and verify if you see the “Change monitor” button in the Display menu? Could you send a screenshot of the Display settings panel, so we’ll know the parameters that are being detected? Thanks.

    in reply to: Ctrl alt del from iPad #27694
    Tor
    Participant

    Hi. On mobile app you don’t need to use the menu: open the OnScreen keyboard (or press the toolbar icon if you’ve a physical keyboard) and use the extended bar to press Control, Alt and Delete. It’ll trigger the Secure Attention Sequence on the server to unlock the screen.

    in reply to: Incorrect keyboard mapping (‘) #27426
    Tor
    Participant

    Thanks. This looks to be an old problem popped out again after some OS changes. Please try this: enter Settings > General > Keyboard and turn off Smart Punctuation. Let me know if this fixes it.

    in reply to: Incorrect keyboard mapping (‘) #27404
    Tor
    Participant

    Thank you for the additional information. Can you please confirm your keyboard language on iPad and your layout on macOS?

    Tor
    Participant

    The default keys combination is Ctrl + Alt + End so it doesn’t interfere with the Ctrl + Alt + Del shortcut, and as you have noticed the same hotkey can be sent from the ‘special sequences’ menu. If both solutions didn’t help you we need to verify what is happening on the Windows server.
    Please verify that your group policy allows services to simulate a Secure Attention Sequence (SAS). To do so, verify the policy in Computer Configuration, Administrative Templates, Windows Components, Windows Logon Options. The entry “Disable or enable software Secure Attention Sequence” must be Enabled, and the software allowed to generate the Secure Attention Sequence must be set to “Services”.
    If this is not helping, please follow the instructions at https://www.nomachine.com/DT10O00162 and send gathered logs to forum[at]nomachine[dot]com.

    in reply to: Incorrect keyboard mapping (‘) #27346
    Tor
    Participant

    NoMachine maps virtual keyboard symbols to symbols available in the remote keyboard layout. Some symbols like the opening or closing quotation marks are typographical and not available in the layout, so the app can’t tell the server what is the correct way to type them.
    In the extended symbols you see when tapping and holding the apostrophe key, the second and the fourth symbols (attached image) will be correctly sent to the server.

    We’re dying for some features for iPad os such as scroll, switch desktop (by three fingers swiping on Mac), etc.

    Do you mean scrolling with mouse and trackpad? As for the gestures, we’ll carefully evaluate what we can do without interfering with app gestures.

    in reply to: Task manager title #27150
    Tor
    Participant

    Hi. You could do something similar by installing xdotool and by executing a script like this:

    #!/bin/bash
    
    ids=$(xdotool search --class "nxplayer.bin")
    for id in $ids; do
      name=$(xdotool getwindowname $id)
      if [[ $name == "NoMachine -"* ]]; then
        newname=${name##NoMachine -}
        xdotool set_window --name "$newname" $id
      fi
    done
    in reply to: Refresh artifacts on ChromeOS Linux client #27145
    Tor
    Participant

    Hi. There seem to be an issue with the GPU acceleration in the Linux container. You can try this to work around it, by hoping next Chrome OS version will include a fix (this was not happening in Chrome OS 76, for example):

    1. Open Chrome
    2. In the address bar type chrome://flags/#crostini-gpu-support
    3. In the opening page change the combo from “Default” to “Disabled”
    4. Reboot by clicking “Restart now”

    As for supporting Chromebox, the reason why you see the app as not compatible should be due to the requirement of a touch interface on the device. This requirement should no longer be needed because the NoMachine app works equally well with touch and mouse input, so we’ll remove it and verify if it is enough.

    in reply to: How to turn off “screen zoom with two fingers” #27063
    Tor
    Participant

    Tap the wheel icon in the right side toolbar, tap Display, tap “Fit to window” to uncheck it. Session will run in 1:1 mode and it can’t be adjusted with gestures.

    in reply to: NoMachine on Chrome OS 80 #27039
    Tor
    Participant

    Hi Bryce, we’ll add you to the list of testers. Since we’re working on a version 6.9 we’ve still some things to check, but we’re also evaluating to just update a 6.1 to distribute it for testing in a shorter time. I hope we can contact you all within a couple of weeks.

    in reply to: Mouse support on iPad #27038
    Tor
    Participant

    Hi. We’re working on improving the mouse support on iPadOS, we’ll be sure to check wheel usage too. Thank you for the feedback!

    in reply to: NoMachine on Chrome OS 80 #26589
    Tor
    Participant

    Having the same issue on Pixel Slate, is it possible to be provided the APK to test as well?


    @MrWoo
    no problem, we’ve added you to the list of testers. We’re solving some important store requirements before publishing the beta version, we’ll contact you as soon as it will be ready.

    I’ve heard that it is slower and that the Android version is the preferred route (is that correct NoMachine?)


    @Brian
    where did you hear that?! 😀 Unless who said it had some very specific issues (which we would be more than happy to investigate), you can expect the same level of performance on all platforms we support. Of course there are a lot of parameters that can affect the experience and sometimes tuning the configuration could be required.

    Tor
    Participant

    So at this point, I’m out of ideas for kicking off a shadow session.

    We’re sorry, we ran out of coffee… The correct keystroke to force connecting through a shadow session on macOS client is Command + Alt + Double click, while on Linux and Windows it is Control + Alt + Double click. We could not use the Control on macOS because it would emit a right click.

Viewing 15 posts - 211 through 225 (of 620 total)