Bilbotine

[Bilbotine]

Hi smat70xc,

The logs you sent us don’t show anything wrong.

But from your description, it seems that the problem is on the client side on that machine (Manjaro).

Considering this, please check the player side logs (they are in ~/.nx ), and tell us what error it says, etc.

[Bilbotine]

Hi Steve,

There is no difference in terms of features and UI between NX and SSH. The difference in look and feel is mostly imperceptible.

On the other side, connections from a browser (HTTPS) have some differences, simply because it is not possible to implement some of the featues via the browser (e.g. the forwarding of USB devices).

Moreover, the browser doesn’t allow to use some of the performance-oriented optimizations, that are possible in the native client, so performance and display quality could be slightly worse.

That said, we recommend to try NoMachine in your environment, because that’s the best way to test performances and to see if it corresponds to your expectations and needs.

[Bilbotine]

You are welcome ! We are glad it is solved 🙂

[Bilbotine]

Hi DigIT,

It looks like you haven’t added the permission on “Privacy & Security” -> “Screen recording”. On Sonoma it is “Screen & System Audio Recording”.

Please check and let us know if this solves your issue ?

[Bilbotine]

Hi rfemali3,

There was an upload error, can you please send us the files via email, to forum[at]nomachine[dot]com, making sure to reference the topic as the subject of the email ?

Thanks

[Bilbotine]

Hello n6ac,

Please try the following: enable “NoMachine” in the “Local Network” section that you’ll find in “Privacy & Security”, and log in again, to load the options.

Let us know if it works !

Thanks

[Bilbotine]

Hi RunAway189,

Then let’s try something else, if you agree: could you send us the two scripts you mentioned earlier ( Start_de.sh and stop_de.sh ) , by email ?

You can send them to forum[at]nomachine[dot]com, making sure to reference the topic as the subject of the email.

Thank you!

[Bilbotine]

He Steve92,

Thank you for reaching out; we have an article explaining the the difference between the NX and SSH protocols : NoMachine – What Is The Difference Between The NX And SSH Protocols? – Knowledge Base

Please have a look, and let us know if you have further questions !

[Bilbotine]

Hi Chaoimin,

Thank you for sending the logs; we checked them and they are clean, so unfortunately, the option we provided previously didn’t work.

Can you try this option instead: DisplayServerExtraOptions “-eventdelay 0” ? We are not sure it will resolve the issue, but let’s try anyway.

We would also like to know the output of this command:

DISPLAY=:0 xinput list –long

Thanks!

[Bilbotine]

Hi froZZen,

Could you please re-enable Wayland, reproduce the issue and gather the logs (both server and client sides) ?

If needed, here’s the procedure to collect NoMachine logs: NoMachine – Collect Server And Client Logs Manually – Knowledge Base

You can then send them to forum[at]nomachine[dot]com, making sure to reference the topic as the subject of the email.

Thanks !

[Bilbotine]

Hi smat70xc,

We are not able to reproduce this bug, so your logs would be helpful to understand what goes wrong.

If needed, here’s the procedure to collect NoMachine logs: NoMachine – Collect Server And Client Logs Manually – Knowledge Base

Can you please send them to forum[at]nomachine[dot]com, making sure to reference the topic as the subject of the email?

[Bilbotine]

Hi MikeMcR,

Thank you for your the info, we are glad it is successfully sorted out.

We remain at your disposal if you have other issues.

[Bilbotine]

Hello Steve92,

Thank you for your input !

[Bilbotine]

Hi akevinge,

Can you please make the following two tests, to help us to narrow down the issue: first, try to disable the hardware decoding. If it does not help, please try to turn off X11 vector graphics.

Let us know if it helped or not.

[Bilbotine]

Hi Ek9max,

Based on what the info you gave us, it could be due to one of the following reasons – please check and let us know if the issue is resolved :

* Check Port 5353 (mDNS) on the Ubuntu Machine: Please verify whether port 5353 (mDNS) is blocked on the Ubuntu machine. If this port is blocked, it will prevent the machine from being visible in the NoMachine Player.

* Verify Software Functionality: To ensure the NoMachine software is functioning correctly, run the following command on the Ubuntu machine: /etc/NX/nxserver --status

* Manually Add the Ubuntu Machine: If the --status command confirms that all services are running, you can manually add the Ubuntu machine to the NoMachine Player on the macOS machine. To do this, use the “Add” button in the Player interface.

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