Forum Replies Created
September 15, 2022 at 16:42 in reply to: NoMachine 8 no longer allows reconnecting #40156
Thank you for your feedback.
Can you please enable logs, reproduce and send us by email to forum[at]nomachine[dot]com, making sure to reference the topic in subject ?
Furthermore, can you show us these keys
PhysicalDesktopAccess PhysicalDesktopMode PhysicalDesktopAccessNoAcceptanceSeptember 15, 2022 at 14:12 in reply to: Blank/black screen when connecting to Mac Studio #40149
Thanks for your post, we tested and reproduced a similar problem with version 7.10.1.
That said, upgrading to the freshly released version 8 seems to fix the problem.
The universal package for Mac is suitable for both Intel and M1 processor, please try it.
Your feedback will be appreciated!September 15, 2022 at 10:34 in reply to: Setting to enable desktop sharing #40146
From a terminal you can check with nxserver –useredit USERNAME –screensharing yes. This applies to a specific user.
Also, in the server.cfg check that PhysicalDesktopSharing is set to ‘1’. This key applies to the whole server.
Does this help?September 15, 2022 at 07:44 in reply to: Fedora 36 headless server #40138
Thank you for the logs, we’ll have a look and come back to you soon.September 15, 2022 at 07:42 in reply to: Unable to connect my Windows PC using different network #40136
Please check our article “How to connect over the internet to NoMachine behind a NAT router” for such a connection problem: https://kb.nomachine.com/AR10R01099
Let us know if it does not solve your problem 🙂September 14, 2022 at 12:11 in reply to: Windows 10 to Debian 11 is sluggish #40128
You can check the following link to find out more about collecting usage on Windows:
Is that what you are looking for, or did I misunderstand you ?
We look forward to your update on the CPU usage 🙂
Best regards,September 14, 2022 at 07:37 in reply to: “Server capacity: reached for user” error when user is already logged in #40124
To make sure this is the same issue, can you please send us server logs to forum[at]nomachine[dot]com, making sure to reference the topic in subject ?
If needed, here’s the procedure to collect NoMachine logs: https://knowledgebase.nomachine.com/DT11R00181
PS: if you tried to attach logs or a screenshot in your post, it unfortunately failed – you can share them by e-mail.September 13, 2022 at 16:40 in reply to: Connect and control the remote screen #40116
Thank you for the screenshot. Can you please confirm what is the OS on server and client sides ?September 13, 2022 at 15:29 in reply to: NoMachine with NordVPN split tunneling #40114
We are trying to reproduce your problem with that VPN. We will come back to you soon if we need more information or if we have a solution.
If you have an update on your side, please let us know.September 13, 2022 at 15:08 in reply to: Fedora 36 headless server #40111
Thank you for the logs; having reviewed them, we would like you to:
enable the logs in node configuration file (node.cfg),
restart the nxserver,
reproduce the problem,
and then share .nx from home dir of user on server side.
using nxserver –debug enable, nxserver –debug –collect should help to create the package with logs.
As previously, please send us the logs by email.
Thank you!September 13, 2022 at 13:00 in reply to: Windows 10 to Debian 11 is sluggish #40110
Your description indeed lets us think that it is a problem with the drivers, but we can’t be sure. Can you tell us if the AMD processor is on the Windows machine (the client) or the Debian one (the server)?
We suggest to try to disable hardware decoding on the client, and please also show us the CPU usage on client and server.
Looking forward to your answer.September 13, 2022 at 09:50 in reply to: Help changing resolution on connection #40106
Unfortunately we are still unable to understand why it doesn’t work. In order to invesigate further, can you please send us a new set of logs (server and client) to forum[at]nomachine[dot]com, making sure to reference the topic in subject ?
If needed, here’s the procedure to collect NoMachine logs: https://knowledgebase.nomachine.com/DT11R00181September 12, 2022 at 13:32 in reply to: NX Server prevents login to Ubuntu 22.04.1 #40100
Thank you for your message.
Can you please let me us the version you are currently using, and clarify your sentence “Also there are no graphical details for NoMachine as an application in the new 22.04.1.”.
Thank you!April 20, 2022 at 13:56 in reply to: Screen sharing locked #38372
Please check the following tutorial, it should help you: https://www.nomachine.com/disabling-access-to-your-local-desktop
And let us know if you still need help 🙂April 20, 2022 at 09:08 in reply to: Numpad types every second keystroke #38366
I’m sending you a package for debugging via email. Please check your inbox
Thanks for your input 🙂