Bilbotine

[Bilbotine]

Hello ObliteRon,

I’m sending you a package for debugging via email. Please check your inbox

Thanks for your input 🙂

[Bilbotine]

Hello favorite1,

We need to investigate further to be able to help you.

Please enable debug log level as explained here: https://knowledgebase.nomachine.com/DT11R00182

Once done, reproduce the problem, collect the logs and send them to forum[at]nomachine[dot]com, with the topic as reference in the subject field.

Thanks!

[Bilbotine]

Hi sam302psu,

Similarly to what we asked to the other participant, we would like to check the .nx folder permissions.

Please submit this information (2 screenshots) via email to us (to forum[at]nomachine[dot]com, with the topic as reference in subject) because there could be sensitive information included:

– Open Windows explorer (file browser window)
– Type %USERPROFILE% in the URL bar
– Open View menu and check “Hidden items” box
– Right click the folder “.nx” and select Properties
– Get a screenshot of the Security tab
– Enter “.nx” folder and do the same for the folder “config”

Furthermore, please tell us what is the path visible in the file browser when you enter the .nx folder.

Thank you

[Bilbotine]

Hello @skibbidypaps and @PB,

We sent you both an email with a debug package.

Please check your mailboxes and follow the instructions.

Thanks!

 

[Bilbotine]

Hello McVitas,

Unfortunately the logs you sent us do not help the investigation: there are no logs from any recent session, which can be due to a problem while gathering the logs.

Can you please send us a new set of logs (to forum[at]nomachine[dot]com, making sure to reference the topic in subject) ?

I suggest to check the procedure to collect NoMachine logs, it might be useful: https://knowledgebase.nomachine.com/DT11R00181

[Bilbotine]

Hi Andre,

One of the features of NoMachine Terminal Server family (if needed, see the comparison here: NoMachine – Comparison terminal server products ) is to be able to start a virtual session that is not attached to the display and will be not visible in XEN console.

Please check the following link to know how to proceed: NoMachine – Creating new virtual desktop sessions

Let us know if you need more help.

 

 

[Bilbotine]

Hello morphin,

Yes, it’s possible to use SOCKS proxy in the connection file; however in version 7.X, the connection file has to be eddied manually.

The following values have to be set:

<option key=”Enable HTTP proxy” value=”true” />

<option key=”HTTP proxy host” value=”hostname” />

<option key=”HTTP proxy port” value=”8080″ />

<option key=”HTTP proxy password” value=”password” />

<option key=”HTTP proxy username” value=”username” />

<option key=”Remember HTTP proxy password” value=”false” />

<option key=”Manual proxy configuration type” value=”socks” />

<option key=”Proxy configuration mode” value=”manual” />

 

In the upcoming version 8.X, it will be possible to set all these fields in the GUI.

Please let us know if this answer helps you!

[Bilbotine]

Hello JooVoo,

I’m afraid a made a mistake in my previous post; I thought that the feature request I mentioned is already implemented, but it is actually not. Our developers took this opportunity to rework the content of such Feature Request and split it into two features  since it was about two different aspects of rendering, the rendering of the session (of the remote desktop) and the rendering of the UI of the session.

At the moment unfortunately there is no workaround, to solve the “blurry” problem it is necessary to implement these Feature Requests:

NoMachine – Adding an option to make the session “DPI Aware” – Knowledge Base

NoMachine – Making the NoMachine User Interface “DPI Aware” on Windows – Knowledge Base

[Bilbotine]

Hello morphin,

There is no way to include arbitrary data into first part of connections. However if you don’t want to use HTTP proxy a SOCKS proxy can be a good alternative, since it works with TCP connections.

Please refer to the following links:

SOCKS Proxy Primer: What Is SOCKs5 and Why Should You Use It? (securityintelligence.com)

rfc1928 (ietf.org)

[Bilbotine]

Hello morphin,

I am not sure of the product you are using, but did you try NoMachine Cloud Server ?

Indeed it can act as some kind of proxy for the NX connections: NoMachine – Secure remote access and reliable desktop delivery across any data center or cloud

You can download an evaluation version of the software to test it.

[Bilbotine]

Hi Joovoo,

Assuming you have Windows on the client side, you need to add the option to use native resolution on High-DPI displays.

See our feature request about it: NoMachine – Adding an option to use native resolution on High-DPI displays – Knowledge Base

Let us know if this doesn’t solve your issue! 🙂

[Bilbotine]

Hi Fearless,

I’m sorry if our answer didn’t address your issue; however the password is not related to NoMachine (but to Windows) and so you should refer to your system user guide to know how to set the password.

See this information from Microsoft: Change or reset your Windows password (microsoft.com)

I hope this will help you 🙂

[Bilbotine]

Hi Matt,

Do you have the possibility to contact your office network administrator, and ask to open a port forwarded to the target machine ?

That would be the best solution.

Let us know if this helps or if you have further issues!

[Bilbotine]

Hello Fearless,

You don’t have to create a user, as NoMachine uses a system user that is already created on the server side (System username and password).

While it is common on Windows not to set a password, one must be set if someone wants to use NoMachine (this is for security limitations).

You can find more about this subject in the following article : https://knowledgebase.nomachine.com/AR05L00802

We remain at your disposal if you have further questions or issues!

[Bilbotine]

Hello lavadrop,

Can you please tell us if the DE where you applied the reverse scroll setting is running on the client or the server ?

Thanks!

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