Bilbotine

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Viewing 15 posts - 16 through 30 (of 253 total)
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  • in reply to: Virtualbox #53311
    Bilbotine
    Participant

    Hi Peter,

    I presume you, with “make visible”, mean “how do I connect with NoMachine”. To connect you need either an IP address or a Machine Id, the latter case if you added the machine to NoMachine Network, but in any case your VMs must be “visible” on the LAN, so an IP address on the LAN must have been assigned to them.

    Bilbotine
    Participant

    Hi weezul,

    Thank you for reporting it.

    This issue will be fixed in the next update.

    in reply to: Client only shows small part of the server screen #53297
    Bilbotine
    Participant

    Hi lmvdr,

    We are aware of the problem and are actively working on a resolution.

    In the meantime, could you please confirm whether your Mac is equipped with an Intel processor?

    Bilbotine
    Participant

    Hi SimpleTechGuy,

    We are not able to reproduce the problem on our side, unfortunately.

    From what we understand, you are connecting to the arch, thescreen lock is inside and there is a crash player with the session to that arch – or do you have the player on the arch and you are connecting to another host, and that player crashes after screen lock ?

    Can you give us more details to continue the investigation ?

     

    Bilbotine
    Participant

    Hi ShayMu,

    Can you specify which product you’re using, what version it is, and also send us the logs so we can investigate deeper ? Please send the via email, to forum[at]nomachine[dot]com, making sure to reference the topic as the subject of the email.

    If needed, here’s the procedure to collect the logs: NoMachine – Collect Server And Client Logs Manually – Knowledge Base

    Bilbotine
    Participant

    Hi Haidit,

    Please try to install xfce; xfce physical session should work, even without a monitor plugged.

    On our side it works with NVIDIA Jetson Nana, it should be the same on your model. You can check our article “Tips for using NoMachine on NVIDIA Jetson Nano” for more info: NoMachine – Tips For Using NoMachine On NVIDIA Jetson Nano – Knowledge Base

    in reply to: NoMachine v9 free license renew #53238
    Bilbotine
    Participant

    Hi graphixillusion,

    Thanks for the logs, we checked them but we need more info.

    Can you please gather the logs with debug enabled? In order to do so, follow the instructions in this document: https://kb.nomachine.com/DT07S00243. It’s valid for v9 as well. Reboot the server, or logout and log back in. Gather logs again, and send them.

    Thanks!

    in reply to: Black…ey screen when connecting from Linux Client #52656
    Bilbotine
    Participant

    Glad the issue is solved, tashin ! 🙂

    in reply to: Black…ey screen when connecting from Linux Client #52653
    Bilbotine
    Participant

    Hi tashin,

    It looks like you have artifacts on the session, but only on linux. Please try to disable the hardware decoding in the session: Menu>Display settings>Modify>”Disable client side hardware decoding”

    Let us know if it solves the issue or not!

     

    Bilbotine
    Participant

    Hello Steve,

    First, sorry for the delay in answering.

    Whilst we don’t have a specific article dedicated to SELinux, NoMachine does not require any special configurations and installs out-of-the-box. All our tests are with SELinux enabled, so with the standard default settings of SELinux.

    Best regards

    in reply to: Private Key Authentication Not Working #51200
    Bilbotine
    Participant

    Hi cameronpoe01,

    “when I try to log in, and it prompts me for a username and password” – Please see if these instructions help, on your computer:

    1. Launch the NoMachine User Interface from Programs menu or Applications and right click on a connection. Choose ‘Edit connection’  to access connection settings.

    2. Be sure that NX is the selected protocol in the drop-down menu.

    3. Go to the Configuration panel and choose ‘Use key-based authentication with a key you provide’, click on Modify.

    4. Select the private key

    5. Back to the previous panel and click on Connect

    The client will prompt you for username and passphrase. If the key has no passphrase, the client will only ask for the username (there is no passphrase input field).

     

    If you followed these instructions and the problem persists, it can be that it is caused by the option ‘Import the private key to the connection file’ that is checked in the client UI.

    As a workaround, please uncheck the option ‘Import the private key to the connection file’ in the UI. Selecting that option is necessary only if you need to move the connection file to a different place and you need to carry on also the private key. Oherwise it’s not necessary to select it.

    Please let us know if the issue is solved !

    Best Wishes,

    in reply to: ECS without running X server #51195
    Bilbotine
    Participant

    Hello Steve,

    It looks like the issue is related to your system/authentication configuration.

    NoMachine is based on its own PAM configuration, and if you let us know how your configured your system, we can understand better what is wrong.

    Can you also tell us if you are able to authenticate using SSH ?

     

    in reply to: ECS without running X server #51186
    Bilbotine
    Participant

    Hello Steve92,

    Q1 – no, a running X server is not needed if that ECS machine is only a gateway.

    Q2 – can you send us the logs (server side) so we can investigate deeper ? Please send the via email, to forum[at]nomachine[dot]com, making sure to reference the topic as the subject of the email.

    If needed, here’s the procedure to collect NoMachine logs: NoMachine – Collect Server And Client Logs Manually – Knowledge Base

    Best regards

    in reply to: Can’t log into remote Mac #51184
    Bilbotine
    Participant

    We are glad it is solved!

    in reply to: Differences for the user according to access protocol? #49473
    Bilbotine
    Participant

    Hi Steve,

    1/ No, there is no official document that I can sare with you about these difference.

    2/ Yes, copy and paste works out of the box, both ways.

    Files can also be copied using drag and drop. When using this method, they are dropped on to the ‘other desktop’.

    Note that the browser doesn’t allow to have direct access to the system clipboard, so an intermediate copy to a clipbard window is needed. More info about it can be found here.

    Once your test environment is set, don’t hesitate to come back to us if needed, through the forums or via our Support section.

Viewing 15 posts - 16 through 30 (of 253 total)